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The property was clean and conveniently located but as we were traveling and forced to stay the night in a hotel due to travel conditions, it wasn’t ideal to not have a working tv.
Jen
Stayed 1 night in Mar 2024
Response from Sarah C on Mar 15, 2024
We were sorry about the television outage. The area was experiencing a winter blizzard and most of the region was out of power for over 24 hours.
Great hotel near the college. Nice lobby area great to visot in. Pool area is great. Breakfast was good with plenty of options and refreshed on a regular basis.
No dining within walking distance.
Steep hill up to hotel. Light snow the first morning and lots of cars were having trouble on the hill to get up to hotel,
Mitzi
Stayed 2 nights in Feb 2024
Response from Sarah C on Feb 20, 2024
Thank you for the review. We hope to see you again soon!
Thank you for the great review. We hope to see you again soon!
6/10 Okay
Verified traveler
Jan 4, 2024
Disliked: Cleanliness
Needs some cleaning
The room was cleaner than the dining area. In the dining area the chairs were dirty like guests ate and didn't wipe their hands off and smeared it on the furniture. The breakfeast has gone downhill over the years and now this hotel chain is no different than others at a lower price.
Verified traveler
Stayed 1 night in Jan 2024
Response from Sarah C on Jan 24, 2024
We appreciate your feedback and will use it to coach our team.
8/10 Good
Tina
Traveled with family and small children
Dec 31, 2023
Liked: Property conditions & facilities
Average holiday inn. Comfortable beds.
Tina
Stayed 1 night in Dec 2023
Response from Sarah C on Jan 24, 2024
Thank you for the great review. We hope to see you again soon!
The hotel was full and yet quiet. The breakfast area was clean. All the staff were very friendly and helpful. The view was great with snow on the mountain to the west. I will definitely stay there again when I am back in Pocatello.
Ann
Stayed 1 night in Dec 2023
Response from Sarah C on Jan 24, 2024
Thank you for the great review. We hope to see you again soon!
The room and the hotel lobby were clean, well appointed, and spacious. Beds were great.
One recommendation…lower the shampoo and body wash containers in the shower area so that the person who wants to take a bath can reach them.
Vivian
Stayed 1 night in Dec 2023
Response from Sarah C on Dec 20, 2023
Thank you for the great review. We hope to see you again soon!
10/10 Excellent
Brooke
Traveled with family
Dec 11, 2023
Liked: Amenities
Brooke
Stayed 1 night in Dec 2023
Response from Sarah C on Dec 20, 2023
Thank you for the great review. We hope to see you again soon!