Ratings based on 221 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

was forced to take the smoking room by hotel

Posted May 27, 2014
they treat expedia as a third party and gave me a smoking room in spite of me reserving a non smoking via expedia. the room was on a smoking floor and my family was not happy.
3 out of 5
Recommended
for Families
by stef from NJ

nice hotel

Posted May 27, 2014
Cons: the pool (way too small and hot felt like a clorox sauna)
Location: jim thorpe was great!,
the hotel was great the staff did its best after all it was soldout and chaotic during MDW, rooms are a bit small and breakfast area should be bigger, did not go near the pool
4 out of 5
Recommended
for Everyone
by A verified traveler

close to points in PA and NJ

Posted May 25, 2014
Pros: jacuzzi and bedding.
Cons: cleanliness and modernization of the pool area.
Location: central to everything, easy on/off the highway and turnpike...
The staff was very friendly, easy check in, very accommodating. The rooms are clean, the beds are actually some of the best I've slept in. Clean, very comfortable, pillows you can actually put beneath your head. The pool and jacuzzi area could stand a little clean up, paint and be more visually pleasing. But despite that the jacuzzi is hot and jets are strong, nice sized pool.
2 out of 5
by PJA from New York

Disappointing

Posted Apr 21, 2014
Pros: The main lobby was nicely decorated and the complimentary breakfast was nice.
Cons: The overall appearance of the building and grounds needs improvement.
The restaurant attached to the hotel is closed. The pool was closed due to repairs. The security doors to enter the building other than the main entrance didn't work so anyone could enter the building. The building and grounds are just short of being completely neglected. I made this reservation with Expedia and would never had stayed in this hotel if I hadn't paid in advance . I would have been embarrassed to have a business associate meet me at this hotel.
4 out of 5
Recommended
for Everyone
by S. from Maryland

Not bad.

Posted Mar 4, 2014
We chose this hotel because of it's close proximity to the ski area we were visiting. When we opened our door, heat poured out of our room. We had to leave our door open and actually turned the air conditioner on. (The outside temperature that day was hovering around freezing.) Everything in the room seemed to be clean, although it could have used a fresh coat of paint. There was no exhaust fan in the bathroom, which is a necessity when you have 4 people in a room. The towels and sheets were very soft and smelled very fresh. We did not notice any noise from the turnpike traffic. The breakfast the next morning was wonderful, especially considering it came with our room. Waffles, eggs, bacon, sausage, juices, yogurts, cereals, fruit cups are some of the items I can recall. We would stay here again.
1 out of 5
by A verified traveler

Poor conditions ... Not happy

Posted Feb 18, 2014
Unclean ... Outdated ... Dingy ... Broken leg on ottoman ...not enough towels and when asking for more was told there aren't any and gave us 5 pool towels ... Very disappointed ... I was planning another trip out west and was planning on looking for a comfort inn ... Now I think I will reconsider ...
2 out of 5
by A verified traveler

You get what you pay for

Posted Feb 18, 2014
Continental breakfast was terrible.waiter for food to come out. Buffet style but not to many choices. Shower curtain kept falling down.
2 out of 5
Recommended
for Everyone
by Bo from NY

Nice hotel close to skiing

Posted Feb 4, 2014
The bathroom was not clean the toilet and bathtub was dirty other then that no complain
4 out of 5
Recommended
for Families
by A verified traveler

Good ski location for Jack Frost

Posted Jan 28, 2014 on Hotels.com
Nice stay. Nice breakfast. Got a good night sleep. Firm and comfortable mattress. Helpful restaurant list was given to us. Shower was a bit worn looking, but all was fine overall.
3 out of 5
Recommended
for Everyone
by Alexander from NY

Descent hotel

Posted Jan 26, 2014
Only negative was went with my kids and they wanted to charge me extra for non - smoking. Shouldn't it be the other way around... room had horrible smoking smell