Ratings based on 185 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Hotel Stay

Posted Dec 23, 2014
Pros: The cleanliness of the hotel. The hotel staff is very friendly.
Cons: Wireless internet.
This is a very nice hotel. The staff were extremely friendly. The room was comfortable and clean. The restaurant serves excellent food. The only negative was the wireless internet wasn't functioning.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2014
Location: Many restaurants and shops near by
We stay here every year for a company function and love the hotel. This year, we were offered a nice upgrade to a suite. The room was beautiful and the staff very attentive. Will stay again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fargo

Posted Dec 1, 2014
Booked a last minute deal and it was good for the price.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nicest staff around!

Posted Nov 27, 2014
Pros: The staff! Friendliest crew around.
Cons: The food was "fine" but a bit basic.
I've been in the MSP area on business 5 times over the past 6 months staying at a different hotel each time. I have found my new home base here. I took advantage of the hotel shuttle for the daily commute to/from my company headquarters. The guys were so gracious and treated me like a queen. Nice to be in a warm van door to door during such an extreme cold front.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel, polite staff, good food

Posted Nov 4, 2014
Pros: nice room, good food, quiet and clean
Cons: Best stay I have had in quite awhile. no changes needed
Location: great location
Very relaxing and comfortable stay. I appreciate the breakfast and the polite staff.
1 out of 5
by A verified traveler

Would not go back!

Posted Oct 14, 2014
The bed was so uncomfortable I couldn't stand up straight in the morning, after I tossed turned all night long. They did give us new room for 2nd after I requested. Breakfast was terrible could not eat it! Bath tub would not drain took a shower in ankle deep water hair grim absolutely gross!!
3 out of 5
by A verified travelerfrom Minnesota

Good and Bad

Posted Oct 14, 2014
Pros: Helpfulness of front desk.
Cons: Overall, a lot!
Location: Location was a pain in the butt to find. Shopping a mile away.
The room was clean, but small. The beds were comfortable but small! The queen was really a double! Very little room for 2 people! Asked Staff for a rollaway and never showed up! Bathroom had no fan! You have to have a fan when there is more than one person in the room. Very little room between the toilet and the door. The room was hot and couldn't get the air down low enough to make any difference. Food at the Breakfast Buffet was mostly warm, cold, but not hot! Parking is a joke! Walking from there to front entrance in the dark as a woman, not a safe feeling!
2 out of 5
by A verified travelerfrom M

Cleaning Woman Entrance

Posted Sep 30, 2014
Through Expedia Internet offer 50% off (supposedly), we ended up in a handicap accessible room--which, if one does not need it, means there is no tub, and shower lacks attractive appearance one expects in a nice hotel. Parking distance and walk to main level room was very lengthy! Returned to room at 2:30 to change for evening activity--room had not yet been cleaned. Hotel cleaning staff knocked on door at 2:45 and requested entry to clean. We asked her to wait til we departed at about 3:00. She indicated she could not wait--nearly done with her shift--asked to come in and clean anyway. We reluctantly allowed this, but I felt very uncomfortable the entire time because we were in the room with her!! Luckily we were not undressed when she arrived!
4 out of 5
Recommended
by Naomifrom Fergus

Great!

Posted Sep 25, 2014 on Hotels.com
Very good overall but would be nice up have at least more than one cup regular instead of one reg and one decaf in rooms with two beds so both can have a cup. Would def come back!!
5 out of 5
Recommended
by PKfrom Minnesota

Great stay

Posted Sep 23, 2014 on Hotels.com
This was our second stay at this hotel. It was great. Quiet, clean and the staff was very friendly and helpful. Love the attached fitness club even though we didn't have a chance to use it this time. We used the hot tub though and had it almost to ourselves while the pool was completely empty. We got free coupons to the Sunday brunch, maybe because it was my birthday? and it was delicious and abundant. Will definitely stay here again.