Front desk lady was great, very helpful and kind. House keeping did good in the room before we got there. However, we had issues, the blankets were very thin, pillows were flat as well. And we had issues with the safety of the place. So many people walking around high as a kite and scaring the family with me and my child as well. She's never seen a tweeker in her whole 14 years of life, but now she has. We heard loud music all night and random bangs on the walls, which would wake us up. When we went out 3 different times due to being woke up we saw the cops on the stairs and in the halls. Had I known this place has gone so down hill in the last few years. We won't be back and are angry we paid that much money to be woken up so often and to feel unsafe. Not a place we would stay again.