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Reviews of Parador de Pontevedra

4 out of 5
Parador de Pontevedra
Calle Barón, 19, Pontevedra, Pontevedra

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 170 reviews" "
Rating 8 - Good. 55 out of 170 reviews" "
Rating 6 - Okay. 16 out of 170 reviews" "
Rating 4 - Poor. 7 out of 170 reviews" "
Rating 2 - Terrible. 6 out of 170 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Maria Milagros, THE WOODLANDS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We came to visit the Apparition Chapel, and was so happy when I found out that not only is the chapel just a stone-throw away, but that the hallway to our room overlooks the garden where the Chapel is!
Stayed 3 nights in Apr 2024

8/10 Good

Eric R.

Traveled with family
Liked: Cleanliness, staff & service
The whole property needs renovation. Furniture is worn down. The outdoors need cleaning and maintenance.
Stayed 1 night in Mar 2024

4/10 Poor

Patti

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
What a disappointment! One expects more from a Parador. I reserved a double bed, but received two twins that couldn't be completely pushed togsther No hot water in the shower, no complimentary water bottles in the room, a self-service pod espresso coffee machine for the 19 euro breakfast, along with expired yogurts and sugar/salt from packets rather than appropriate serving dishes. The omelette was semi-warm and had no fillings. Everything was significantly below the quality one expects - and that we paid dearly for.
Stayed 1 night in Mar 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

elsa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024

10/10 Excellent

Joanne

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Jose M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

debra

Stayed 3 nights in Oct 2023

10/10 Excellent

Guillermo M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay in a castle in Pontevedra! The little town is magical and the people working the front desk and friendly and helpful!
Stayed 1 night in Dec 2023

6/10 Okay

Sabine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property is impressive, beautiful. The services, deplorable. The front desk person was unfriendly and not willing to help us. There is no parking in the hotel and no valet to help with the car or the luggage. We do not walk well (seniors) and the man would accept that we could not park the car half a mile away. However, I tried but just could not walk back and brought the car back. There were a couple of handicap spaces in the courtyard of the hotel but he refused to open the door. We had no choice but to leave the car outside of the gate in a no parking zone, hoping that the area was remote enough for the police to not come by. I also ask for rooms close to the elevator and ended up with the very last room at the end of a long corridor. No restaurant in the hotel. Just a small bar with a couple of sandwiches and fried eggs on a menu of just a few inappropriate items. I strongly recommend people do not book in that hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Gabriela

Stayed 1 night in Nov 2023

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable. Great bar. No nearby restaurants.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Juan, Pinecrest

Traveled with family
Liked: Cleanliness, staff & service
Property is ok , old but ok. Location is good , walking distance to downtown. Pontevedra is an old town with a lot of graffity that make it looks older and some places dirty.
Stayed 2 nights in Feb 2023

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel. Great location. Noisy outside on a Saturday night which made sleeping difficult.
Stayed 1 night in Sep 2022

10/10 Excellent

Randolph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Maria

Stayed 1 night in Aug 2022

10/10 Excellent

Trini

Traveled with partner
Liked: Cleanliness, staff & service
Excellent location and amenities Staff was very accommodating. We had to leave quite early and they made sure we didn’t leave without having at least a hot cup of coffee
Stayed 2 nights in Jul 2022

6/10 Okay

Jaime, Miami

Traveled with partner
Great location. Friendly and professional staff. Breakfast and dinning options not flexible, reservations required. If I happen to get the same room next and they haven't solved the air quality will definitely ask for a room change and/or refund.
Stayed 2 nights in Jul 2022

2/10 Terrible

Patricia

Traveled with partner
Disliked: Property conditions & facilities
Location was excellent and it had free parking. However, there was room for 10 cars only so you had to be lucky to arrive and find a free spot. This Parador had its days! The floor in the room was super noisy, the A/C stayed at the same temp 78 degrees and we could not lower it (heat wave of 102 in Spain). We asked for a bucket of ice at the bar and they responded that the “only bucket they had was already taken by another room” so they gave us some ice in 3 glasses. No coffee machine in the room. Breakfast cost is ridiculous so we had to have breakfast elsewhere. We left a day earlier and lost our money. Very disappointing.
Stayed 4 nights in Jul 2022
Response from Meritxell Marcos Peiró - manager. on Jul 18, 2022
Dear Patricia: Thank you very much for commenting your stay at our Parador. In all the information about our services we advise all our cliente that we do not dispose of parking facilities and also we do not have coffee machines installed in our rooms and therefore we don't announce it. If you do not cancel your stay 48 hours in advance you have to pay one night as a penalty charge as you accepted making the reservation. We hope to welcoming you again in one of our hotels or restaurants. Best regards, Meritxell Marcos Peiró Manager

2/10 Terrible

Manuel

Stayed 1 night in Jul 2022

2/10 Terrible

James

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

yumisley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

yumisley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parador at Galicia
My husband and I spent 5 nights at the Parador. The hote is conveniently located close to local stores, fish market, tapas restaurants, churches, and is within 15 minutes drive from the train station.The service here was great! Nights were quiet too. We did not try their kitchen services so I cannot coment on it.The staff was eager to help us with anything we needed. We are very glad we chose Parador of Pontevedra to start our vacation trip.
Stayed 3 nights in Jun 2022
Response from Reinier Schipper - Reception Dpt. on Jul 18, 2022
Dear Yumisley: Many thanks for your kind words and we are very glad that you so much have enjoyed your stay; we will share this information with all the staff. Looking forward to welcoming you again in any of our Paradores we send you our kind regards.

10/10 Excellent

Ngocdiep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Dana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We’ve been walking the Camino de Santiago for the past two weeks, and the Parador de Pontevedra was unfortunately our worst hotel experience. We’ve been met at every other property with kindness, but the staff at the Parador was impersonal at best and plainly unkind to us at worst. If you’re prepared to pay for even the most basic of services, this is a perfectly fine place to stay, but we’ve found the most magical service at lodgings a quarter of the price of the Parador. No information was offered at where to eat, where to go, etc. And the cleaning was shoddy as well.
Stayed 2 nights in May 2022

10/10 Excellent

Dolores

Stayed 1 night in Apr 2022

10/10 Excellent

ANA MARIA

Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location and comfort
Stunning palace, good location, comfortable
Stayed 1 night in Jan 2022

10/10 Excellent

Nurcan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel, nice staff.
Stayed 1 night in Oct 2021

10/10 Excellent

PABLO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place, their staff and the location! Everything was perfect!
Stayed 2 nights in Oct 2021

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is great but the promised free parking didn't exist; had to park off site and pay Breakfast good but no where as good as the Parador in Santiago.
Stayed 2 nights in Sep 2021

10/10 Excellent

Maria Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jewel
Very professional and friendly staff.
Stayed 1 night in Sep 2021

8/10 Good

LYDIA

Stayed 2 nights in Aug 2021

8/10 Good

Jay

Liked: Cleanliness, staff & service
Not our favorite Parador
We have been staying in paradores as we travel around Galicia, this one was not quite up to some of the others. The two men at front desk were great, helpful, friendly, giving good advice. The other people not so much, I think the biggest problem we had was the breakfast for 29.30 E the server never greeted us, the buffet plates were empty and never refilled, we were not offered any hot food like in other paradores. We had 2cups of coffee and 2 pieces of toast. We did not want to cause a fuss but we were pretty upset. The next day we went to have a glass of wine and again service was still lacking. I understand restrictions because of Covid but ringing a bell to get a server just seemed wrong then not having the server ever return to see if you’d like another glass of wine well we just left. Our biggest problem were the beds so uncomfortable springs,saggy mattresses, just not up to other hotels for price.
Stayed 3 nights in Jun 2021

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Jose L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Perfect
Stayed 2 nights in Nov 2019
Response from Parador de Pontevedra on Nov 25, 2019
Dear Mr. Jose. L. First of all we would like to thank you for taking the time to comment your stay at the Parador of Pontevedra One of the fundamental values of our company is to offer quality, personalized guest services. Receiving positive feedback such as yours gives us great satisfaction. We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information. We will be delighted to see you again soon! Yours sincerely, Cecilia Solla Quality Department

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jewel in Pontevedra.
Charming old but well-maintained parador. Difficult to find but once we did, well worth it. Food excellent too.
Stayed 1 night in Sep 2019
Response from Parador de Pontevedra on Nov 25, 2019
Dear Mr.Lawrence, First of all we would like to thank you for taking the time to comment your stay at the Parador of Pontevedra. One of the fundamental values of our company is to offer quality, personalized guest services. Receiving positive feedback such as yours gives us great satisfaction and I kindly ask for your permission to share it with all our team. We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information. We will be delighted to see you again soon! Yours sincerely, Cecilia Solla Quality Department

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located for most of the sights in Pontevedra and is a lovely building in its own right. I would encourage people to visit the town and have a look around for a day or two.
Stayed 1 night in Aug 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Good location, easy to find. Whilst the oarking is limited the staff are helpful but it helps to get there early.
Stayed 1 night in Jul 2019

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical building in the centre of old city. Room was good and clean, breakfast very good. there are some places for parking on the site and big city parking nearby. Staff is very helpful and attentive. Close to many tourist attractions.
Stayed 2 nights in May 2019

8/10 Good

anne

Liked: Cleanliness, staff & service, room comfort
Good stay
Beautiful building with a very pleasant garden. Staff were helpful but not overly smiley. The bed steads were like old school metal frames that moved alarmingly when sitting down on them. I know it's an old building and it's not possible to correct this, but the floor boards were VERY squeaky!
Stayed 1 night in May 2019

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019