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5 stars.... all the way....
Every aspect of the facilities, the staff,the cleanliness, the food etc was on point...
Verified traveler
Stayed 1 night in Aug 2020
Response from Shanique on Aug 15, 2020
Greetings,
We certainly appreciate the time you have taken to complete this review. We are delighted to know you had a great time with us and we are looking forward to seeing you soon.
Stay Safe and all the best.
Regards,
Shanique
Booked an oceanfront deluxe Villa at the last minute on Orbitz and this hotel exceeded all of my expectations. I have been wanting to check out the Trident hotel for many years and as I've been in Negril for the past month almost, I had the opportunity to take a road trip through the countryside into the beautiful town of Port Antonio. The hotel is exquisite and the service is nothing less than incredible. I arrived at this elegant, luxuriant hotel in my road trip traveled in T-shirt and bikini bottoms and was treated like royalty.
Trident Hotel can now be checked off my bucket list....the experience was absolutely beautiful.
Mia
Stayed 1 night in Jul 2020
Response from Shanique on Aug 15, 2020
Greetings Mia,
Thank you so much for your wonderful review. We appreciate the time you have taken to tell us all about your experience and that you had a great time. We are looking forward to seeing again soon. Until then, stay safe and all the best.
Regards,
Shanique
This hotel is perfectly appointed. The best feature is the privacy and the ability to truly unwind. The rooms and patios with private plunge pool are amazing. I also want to clarify the rooms are perfection the beach is okay. I didn’t really need the beach since we enjoyed our patio more. The beach is private, the water is crystal clear , and they do offer activities but it is close to the road and there is some background noise where at the villas it is just the sound of the waves. The service is excellent but slow. Slow because they are preparing your food as it’s ordered so the waiting is a non issue when I know it’s freshly prepared and hot! It gives you a chance to enjoy your company and
Verified traveler
Stayed 4 nights in Mar 2020
Response from Shanique on Apr 22, 2020
Good day,
Thank you for staying with us and thank you for your constructive feedback. We are happy to know you had a wonderful time and we will continue to ensure your experience is heightened for each stay.
Keep safe and we look forward to hosting again soon.
Regards,
Shanique
We stayed at The Trident in early February 2020; we were upgraded upon arrival to a room with a private plunge pool. This was such an amazing touch and made our holiday very special. Everything from the lovely team who looked after us, to the private beach and the stunning views were just perfect. Would visit again in a heartbeat!
John
Stayed 3 nights in Feb 2020
Response from Shanique on Feb 26, 2020
Good day Mr. Murphy,
Thank you for your review, we appreciate your kind words and we do hope to host you again soon. It was indeed a pleasure having you with us.
All the best.
Warm regards,
Shanique
Beauriful place, wonderful staff, will come back again. Trident is a wonderful and please walk over to the castle.
Verified traveler
Stayed 4 nights in Oct 2019
Response from Manager on Oct 20, 2019
Good day,
We would like to take the opportunity to thank you for your review.
We appreciate your feedback and we are also delighted to know you had a wonderful stay.
We look forward to hosting once again soon.
Warm Regards,
The Trident Team
There are many amazing hotels in this world but none comes close to the service level of The Trident Hotel. I truly felt special as they went out of their way to make my stay comfortable and memorable. I was attending a wedding at The Trident Castle and Shanique was kind to take me back to my room in her personal car. The guys also helped when my uncle's tire was flat. I love the entrance of the hotel, and that we get a phone to use while we are there. It was really helpful as I was lost and was able to call for directions. Its a very quiet area and just pure beauty.
Verified traveler
Stayed 2 nights in Aug 2019
Response from Manager on Sep 30, 2019
Greetings,
We would like to thank you for your genuine and heartfelt review. We are indeed happy to know that your time with us was well spent and that your expectations were exceeded. Our aim is to ensure that we provide bespoke services to our guest and we are delighted to know this was accomplished.
Thank you once more for staying with us and we hope to have the opportunity to host you again soon.
All the best.
Warm regards,
The Trident Team
One of the best. Incredible rooms with breathtaking views and pool. Loved every moment.
Richard
Stayed 1 night in Jul 2019
Response from Trident Team on Jul 28, 2019
Good day Richard,
Thank you for your review. We are very pleased to know you enjoyed your time with us. We do hope to have the opportunity to host you again soon.
Regards,
The Trident Team
Beautiful, peaceful with incredible view. Staffs were helpful.
Great breakfast
Dinner was mediocre.
LV
Stayed 2 nights in Sep 2018
Response from Res Mnger on Sep 19, 2018
Greetings LV,
Thank you for your brief and honest review. We are indeed happy that you enjoyed the exclusivity of the property and the great service we provide. Thank you for choosing The Trident and we hope to host you again soon.
In order to make your dinning experience better, can you highlight the areas where we could improve on.
Regards,
Reservations Manager
From the moment you walk in, the excellent staff at Trident start to pamper you. Coconut water and a cool towel to refresh you after your drive. The private villas are huge and have all the amenities you could ask for. The private beach is an excellent spot to sun, splash and enjoy a Red Stripe. Central to all the offerings in Port Antonio. Friendly and professional drivers to take you anywhere you want to go. The best hotel in Port Antonio.
Excelent Hotel, amazing Villas! I stayed in Villa 7, great room very spacious. A really nice living room. The bathroom is amazing, nice shower with view outside and a bathtub in the open with view to the ocean. A private pool with heater. The view is the highlight of the room right in front of the ocean you can see the waves crashing against the rocks.. Amazing!
This is a place for the rich and famous. Only 14 rooms and most guests take all their meals in their rooms, and few go to the small lagoon. You won't see other people. That can be what you're looking for, it can also be a bit too quiet for those of us who enjoy people watching. There is also nowhere to walk. The hotel sits atop a reef. Spectacular scenery but no walking on a beach to be done.
Great check in
Up grade to larger villa but all villas look great
Fantastic villa great view great wi fi
Room fully equipped
Quite area but the best hotel we stayed in on our 14 day around the island tour
Beach a little simple but the only very slight negative
Very good service and food
Hotel maravilhoso ! Estadia foi perfeita, serviço incrivel
Gustavo
Stayed 2 nights in Jul 2019
Response from Manager on Aug 6, 2019
Greetings Gustavo,
Thank you for your review. We hope to see you again soon so we can create more memories.
All the best.
Warm Regards,
The Trident Team
10/10 Excellent
Ricardo
Nov 20, 2018
Local sensacional para relaxar!
Ricardo
Stayed 3 nights in Nov 2018
Response from Shanique on Nov 22, 2018
Thank you for your review. We hope to have the opportunity to host you again.
Regards,
The Trident Team
Hello Livia,
Thank you for your review.
It was indeed a pleasure hosting you and the family. We do hope to have the opportunity to host you again soon.
All the best.
Regards,
The Trident Team