Ratings based on 131 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
79% of guests recommend
3.7 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Valley Stream, NY

NOT YOUR PERFECT PLACE, NOT LIKE IT WAS

Posted Sep 2, 2014
Pros: The daytime games and night shows.
Cons: The cleaning staff. We arrived to our room and it was filthy. The next day we had to call to get the room cleaned they came after 7 PM.
Location: Not interested, we paid for a resort and were not expecting to go outside. We bought so wine and snacks, but that was on the way in.
We were unaware that we had no food included. We found it on the itinerary later, but when you go to a resort, that you have been to many times, you don't expect to not eat. We are forever lovers and always had a meal plan included, by Caesar's Pocono Palace, but not by Expedia. We were so upset that we did not eat there and found a dinner. The ridiculous price of $15/pp for breakfast and $60/pp because, we did not have the package with the resort and went with Expedia. VERY DISAPPOINTED.
Comment from Hotel Management
Sep 6, 2014 by Manager, Hotel Management
We are very sorry to hear this, Jim. We will be looking into the package details to make sure everything is explained clearly. We love our Forever Lovers and hope to see you again.
3 out of 5
by A verified traveler

great staff, dated hotel....

Posted Sep 1, 2014
Pros: location, very peaceful, the staff always willing to help
Cons: the rooms, the furniture is dated, most hotels have white linen not flowery comforters. the hairs were not comfortable and were also dated.
Location: we loved the flea market, the outlet not far away. and the stores for small items were also close by
The hotel staff was excellent. The food was not that great, the rooms are very dated. the flowery comforters are no longer relevant. the water pressure in the shower is low, could be the dated/old shower head. No clock in the room. the chairs are also old, the carpet smelled molded, and was probably because every time we showered the floor outside the bathroom was wet, so their is a leak somewhere, and where there is a leak there is often a mold growth. the activities were nice, its very relaxing and that was the point of our weekend getaway. I will say i will no be back until it is renovated.
Comment from Hotel Management
Sep 3, 2014 by Manager, Hotel Management
We appreciate your feedback and will be looking into the issues you mentioned. We hope you do return to see our improvements.
2 out of 5
by A verified traveler

Posted Aug 25, 2014
Pros: food
Cons: carpet had a iron burn stain in the rug / out dated furniture
Location: n/a
not good / room out dated/ hall area carpet not clean /
Comment from Hotel Management
Aug 27, 2014 by Manager, Hotel Management
W are very sorry to hear this and will be checking into the hall area.
4 out of 5
Recommended
for Couples
by A verified traveler from New Jersey

Very nice place.

Posted Aug 23, 2014
Pros: Many activities. Good food. Friendly staff. Clean room.
Cons: The only thing disappointing about the hotel was they got my reservation wrong. I reserved all-inclusive and they said i was room only. Expedia fixed.
Location: Very good.
Slight problem with reservation. Hector of the hotel staff was very helpful though.
Comment from Hotel Management
Aug 29, 2014 by Manager, Hotel Management
I'll be sure to share your review with Hector, Richard.
Comment from Hotel Management
Aug 28, 2014 by Manager, Hotel Management
Thank you for the review, Richard. I'll be sure to share with Hector.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice relaxing getaway

Posted Aug 21, 2014
It was awesome, I would just recommend they used a different laundry detergent the towels were clean but had a weird smell. Also the pool in the suite needs a better ladder, there wasn't enough steps which caused difficulty getting out as the first step was very high up. They should maybe etch an additional step into the wall of the pool or just replace the ladders. It would definitely make it easier to get in and out. But besides that it was an amazing experience and I will recommend it to all my friends. There was a lot of great fun things to do and I will definitely go back.
Comment from Hotel Management
Aug 21, 2014 by Manager, Hotel Management
We appreciate your feedback and I will be sharing it with our Housekeeping and Maintenance Teams. We look forward to welcoming you back.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Aug 17, 2014
Location: Bushkill falls is 3 to 4 miles north on 209 and the Marshalls creek flea market is just south.
Champagne room was very nice, but it could use a little updating inside and out. Watch out for the skunks if you walk around at night.
Comment from Hotel Management
Aug 18, 2014 by Manager, Hotel Management
Glad you enjoyed the Champagne Tower suite.
4 out of 5
Recommended
for Couples
by A verified traveler

Hotel and amenities

Posted Aug 16, 2014
Pros: Pool, exercise area, grounds, gym, small lake, golf range and the upkeep of the entire property. Less than 6 hours from Ontario.
Cons: Entertainment on the off nites early in the week. Reduce the games during the music.
Location: Shopping is good & the area is very scenic. Roads are very good as well - no delays.
The hotel, grounds and amenities are in good condition. The pool was in good condition. Exercise area was excellent. We chose to eat off site as there many choices in the area (1-3 miles). The golf course was worn and only for hackers. The entertainment was excellent on Sat & Sun and band was OK Wed. The process is to interrupt the music for games on certain evenings. The night club atmosphere was excellent. All activities were free as is golf if you have your own clubs. Certain games for entertainment take place in the lounge and are fun. The outlying area is easy to connect to and shopping for Canadians is excellent (KOHL's was outstanding). We do plan to return as the drive from Ontario is glitch free with light traffic.
Comment from Hotel Management
Aug 20, 2014 by Manager, Hotel Management
Thanks for the feedback, Marc. See you next time.
Comment from Hotel Management
Aug 19, 2014 by Manager, Hotel Management
Happy to hear you'll be returning, Marc!
4 out of 5
Recommended
for Couples
by A verified traveler from Queens, NY

Nice Place For A Romantic Getaway

Posted Aug 8, 2014
Pros: No kids allowed. The room was romantic and very large. For the price we paid, It was a really good deal. There were lots of cool things to do.
Cons: Rooms need remodeling. They're clean, but old school. Rooms also need better TV's and high definition cable.
Location: Golf, archery, pool, swimming, water skiing, row boating, fishing, jacuzzi, in the resort! Outside the resort we shot handguns and went to a museum.
My girlfriend and I originally booked 3 nights. It was so nice we stayed one additonal night. Facilities were nice, staff was friendly. We didn't eat in the resort, because there were many good restaurants nearby. I can't wait to go back.
Comment from Hotel Management
Aug 12, 2014 by Manager, Hotel Management
Can't wait to have you back, Mourice! Thanks for the review.
2 out of 5
by A verified traveler from Lansdale, PA

Back ache

Posted Jul 28, 2014
Pros: Expedia
Cons: Update mattress. My back is killing me. I now have to spend money on a back adjustment and muscle relaxers!
Food and activities was ok. I really enjoyed the speed boat!
Comment from Hotel Management
Aug 1, 2014 by Manager, Hotel Management
Happy to hear you enjoyed the speedboat, Robyn. Very sorry about your backache. We'll be sure to check out the mattresses to make sure they're nice and comfy.
5 out of 5
Recommended
for Everyone
by A verified traveler from CT

Adam & Eve

Posted Jul 26, 2014
The wife and I wanted a clean, comfortable and affordable private resort for our first anniversary. The resort provided all of that along with excellent customer service. Hector he is called; one of the managers. He provided a service that made us feel really special. There is an abundance of activities to do at the resort and the neighborhood. We can't wait to return there!
Comment from Hotel Management
Jul 30, 2014 by Manager, Hotel Management
Happy first anniversary, Chris!! Thank you for sharing this special occasion with us. We can't wait to have you back!