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Reviews of Hampton Inn & Suites Pocatello

2.5 out of 5
Hampton Inn & Suites Pocatello
151 Vista Dr, Pocatello, ID

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1002 reviews" "
Rating 8 - Good. 228 out of 1002 reviews" "
Rating 6 - Okay. 70 out of 1002 reviews" "
Rating 4 - Poor. 30 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lyle

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful, helpful, great maids gave us new towels when needed. Close parking to our room
Stayed 2 nights in Apr 2024
Response from Ashley on Apr 6, 2024
Thank you for your 5-star review. I am so glad you enjoyed your visit with us. We hope to have you be our guest again real soon! Safe travels.

10/10 Excellent

Brenda, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was inviting right at the front door and the front desk staff were amazing. Clean, friendly, comfortable - all the things you want from a hotel you stay in. I wanted to stay another night!
Stayed 1 night in Apr 2024
Response from Ashley on Apr 6, 2024
Thank you for your 5-star review. I am so glad you enjoyed your visit with us. We hope to have you be our guest again real soon! Safe travels.

10/10 Excellent

Corinda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything except there was no microwave in the room.
Stayed 1 night in Apr 2024

8/10 Good

Vanessa Harbour

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room great. Staff nice. Breakfast only ok because the toaster was out all but one day and they didnt have muffins last 2 days. The major issue was the pool. Too much chlorine!! Bleached my daughters navy swimsuit light blue, and her hair was fried after 2 swims!!!
Stayed 5 nights in Mar 2024
Response from Ashley on Apr 6, 2024
Thank you for your review. I am so glad you enjoyed your visit with us. Thank you for bringing these issues to my attention so I can address them. We hope to have you be our guest again real soon! Safe travels.

10/10 Excellent

Cheree

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Ashley on Apr 6, 2024
Thank you for your 5-star review. I am so glad you enjoyed your visit with us. We hope to have you be our guest again real soon! Safe travels.

10/10 Excellent

Mary, Heber City

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly and the rooms are top notch.
Stayed 1 night in Mar 2024
Response from Ashley on Apr 6, 2024
Thank you for your 5-star review. I am so glad you enjoyed your visit with us. We hope to have you be our guest again real soon! Safe travels.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service
Recent snow was not removed . Making difficult to drive in. I suggest they hire a snow removal firm.
Stayed 1 night in Mar 2024
Response from Ashley on Apr 6, 2024
Thank you for your 5-star review. I am so glad you enjoyed your visit with us. We hope to have you be our guest again real soon! Safe travels.

10/10 Excellent

Pit Master

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept well and breakfast was great!
Stayed 1 night in Mar 2024
Response from Ashley on Apr 6, 2024
Thank you for your 5-star review. I am so glad you enjoyed your visit with us. We hope to have you be our guest again real soon! Safe travels.

8/10 Good

Cody

Liked: Staff & service, amenities, property conditions & facilities
Awesome stay, housekeeping seems to lack a little so it got 4 stars. Everything else was great!
Stayed 1 night in Mar 2024
Response from Ashley on Apr 6, 2024
Thank you for your review. I am so glad you enjoyed your visit with us. We hope to have you be our guest again real soon! Safe travels.

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and staff
Stayed 1 night in Feb 2024
Response from Ashley on Apr 6, 2024
Thank you for your 5-star review. I am so glad you enjoyed your visit with us. We hope to have you be our guest again real soon! Safe travels.

10/10 Excellent

brian

Stayed 1 night in Feb 2024
Response from Ashley on Apr 6, 2024
Thank you for your 5-star review. I am so glad you enjoyed your visit with us. We hope to have you be our guest again real soon! Safe travels.

10/10 Excellent

Ronald

Stayed 1 night in Feb 2024
Response from Ashley on Apr 6, 2024
Thank you for your 5-star review. I am so glad you enjoyed your visit with us. We hope to have you be our guest again real soon! Safe travels.

10/10 Excellent

Tamora

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly. Great place to stay
Stayed 2 nights in Feb 2024
Response from Ashley on Apr 6, 2024
Thank you for your 5-star review. I am so glad you enjoyed your visit with us. We hope to have you be our guest again real soon! Safe travels.

2/10 Terrible

Porsche

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Ashley on Apr 6, 2024
Thank you for your review.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and away from the busy roads. Staff were very helpful and friendly. We will definitely come here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Sergio

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Victor

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had some car problems and got in about 4 hours later than had anticipated and the guest services were extremely helpful and courteous. Easy off and on from the freeway.
Stayed 1 night in Dec 2023

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ashley on Dec 5, 2023
Thank you for the review. It's great to see you enjoyed your stay with us. We look forward to your next visit. Safe travels. Happy Holidays!

10/10 Excellent

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cody was great at check in! Enjoyed our stay.
Stayed 1 night in Nov 2023
Response from Ashley on Dec 5, 2023
Thank you for the review. It's great to see you enjoyed your stay with us. Cody is wonderful. We look forward to your next visit. Safe travels. Happy Holidays!

10/10 Excellent

William

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a great time
Stayed 1 night in Nov 2023
Response from Ashley on Dec 5, 2023
Thank you for the review. It's great to see you enjoyed your stay with us. We look forward to your next visit. Safe travels. Happy Holidays!

10/10 Excellent

Sandee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was extremely quick and easy. The employees were very friendly and the room was really quiet and clean. Excellent place to stay.
Stayed 1 night in Nov 2023
Response from Ashley on Dec 5, 2023
Thank you for the review. It's great to see you enjoyed your stay with us. We look forward to your next visit. Safe travels. Happy Holidays!

10/10 Excellent

Colleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ashley on Dec 5, 2023
Thank you for the review. It's great to see you enjoyed your stay with us. We look forward to your next visit. Safe travels. Happy Holidays!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for animals
It was amazing and very accommodating with my dogs.
Stayed 1 night in Nov 2023
Response from Ashley on Dec 5, 2023
Thank you for the review. It's great to see you enjoyed your stay with us. We look forward to your next visit. We love fur babies! Safe travels. Happy Holidays!

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Nov 2023
Response from Ashley on Dec 5, 2023
Thank you for the review. It's great to see you enjoyed your stay with us. We look forward to your next visit. Safe travels. Happy Holidays!

10/10 Excellent

Ginna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. There was a problem with the sink draining in the bathroom.
Stayed 1 night in Nov 2023
Response from Ashley on Dec 5, 2023
Thank you for the review. I'm glad to see you enjoyed your stay with us. I hope you made the front desk staff aware of the sink? We are usually pretty quick to get these issues fixed. We hope to have you be our guest again real soon.

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ashley Scott on Dec 5, 2023
Thank you for the review. I'm so glad you enjoyed your stay with us. We hope you will be our guest again real soon. Happy Holidays!

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Ashley on Nov 6, 2023
Thank you for your review. It's so nice to see you enjoyed your stay with us! We look forward to having you stay with us again in the future. Until next time, take care and safe travels!

10/10 Excellent

Mary

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet stay
Stayed 1 night in Nov 2023
Response from Ashley on Nov 6, 2023
Thank you for your review. It's so nice to see you enjoyed your stay with us! We look forward to having you stay with us again in the future. Until next time, take care and safe travels!

10/10 Excellent

Kerrin

Traveled with pets, Traveled with family
Liked: Staff & service, property conditions & facilities
Very quiet location but still very convenient near the highway for a one night stop. Clean, pet friendly although 75$ for one night is very steep. Comfortable bed, nice shower etc. Although I like having a mini fridge in the room, it was very loud. Perhaps it needs to be serviced?
Stayed 1 night in Oct 2023
Response from Ashley on Nov 4, 2023
Thank you for the review. We are so happy you enjoyed your stay with us! We look forward to having you stay with us again real soon. I had our maintenance staff look at the fridge. Thank you for bringing that to my attention. Until next time, take care and safe travels!

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled for business - reliable Hilton quality, friendly professional staff, decent complimentary brakfast
Stayed 1 night in Oct 2023
Response from Ashley on Nov 4, 2023
Thank you for the review. We are so happy you enjoyed your stay with us! We look forward to having you stay with us again real soon. Until next time, take care and safe travels!

10/10 Excellent

Sully

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Ashley on Nov 4, 2023
Thank you for the review. We are so happy you enjoyed your stay with us! We look forward to having you stay with us again real soon. Until next time, take care and safe travels!

10/10 Excellent

Warren

Stayed 1 night in Oct 2023
Response from Ashley on Nov 4, 2023
Thank you for the review. We are so happy you enjoyed your stay with us! We look forward to having you stay with us again real soon. Until next time, take care and safe travels!

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ashley on Nov 4, 2023
Thank you for the review. We are so happy you enjoyed your stay with us! We look forward to having you stay with us again real soon. Until next time, take care and safe travels!

8/10 Good

ronda

Stayed 1 night in Oct 2023
Response from Ashley on Oct 16, 2023
Thank you for the review. We are happy to see you enjoyed your stay with us! We look forward to having you be our guest again real soon. Safe travels!

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ashley on Oct 16, 2023
Thank you for the review. We are happy to see you enjoyed your stay with us! We look forward to having you be our guest again real soon. Safe travels!

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ashley on Oct 16, 2023
Thank you for the review. We are happy to see you enjoyed your stay with us! We look forward to having you be our guest again real soon. Safe travels!

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Oct 2023
Response from Ashley on Oct 12, 2023
Thank you for the review. I am glad to see you enjoyed your stay with us. We look forward to having you stay with us again in the future. Safe travels!

10/10 Excellent

Baiba

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Comfortable and quiet
Stayed 1 night in Oct 2023
Response from Ashley on Oct 12, 2023
Thank you for the review. I am glad to see you enjoyed your stay with us. We look forward to having you stay with us again in the future. Safe travels!

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and a good breakfast. Friendly
Stayed 1 night in Sep 2023
Response from Ashley on Oct 3, 2023
Thank you for the review. I am glad to see you enjoyed your stay with us. We look forward to your next visit with us. Safe travels!

10/10 Excellent

Steve

Stayed 1 night in Sep 2023
Response from Ashley on Oct 16, 2023
Thank you for the review. We are happy to see you enjoyed your stay with us! We look forward to having you be our guest again real soon. Safe travels!

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll return!
Stayed 1 night in Sep 2023
Response from Ashley on Oct 3, 2023
Thank you for the review. I am glad to see you enjoyed your stay with us. We are so glad to hear you'll be back. We look forward to your next visit with us. Safe travels!

10/10 Excellent

Deborah

Stayed 1 night in Sep 2023
Response from Ashley on Oct 12, 2023
Thank you for the review. I am glad to see you enjoyed your stay with us. We look forward to having you stay with us again in the future. Safe travels!

10/10 Excellent

Tracey, Howey in the Hills

Traveled with family
Excellent property. Great location. Professional staff. I would definitely stay there again
Stayed 1 night in Sep 2023
Response from Ashley on Oct 3, 2023
Thank you for the review. I am glad to see you enjoyed your stay with us. We look forward to your next visit with us. Safe travels!

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service. Great amenities in room.
Stayed 1 night in Sep 2023
Response from Ashley on Oct 3, 2023
Thank you for the review. I am glad to see you enjoyed your stay with us. We look forward to your next visit with us. Safe travels!

8/10 Good

Staci

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ashley on Oct 3, 2023
Thank you for the review. I am glad to see you enjoyed your stay with us. We look forward to your next visit with us. Safe travels!

10/10 Excellent

Stephen

Stayed 1 night in Sep 2023
Response from Ashley on Oct 3, 2023
Thank you for the review. I am glad to see you enjoyed your stay with us. We look forward to your next visit with us. Safe travels!

10/10 Excellent

Candice

Stayed 1 night in Sep 2023
Response from Ashley on Oct 3, 2023
Thank you for the review. I am glad to see you enjoyed your stay with us. We look forward to your next visit with us. Safe travels!

10/10 Excellent

Yuliia

Stayed 1 night in Aug 2023
Response from Ashley on Oct 3, 2023
Thank you for the review. I am glad to see you enjoyed your stay with us. We look forward to your next visit with us. Safe travels!

4/10 Poor

Jennifer

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Would have expected more for my month
For the price I would have expected microwaved in the rooms and to ensure the coffee in the breakfast wax kept full. There was no coffee at 8 AM or 9 AM. The fitness center equipment was not working properly either. Disappointing
Stayed 1 night in Aug 2023
Response from Ashley on Oct 3, 2023
Thank you for the review. I do hope that you brought these concerns to the front desk agent that was working. You are always welcome to request a microwave and we will be happy to bring one up. I appreciate you bringing these issues to my attention. I can assure you they will be addressed and fixed.