Ratings based on 9 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
89% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

bonne etape personnel sympa piscine petite

Posted Oct 20, 2014
Pros: personnel
Cons: piscine pas tres propre
Location: bonne etape sur la route Kruger pour le nord
c etait une etape sur la route du parc kruger petit dejeuner en buffet tres cher
3 out of 5
Recommended
by A verified traveler

Fair accomodation

Posted Sep 8, 2014 on Hotels.com
Fairly good
Comment from Hotel Management
Nov 22, 2014 by Reinette, Hotel Management
Our GUESTS feedback is imperative for us to ensure whether or not we are meeting and exceeding our GUESTS' expectations. We need to know when we have done right, but more importantly, when we have done wrong! Your feedback has therefore been truly invaluable to us. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to show you Protea Hospitality at its best!
4 out of 5
Recommended
for Families
by laurentfrom france

Posted Mar 3, 2014 on Hotels.com
bon hotel d'etape vers le nord du kruger
Comment from Hotel Management
Nov 22, 2014 by Reinette, Hotel Management
Thank you for taking the time to review our Hotel. Our GUEST feedback is imperative for us to ensure whether or not we are meeting and exceeding our GUESTS' expectations. We need to know when we have done right, but more importantly, when we have done wrong! Your feedback has therefore been truly invaluable to us.
2 out of 5
by Noritafrom Harare Zimbabwe

Disappointing Christmas night 25 December 2013

Posted Jan 6, 2014
Arrived at 3:30 tired after 9 hour journey. Staff couldn't confirm if we paid in advance for stay even though we booked through Expedia and have no trouble in all our travels before. Finally checked in 2 hrs later after my husband surrendered his credit card!!! Christmas dinner terrible. Hot meal of roast lamb and chicken served cold and stale. All food,including dessert had distinct look of Christmas lunch leftover. Ask staff to reheat which they did but ate very reluctantly as who wants reheated stale food for Christmas Dinner! We were so disappointed that we changed hotels on return journey (30th) even though we had paid. Prepared to forfeit charge rather than go through that again Biggest disappointment is that we normally book at Protea Hotels as We expect a standard. Will not do so again
3 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Nov 11, 2013
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 22, 2012 on Hotels.com
4 out of 5
Recommended
for Everyone
by Kefilwefrom Francistown, Botswana

Hello 2012 from Francistown, Botswana

Posted Jan 9, 2012
Pros: Friendly staff. Excellent environment for early morning walk
Cons: Directions to the place
Location: Struggled to get there
Nice hotel ideal for family and friends. Clean rooms and helpful staff. Good breakfast. Excellent for Highway rest slightly off the city. Locating the hotel from Polokwane was quite a challenge - Improve the signage
4 out of 5
Recommended
for Everyone
by Satanasfrom Reunion

Sympa

Posted Jan 8, 2012
Pros: Plus de personnel que de client
Cons: Pas de frigo dans la chambre
Location: Isole
Loin de la ville en plein autoroute. Très bon breakfast très bon personel
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jan 14, 2011 on Hotels.com