Rooftop terrace

Reviews of Beachfront Terraces

Beachfront Terraces
17 The Esplanade, Port Douglas, QLD

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 96 reviews" "
Rating 8 - Good. 37 out of 96 reviews" "
Rating 6 - Okay. 23 out of 96 reviews" "
Rating 4 - Poor. 7 out of 96 reviews" "
Rating 2 - Terrible. 2 out of 96 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Katrina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, reception staff awesome, great coffee shop
Stayed 5 nights in Sep 2023

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a fantastic location. Close to dining, beach and shops. Would highly recommend it
Stayed 6 nights in Jun 2023
Response from Beachfront Terraces on Jun 25, 2023
Hi Tanya,Thank you very much for taking time to share your experience. We are pleased you had a lovely time and enjoyed our great location. We hope to see you back soon!

10/10 Excellent

Verified traveler

Stayed 10 nights in Oct 2019

2/10 Terrible

Kay R.

Disliked: Cleanliness
Pathetic
Very misleading advertising of the property, showing image with aspect to the beach with garden setting in front facing beach. Actual room received with "garden setting' faced a carport and a bit of grass. Requested room on ground floor for medical reason received room on first floor. We had to find new accommodation and we lost payment got beach tarraces. Very disappointing.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the access to the beach across the street and appreciated the prompt responses from Eve and the staff.We'd stay here again, for a longer time.
Stayed 7 nights in Mar 2019
Response from Eve on Mar 19, 2019
Thank you for your feedback, we are so happy you enjoyed your stay! We will be glad to welcome you back anytime.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay, will go back there.....Great location, friendly staff....
Stayed 6 nights in Dec 2018
Response from Reception on Jan 29, 2019
Thank you Andrea, we are glad you enjoyed your stay with us.

6/10 Okay

Rod

Disliked: Property conditions & facilities
Water leaks bad plumbing 1 toilet roll only for 1 week
Stayed 9 nights in Dec 2018
Response from Reception on Jan 29, 2019
Hi Rod We are sorry your stay with us was not as expected, during your stay we did experience a large amount of rain. We are a self contained apartment apartment property and as such offer a mid stay service for 8+ nights, we do offer a starter pack of amenities for all arrivals.

10/10 Excellent

Darren J., Atlanta, United States

Great condo with an awesome location!
We loved the location of this condo being close to both the beach (right across the street) and the town (10 minute walk). We spent 5 nights in Port Douglas as part of our 21 day Australia vacation and we were glad that we chose it as a base for exploring the Great Barrier Reef as well as the Daintree, Cairns, and Port Douglas itself. The condo is part of a building with a shared reception office where you go to pick up your keys. It was very spacious for just the 2 of us with 2 bedrooms and a bathroom. Everything was very clean and we liked having the kitchen and washer/dryer. The price was very reasonable as well so we would highly recommend it!
Stayed 5 nights in Nov 2018

8/10 Good

Maris, Cairns

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We are locals. Happy with the room overall however wifi connection was not available despite many attempts at logging in etc.
Stayed 1 night in Nov 2018
Response from E on Nov 27, 2018
Thank you for staying at Beachfront Terraces! We are happy to hear that you enjoyed your stay and we will continue to look for ways to improve our WiFi connection for our guests.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Whilst this property is extremely run down and in need of repair and updates, the location made up for it. It was also very clean. I will definitely stay again.
Stayed 1 night in Oct 2018
Response from E on Nov 27, 2018
Thank you for your review. I'm glad to hear that you enjoyed our fabulous location and that our Housekeeping team continues to wow our guests. If there was anything in particular that needs Maintenance's attention please feel free to notify us as we are always looking for ways to improve our guests' experiences. We look forward to your next stay!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 8 nights in Oct 2018
Response from E on Nov 27, 2018
We hope you enjoyed your stay here at Beachfront Terraces Resort!

8/10 Good

KayWard, Central Coast NSW

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent position.Central to town and restaurants,and opposite beach.
Stayed 4 nights in Oct 2018
Response from E on Nov 27, 2018
Thank you for your review! We are happy to hear you were able to enjoy our location here in Port Douglas. Please keep us in mind for any future trips to the area!

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing stay in Port Douglas
Our room was a real disappointment. The bathroom was so small I had to move into another room to dry myself. The apartment was in original condition (apparently 80s although seemed older) and nothing had been renovated. The sliding door which lead to the beach had the locks blocked out which meant we were unable to access the beach as we could not lock the apartment. There were not enough power points, the cook top was very old and cracked and the wardrobe was damaged and had not been repaired. I did complain on the first day and was told to make an appointment on the next day. I received an email on the second day telling me to make an appointment. As we were to leave on the Wednesday there did not seem much point. The wifi was terrible. I would not recommend Beachfront Terraces.
Stayed 3 nights in Oct 2018

8/10 Good

Sandra, Torquay Victoria

Liked: Cleanliness
Over the road from the beach, perfect
One bedroom with very comfortable bed, ok bathroom and toilet together not a problem could be a bit bigger but still not a problem, laundry tucked away good dryer however we had trouble with the washing machine (it was a late model) which we reported and someone came to look at it we did not use it again so do not know if the issue was fixed. Kitchen dinning and TV is a great space, not a lot of bench space but workable perfect location with beach at front door and beautiful pool back door staff warm and friendly and approachable, We have booked an apartment in the same block facing the beach for next year, so all good.
Stayed 7 nights in Sep 2018

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location and good admin support our second visit here and we will return - we love the spot and the pool and room had been refreshed
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location don't judge a book...
Location is great on the very north end of 4 mile beach, it looks a bit tired and dated from outside compared to some neighbouring properties but inside was a nice surprise and clean as a whistle. The pool area is a ripper. If we went back i'd just go back without even shopping around
Stayed 8 nights in Jun 2018

8/10 Good

Peter, Geelong,Australia

Liked: Cleanliness, staff & service, room comfort
Peter
Looks can be deceiving and that’s the case with us hotel. Rooms were spacious and clean and staff very helpful. The hotel is very well located with a bus stop in front of the property. Value for money I cannot complain.
Stayed 7 nights in May 2018

8/10 Good

Anna, North Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable townhouse on beachfront
We had a very enjoyable stay. The unit was very clean and practical it suited our family of 2 adults and 2 teenagers pefectly. The building is older on the outside but the inside is very comfortable. The price is very competitive considering its position. It had a large swimming pool situated at the back of the units. Balconies on two levels overlooking the ocean and a rear balcony overlooking the pool.
Stayed 2 nights in May 2018

10/10 Excellent

HW, Townsville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
handy to everything
Friendly service, great room so close to the beach and stinger net and an easy walk into town
Stayed 7 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Location Location Location
Out the front door across the street and onto the beach - perfect! Our one bedroom unit, 205, had been renovated and painted however some of the other units definitely need upgrading. The exterior of the building is looking dilapidated and in need of some TLC (signs of concrete cancer etc). The new pool is great however the design could have been better to accommodate some deeper water - because the pool is so shallow by afternoon it is like getting into a hot bath (possible a simple sun sail over a portion of the pool may help with this?) Some more mature planting around the exterior fence line of the pool would have also improved the look of the whole area. We have been staying at this place on and off for over 20 years and love the location. The staff were all very friendly and helpful & allowed us an early check in due to an early flight which was fantastic. Overall we would prefer to stay here rather than some of the more upmarket places. If you want 5 star go elsewhere, but if you want relaxed, clean, homely and directly across from the ocean then you might like this place. We would definitely return but would want one of the upgraded units. Thanks to the staff for your courtesy and friendliness.
Stayed 7 nights in Dec 2017

8/10 Good

Qi, Sydney

Liked: Staff & service, room comfort
Good location
Very friendly staff and the room has everything you need.
Stayed 5 nights in Dec 2017

10/10 Excellent

Deb, Cairns Qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ssshhhh...don't tell
Loved our time there. Beach, pool,cafe, apartment was very comfortable and private.
Stayed 4 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Unbeatable location. Great space. Good pool. Perfect if you don't mind the dated fitout.
Stayed 14 nights in May 2017

6/10 Okay

Verified traveler

8/10 Good

Helen, Tablelands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment very clean and comfortable
I loved it was across the road from the Ocean and daily walks on the beach were lovely. The shops were only 5-10mins walk away, shops were convenient, eating places were plentiful, not far from, Mossman sightseeing and things to do in Port Douglas while not plentiful were interesting.

8/10 Good

Steph, Tasmania

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, good accommodation
The room was clean comfortable and well air conditioned. The location is great, right across the road from the beach, and about 20min walk to town. The surf life saving club, and another restaurant are very close. The after hours checking was frustrating. I rang ahead and got instructions. They fell apart because the notice with the phone number to call was on the door in the DARK, the key safe was similarly tucked away in the dark. The font office woman was dismissive of my complaint on this and another matter (wrong welcome letter).

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location
Perfect location, knowledgeable staff and clean place to stay - opposite the beach. No WiFi in the room - had to go to reception. Close to local bars and restaurants. - would recommend to anyone

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Best location
very clean and has everything you need but needs an update like cupboard doors off hinges and sink that doesn't drain properly
5:30 am. Superb!
Just out of reach
Steps from your front door

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Excellent location
This small older style apartment has been a pleasant surprise. Whilst not upmarket, it is clean, comfortable and in the very best location. It represents excellent value for money and we will definetly be return guests.
Response from Manager on Oct 20, 2016
So glad to read that you enjoyed your stay with us and we look forward to welcoming you back in the not too distant future. Thank you

6/10 Okay

Claire, australia

Great location,
Yoga on the beach is a must! Hire a beach lounge and umbrella, it is well worth it.
Response from Manager on Oct 20, 2016
Thank you for reviewing Beachfront Terraces - We do hope that if you mentioned the sliding door and the laundry doors during your stay so these could be fixed by our maintenance team. Thank you.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Apartment building is old and the bathroom in the apartment is far too small, with no room for toiletries. However, it is in a great location opposite beach and within walking distance to main restaurant strip.

6/10 Okay

Tracy, Cairns

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disapointed
Great size and location however rain leaked through closed window somehow soaking 3 kids beds. Dishes provided were filthy. Double charged for trundle bed.(refunded by one staff member but questioned by another on checkout)

6/10 Okay

Drina, Sydney

Liked: Cleanliness, staff & service, room comfort
nice and quiet
the apartments are very basic but very clean good beds and everything you would need . we had a garden apartment 207. i was on a 11 night holiday from sydney with my 2 grandchildren 7 and 9. 2 days in from our holiday my 7 year old grandson cut his toe really badly on one of the broken tiles . in the pool...the pool area was very neglected ...when it was reported we were told they were going to be doing major work on the pool area . we were told to use the beaches pool. but we noticed kids were still using the pool .in my opininion it should be closed until it is repaired . this had a huge impact on our holiday as my grandson couldn't put his thongs on and walking was limited .so it was taxi's anytime we wanted to go anywhere.. if you want to watch Tv at the end of the day forget it our TV cracked and banged and went off with loss of signal .. when i got the maintance man to see what could be done .he tried but said this is how it is on Port Douglas nothing more could be done. the position was great across from the beach . and under normal circumstances a 10 minute walk to shops ..

6/10 Okay

JOHN, Portland, Oregon, USA

Liked: Staff & service, room comfort
Older property with little updating.
The Terrace apartments are an older building with minimal cheep updating in the bathroom. They share a reception with the property next door which looks newer. The air conditioning has been recently updated and works well in spite if the fact that the front door to the unit is a flimsy lourvered door with a screen to keep out the bugs so the cold air just flows out. The door does nothing to block sound either. The kitchen was adequately equipped for cooking. There is a coffee press which we appreciated. The pots are older with burnt food stains that we could not get out. When we arrived the unit appeared clean but the floor had a fine gritty dust that collected on bare feet and into the beds. The pool was clean but was missing a number of tiles on the bottom and sides. We were in a garden view unit that overlooked a grassy area. The ocean front units have a road between them and the beach as well as a row of tall trees that would most likely block most of the ocean view. The location was good, a 15 minute walk to the center of Port Douglas where there are lots of shops and restaurants. Overall the unit was adequate but not great.

6/10 Okay

Verified traveler

Disliked: Staff & service
The location and building maintenance!
The location is great, old building needs lots of maintenance, not sure about all other rooms. Well organised but nobody there, may be because off season? Hotel is controlled from next door management, friendly but in another hotel.

8/10 Good

Dr S, Oxford, UK

Liked: Cleanliness, staff & service, room comfort
Decent apartments, great location, but ......
Overall, the apartments are very decent for the price and have a great location. Others may have said the bathroom is small, yes, it was, but who really cares, it was functional. The amenities in the bathroom were a bit dated. The air conditioning was fine, with a unit in the lounge and bedroom. The kitchen and living area are well equipped and spacious. I have two other comments on the place, which in principle should be of most concern to the management, and if they are addressed, would hopefully not turn off prospective guests. 1. Security in my apartment was poor - the latch on the sliding door was not functional and anyone could have broken into the apartment, which being right on the street in front of the beach would be vulnerable. I did report this as soon as we checked in. Some guy took a look at and made a token repair that improved it slightly for a day or so before the issue returned. I told the maintenance guy again at check out and he said he would take a look. Really, poor security like this in not acceptable - we paid a lot of money to stay there and take basic things like that for granted. 2. Insulation - the back doors have no glass, just open wooden slats! In such a hot and humid place and in this era with global climate change concerns facing the world, one might expect better. Half the cool air from the air conditioning goes straight out the door! Proper doors on these apartments should reduce the electricity requirements substantially I imagine

6/10 Okay

Verified traveler

Good location!
The apartment is a bit dated, but it was in a good location. The air condition worked very well, but the internet didn't work in the condo. As far as cleanliness, it was acceptable. I is right across from the beach by the net you have to swim within during summer because of stingers. I would def stay here again as the location is great!!

10/10 Excellent

Lea & Mick, Brisbane

Liked: Cleanliness, staff & service, room comfort
Value for money great location
The Port Douglas Beachfront Terrace appartments were just perfect for us. Aircon worked fantastic pool and best of all right across from the ocean. The appartments are older but they r very clean and kitchen lounge and laundry included. Loved the ground floor being able to walk just across the road to the beach. probably a 5-10 minute walk up town. There are many fancier more modern resorts around but I don't see the value I need clean quiet comfortable and proximity to the beach this has it all. Make sure if your booking the shuttle bus from Cairns airport that you tell them Port Douglas Beachfront Terrace appartments as there is a Beachfront Terrace in the street behind.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our recent weekend getaway
On my initial entry to the unit, I was dismayed that in general, it was very dated. I thought it would be better for the cost per night. The view from the balcony was also lacking, although if I looked hard, I could see the ocean. However, it was clean, roomy and the A/C worked well. The position in Pt Douglas was good also, within easy walking distance to everywhere. My husband and I enjoyed our stay, despite our first negative assessment of the property.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Great location
Good budget accommodation, close to the beach and town.

6/10 Okay

Helen, Sydney

Disliked: Property conditions & facilities, room comfort
Close to beach
Needs to be more sound proof. We could here everyone around us as if they were in our room. Bathroom disappointing could not brush our teeth without hitting our head or spilling waster on the floor. Lounge and chairs were not comfortable. The outdoor furniture was not comfortable nor inviting. For the price of the unit we were very disappointed.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Great location
The location and price of this complex make up for the fact that the apartment is very dated and in need of some maintenance. The bed was comfortable, there was ample parking and you can walk across the road to the beach or a very short walk to the main street where all the restaurants are.

8/10 Good

Albert, Brisbane Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pt Douglas delight
Beachfront Terrace is a delightful place to stay and the staff are to be commended for their helpful and friendly attitude. Made our stay very pleasant and wanting to go back there Staff recommendations for dining places and tours made the experience all the more enjoyable
Kuranda Rail
Chilli Mud Crab at On the Inlet

8/10 Good

Norman, Cessnock, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Just across the road from the beach. Needed more toiletries and toilet paper for a 6 day stay...basic. No egg lifter for cooked breakfasts. Comfortable.Nice to have a washer and dryer.

10/10 Excellent

Kathryn, wales, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartments, close to the beach
My 2 sons & I really enjoyed our stay. We found the apartment spacious, well equipped & maintained. A stone's throw from the beach & a short walk into town, I'd recommend Beachfront Terraces & would book again.

6/10 Okay

Paul, Papua New Guinea

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Horrible; Service: Bad; Cleanliness: Dirty; The furnishings were that old there was still a VHS player there near the tv. Two people could not fit on the couch. very dusty

6/10 Okay

Nadine, Australia - QLD - Cairns

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Tired, Old; Value: Acceptable price; Service: Lacking; Cleanliness: Lacking;

10/10 Excellent

Ian, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service
Close to town

10/10 Excellent

Jamie, Australia - QLD - Brisbane

Liked: Cleanliness
Value: Affordable; Service: Basic; Cleanliness: Spotless; 2 mins walk to main street, for shops and cafes.

6/10 Okay

Joanne, Australia - QLD - Sunshine Coast

Disliked: Cleanliness, property conditions & facilities
Facilities: Tired, sliding door difficult; Service: Sufficient;