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Reviews of Hotel Arsus

2 out of 5
Hotel Arsus
Calle Lepanto 8, Vigo, Pontevedra

Reviews

8.6

Excellent

Rating 10 - Excellent. 89 out of 215 reviews" "
Rating 8 - Good. 98 out of 215 reviews" "
Rating 6 - Okay. 20 out of 215 reviews" "
Rating 4 - Poor. 5 out of 215 reviews" "
Rating 2 - Terrible. 3 out of 215 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Excellent staff,otherwise an ordinary city centre 2 star
Stayed 1 night in Nov 2023

8/10 Good

Monica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

z.

Stayed 1 night in Feb 2023

10/10 Excellent

Eldo, Dawson City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t arrive till after midnight due a late night train. It was pouring rain and there were not enough taxis. I walked the 25 minutes and came into this attractive foyer and welcoming staff. In no time I was dry in my clean bed. Thank you!
Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small,clean and comfortable hotel with friendly staff.
Stayed 2 nights in Oct 2019

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and clean, comfortable room .central area
Stayed 1 night in Sep 2019

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean but noisy
The hotel was clean and the staff was extremely friendly. I would have been very pleased overall, except the doors were absurdly loud and the walls rather thin. I was awoken several times through the night by doors slamming closed. I am a very light sleeper, so this may not be a problem for everyone.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good value 2 star hotel with good central location
Good central location at the end of the principal shopping street within walking distance of the old town and castle and numerous restaurants Also, only 3 minutes walk from the main railway station. Friendly, helpful staff. The breakfast was fine but other nearby cafes offered more variety.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
Location, in the center of the city, close to some of the sight seeing places.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No frills, basic accommodation.
Room very basic, with slight concerns about security as there was a window easily accessible from an adjoining rooftop. However, staff we VERY helpful, spoke good English and the room was clean and reasonably comfortable and very quiet. Good for a budget stay at short notice.
Stayed 2 nights in Aug 2019

8/10 Good

Evelyn

Liked: Room comfort
Tiny room and bathroom. Drains were smelly
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not do enough for us, we enjoyed the stay the room very basic but spotless.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
A Funcionária Monica é extraordinária! Sempre pronta para ajudar. O silêncio impera nos quartos singles que são virados para o interior do hotel mas em contrapartida torna os quartos com muito pouca luz natural.
Stayed 2 nights in Jun 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Sylvia D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Excellent hotel with great service and very friendly and helpful staff.would stay there again .
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very suitable for my stay staff very nice good locagtion
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2018

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

6/10 Okay

MichaelJohn

Tad disappointed
Stay was not too bad but no aircon and despite being on 5th floor was very noisy at night
Stayed 1 night in Aug 2018

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Joe, C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location.
Staff very pleasant, food good, excellent location and parking facility.
Stayed 1 night in May 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
This hotel has good reviews. I don't know why?
Very noisy both from road and other rooms. Definitely not sound proofed. Not friendly. Cigarette burns in blanket. Well placed to walk to old town. Left early after no sleep. Worst hotel ever
Stayed 1 night in May 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value.
Excellent value. Small practical rooms BUT not particularly soundproof. Kind friendly staff.
Stayed 1 night in May 2018

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
The room was tiny but enough for mysrlf. E erything pristine clean. Handy location, warm and welcoming staff. Good breakfast

10/10 Excellent

FERNAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience, great service and helpful staff
Stayed 1 night in Mar 2018

10/10 Excellent

Dianne, caracas, VZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Vigo. Friendly staff.
This is an excellent option in Vigo. Inexpensive but clean and practical. Great location and especially friendly staff. Would definitely recommend and return.
Stayed 3 nights in Jan 2018

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent everything!. I’ll come back to stay here again
Stayed 1 night in Nov 2017

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class
In city centre,close to train station, Nice staff,room a bit dated but very comfortable and clean
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location for the price.
Great hotel, great staff and excellent location.
Stayed 1 night in Sep 2017

6/10 Okay

Francsico

Liked: Cleanliness, staff & service
V
Great staff Great location Small room
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
The overall experience was good, the room was clean and the staff was friendly. Very close to a public parking lot so easy to go to if you are driving. About 15 mins walking from the city centre (old city) and from the port.
Stayed 1 night in Jul 2017

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, reasonably priced, friendly helpful staff

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
This hotel is lovely, location perfect to reach bus,s and trains and not too far from port. The rooms could be a little brighter but the bed was comfy. The staff were great help as I dont speck much spanish, especially Raul and Monica I would have been lost without their great english. All in all I would definitely stay here again very pleasent

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOULD STAY AGAIN
Good all round modern hotel in town center. Only downfall no computer to print boarding cards for return check-in.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Good location, amazing shower!
Small room with single comfortable bed. Amazing shower combined with a small tub for a bath with limited space. TV but basic channels. Nice hotel. Helpful receptionists. Shampoo satchel, shower gel and shoe polish in room. There was a small desk and chair as well. It was a little pricey for the actual room but for the hotel in general and location, probably the norm. 20 mins walk from main station and less than 10 mins to the old town. On the downside, it depends on your neighbors. The walls are very thin.

4/10 Poor

Budget traveler, USA

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
The hotel is very close to the new station, easy walk around town, close to the old station and very easy bust to the airport. The room was small but totally adequate for an overnight. The big problem was it was so heavily perfumed that we had to sleep with the balcony door wide open. It was so terrible we left on the earliest train possible to our next destination.

6/10 Okay

Verified traveler

8/10 Good

Rubén, Ohio, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
A wee bit difficult to get to the hotel from the train station. It's only a 20 minute walk but it's all uphill and, while carrying a luggage around, can be a pain. The receptionist wasn't anything special, but the room was very clean and up-to-date. Very nice hotel in a quiet part of town that's also next to a major street.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Vigo trip
Adequate for our one night stay. Good location for waterfront.

6/10 Okay

jay, Texas

Liked: Cleanliness
Disliked: Room comfort
worked for a one night pass-thru
helpful, friendly staff. don't recommend walking from the train station. long, indirect walk uphill.although, i heard they're building a new station closer to the property. nice bathroom, and bed was comfortable enough for the price.

8/10 Good

paddy, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Very friendly and helpful staff.
Great value. Only complaint was noise. Get room at rear of hotel. Busy road at front of hotel. Otherwise great hotel. No air con either..

10/10 Excellent

Harvey Skinner, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic
The people where very kind. I would stay again. and Recommend this hotel

8/10 Good

M. Smith, NL, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located
This hotel is a well rounded hotel in the midst of downtown Vigo, Spain. The staff are extremely friendly and most helpful. The food in the small restaurant is simple and top-notch! Rooms are simple and comfortable. For the fantastic nightly rate I was impressed and will stay there again! Note: Parking is available through the hotel and is much cheaper than city lots.

8/10 Good

Carlos

Stayed 1 night in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Joaquim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pessoal muito simpático e prestável, quartos simples mas muito confortáveis, no centro da cidade. Para um hotel de 2 estrelas, fiquei muito bem instalado. Quando voltar a Vigo vou utilizar este hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Nelson

Stayed 2 nights in Jul 2023

10/10 Excellent

Emilio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Buenísima relación calidad-precio
Stayed 1 night in May 2023