Ratings based on 289 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2015
Pros: Hotel was minutes from downtown Cloumbus
Had a very enjoyable stay, the free breakfast was wonderful.
Comment from Hotel Management
Mar 30, 2015 by Brian, Hotel Management
Thank you for staying with us here at the Embassy Suites Columbus Airport location. We are so pleased to hear that you enjoyed the breakfast and your visit to our hotel. We look forward to your next visit!
3 out of 5
by A verified travelerfrom patrick

the location is good

Posted Mar 22, 2015
The faculty was not so good,the room was very noisy: (
5 out of 5
Recommended
for Everyone
by A verified travelerfrom R

Great hotel close to everything

Posted Mar 22, 2015
Friendly faces, comfy beds, clean rooms, amazing service and a Starbucks in the hotel lobby. Plus a free shuttle service to the airport on demand! This will definitely be my go to hotel when traveling into the Columbus area! Could not be happier with with my first experience at the Embassy Suites!
Comment from Hotel Management
Mar 25, 2015 by Brian, Hotel Management
Thank you for staying at the Embassy Suites Columbus Airport location. We are thrilled to hear that you enjoyed your very first visit with us at the Embassy!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles,CA

Nice and secure hotel

Posted Mar 13, 2015
Bed made me feel like I was on vacation and very attentive staff.
Comment from Hotel Management
Mar 18, 2015 by General Manager, Hotel Management
Thank you for providing us with your crucial input regarding your visit to the Embassy Suites Columbus Airport location. We look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 26, 2015
We came up for my husband's birthday and I could appreciate that the hotel was within 20 minutes of everything we did. I also appreciated that the staff was friendly and humorous.
Comment from Hotel Management
Mar 6, 2015 by Joe, Hotel Management
• Thank you for sharing your positive comments about your recent stay. I was very pleased to learn that you enjoyed your time at the Embassy Suites Columbus Airport. We strive here to exceed customer expectations and enhance customer experience. We hope that you will visit us again, should your travels bring you back to Columbus. Once again, we appreciate you taking the time to share your positive feedback. Janet Miller, CTA Front Desk Supervisor
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Morgantown

Overall a great place to stay

Posted Feb 22, 2015
Everything was excellent! Staff was friendly, rooms where clean and nice. Pool was a little cold but very clean and hot tub was really hot. Breakfast was really good as well. My only complaint is that the wifi was not free (it cost $10 per day) but when you do pay for wifi it only covered 3 devices! With a family of 5 that just would not cover it. Overall a great place to stay!
Comment from Hotel Management
Mar 6, 2015 by Joe, Hotel Management
Thank you for staying with us here at the Embassy Suites Columbus Airport location. I will look into the WiFi issue that you encountered (multiple devices) along with the pool temperature. Very happy that you enjoyed your visit to our property. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean & Quiet

Posted Feb 22, 2015
Nice place for sleeping Very quiet and comfortable beds. Shower set up is not good. Large cold space and small weak nozzle makes for a cold shower experience.
Comment from Hotel Management
Mar 6, 2015 by Joe, Hotel Management
Thank you for staying with us here at the Embassy Suites Columbus Airport location. Pleased to hear that you enjoyed the comfort of our beds and quiet rooms. I have shared your comments regarding the shower and weak nozzle along with water temperature with our Engineering team. We hope that you will be back to visit with us in the near future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbus

Valentines

Posted Feb 19, 2015
We get there and they tell me that they had a mixer at the bar, a great added treat!!!
Comment from Hotel Management
Mar 6, 2015 by Joe, Hotel Management
Thank you for staying with us here at the Embassy Suites Columbus Airport location. So glad to hear that you enjoyed our evening reception on Valentines day. We look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom wadsworth

wonderful experience

Posted Feb 17, 2015
Pros: everything
Cons: the area around the pool is pretty slippery when it is wet
the hotel was very nice, this is the second time we went there. The staff is always friendly and the room was very nice. The beds were so comfortable we went right to sleep. I will make it a point to stay here whenever I am in the area. It was also very enjoyable for my two children, they loved the pool area.
Comment from Hotel Management
Mar 6, 2015 by Joe, Hotel Management
Thank you for staying with us here at the Embassy Suites Columbus Airport location for the second time! I've shared your comments with the team regarding the staff, rooms and our beds too. We look forward to you next visit to our property.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pittsburg pa

Nice hotel close to downtown

Posted Feb 17, 2015
Very nice hotel. Lots of space and comfortable beds. Very clean.
Comment from Hotel Management
Mar 12, 2015 by Janet Miller, CTA, Hotel Management
Thank you for sharing your comments about your recent stay. I was very pleased to learn that you enjoyed your time at the Embassy Suites Columbus Airport. We are very proud of the hotel and strive to make sure that we keep it in "like new" condition. More importantly, we strive to ensure that each of our guests receive service that is reflective of the property's condition. We hope that you will visit us again, should your travels bring you back to Columbus. Once again, thank you for taking the time to share your positive feedback.