Ratings based on 19 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Wonderful. Pleasant. Nice. Safe. Cordial.

Posted Nov 19, 2014
Everything is great to the exception of the food. They need a new chef in the kitchen.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boca Raton, Florida

I had a great stay

Posted Nov 12, 2014
Pros: The quietness of the location, the welcome drink, the presentation of the breakfast buffet, and the staff friendliness.
Cons: No noisy outdoor event near the pool, a turn off for hotel guests, breakfast should come with the room, and all rooms should have robe and sandal.
Location: there is not much too do near the hotel except some very nice location.
my stay was wonderful except for my last night (Sunday November 9, 2014) they had a very loud outdoor event near the pool. the group was too loud and the hotel should have informed the guests that such event was going to take place. Beside that the hotel food staff etc. was fabulous and i will definitely go back and refer it to others.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 5, 2014
We spent just one night at El Rancho after a long, difficult day in the city. The staff, especially Deborah at the front desk, and Kevin the waiter were exceptional .
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york, ny

Posted Oct 16, 2014
Very good experience. Highly recommend staying there.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new jersey

Great Time

Posted Sep 24, 2014
The people are extremely friendly and eager to help. Clean environment, well lit at night, and a beautiful court yard setup. The food was amazing and the brealfast buffet offers a wide variety of pickings. Pros: pool, clean rooms, working tv, and clean rooms.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Colorado

Wonderful stay - people awesome,

Posted Sep 22, 2014
Pros: Quaint and small
Cons: Room - small changes would make it great
Location: It was a fine location
The Room was clean and big, but wasted space. Needed to place a long bench on blank wall for suit case. Had to step over the toilet to get in the shower. Need hooks to hang up towels. We enjoyed the pool and restaurant.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY, NY

Elegant and Cool

Posted Aug 16, 2014
Awesome spot if you're going to be in Port Au Prince. Sexy and cool. Awesome breakfast buffet and a staff that anticipated every need. We felt like we were sleeping in a tree house with the views from our room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom paul

My family and I will recommend this hotel

Posted Aug 15, 2014
From the time we got there the service was excellent . I will recommend this hotel to anyone who's thinking spending vacation time in Haiti .keep up the good work😀😃😃
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia..

I really like the hotel, staff and facilities.

Posted Aug 12, 2014
I spend most of my time at the hotel, didn't leave the hotel much. Felt safe at hotel. Deborah at the front desk very professional friendly, kind and spoke very good English which was good for me. Jimmy was great very helpful, English quite good, he is now my friend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice view.

Posted Jun 2, 2014
I like the proximities and the fact that it has its own casino. The restaurant, the bars and the pool area are a great mix.