Ratings based on 21 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Couples
by MFO from Pretoria

Unhappy guest

Posted Apr 22, 2015 on Hotels
I had grief from a reservations manager by the name of Heather. I had a confirmed booking for a king deluxe room. She first told me that she only had a twin room for me, after an hour she then told me that she now does not have any rooms and will only have one at 6pm.i then contacted hotels.com which took it up with the hotel.The hotel miraculously then found a room of which I booked.I found this way of treating guests unacceptable and I will never return to that hotel ever.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Grounds and Atmosphere

Posted Mar 30, 2015 on Hotels
A few minutes outside of town but comfortable stay.
5 out of 5
Recommended
for Getaway With Friends
by Gérard from Saint LEU île de la Réunion

Séjour agréable

Posted Nov 12, 2014 on Hotels
Client de cet Hôtel depuis plusieurs années, c’est toujours avec plaisir que je retrouve aussi bien la qualité du service et les nouveaux équipements de l’Hôtel, ainsi que la diversification des animaux
5 out of 5
Recommended
for Families
by Lily from Dublin

Another excellent stay

Posted Oct 27, 2014 on Hotels
I have stayed here a number of times and as always the service and standard was excellent, I hope to have time to stay again before I leave South Africa for this year.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great Service

Posted Sep 19, 2014 on Hotels
Staff Very friendly and rooms comfortable.
5 out of 5
Recommended
for Personal Event
by John from Gauteng

Fantastic Staff, nice large king-size beds

Posted Aug 26, 2014 on Hotels
Thank-you for an enjoyable stay.
5 out of 5
Recommended
for Business Travelers
by John Straatman from The Hague

closest to largest municipal game park

Posted Mar 28, 2014 on Hotels
Very pleasant hotel, nice pools and good food, friendly people. Close to Polokwane municipal game park, with its cycle and hiking tracks and to Mokopane and archeological Makapansgat and caves.
4 out of 5
Recommended
by A verified traveler

Great Service, Beautiful Location.

Posted Mar 3, 2014 on Hotels
A must stop for anyone passing through. Spend at least two days to take in the surroundings.
4 out of 5
Recommended
for Families
by Swimming baby

Excellent service

Posted Feb 23, 2014 on Hotels
Stayed here for four nights recently and enjoyed our stay. Staff was very nice and helped us with whatever we needed, and we stayed at the rooms by the golf course. The room was clean, and had what we needed. It wasn't luxurious, but as a family with a small child it covered our needs. Basic things were provided, and the best part was the heated pools which we really enjoyed since my daughter only could swim there! Will go back for sure....
5 out of 5
Recommended
for Everyone
by Anna from UK

Week long stay

Posted Oct 18, 2013
Pros: Everything!!
Cons: More information available at reception regarding local activities, attractions and facilities (e.g. other animal sanctuaries, shopping, etc).
Location: See previous comment.
We had a fabulous time at this hotel. The staff were most attentive and helpful, the food excellent and the hotel grounds beautiful and peaceful. The available excursions with the lions are not to be missed! Being the start of the season, the hotel was peaceful and comfortable - just what we needed for a relaxing week. We would highly recommend this hotel to our friends.