Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.0 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from New South Wales, Australia

Great place for being in the heart of Port Douglas

Posted May 30, 2015
Pros: Open plan living (stayed in a 1 bedroom spa apartment). Having a lift available. Ample off street parking and location - in the heart of the town.
Cons: Quality of the mattress, it was way too hard. Handrail for the apartment spa.
Location: Loved the location with shopping, entertainment and cafes all at your door. Just take the lift to ground level and you're amongst it :)
Everything about the hotel was lovely except for a very hard and uncomfortable bed which I left feedback about. Spa on balcony was lovely but while I'm 100% mobile, could still have done with a hand rail to assist getting in and out as it was a wide awkward step over timer decking to reach the tiled floor. A lovely spacious and open plan unit with nice furnishings. Pool was also very pleasant, well maintained and a great size - I thought it was bigger than it looked in photos. The street below the balcony was noisy but this didn't bother me so much as it's my preference to stay within walking distance to everything, which this place definitely is. If Mantra contacted me to say a new, softer mattress has now replaced the mattress I slept on (or tried to sleep on), I'd re book for sure.
3 out of 5
for Everyone
by A verified traveler from U.S.A.

Posted Apr 25, 2015
Location: Enjoyed breakfast at Sejuice Cafe. Their fruit juices were wonderful. Reasonable prices and good quantity.
Hotel was at good location and quaint. However, no one was at the reception desk when we checked in at 3pm. Seems the front desk is only manned until 3 pm! Odd. Did not realise ( not mentioned in their website) that room service is additional as are extra toiletries. I guess that might be the norm in Australia, but would have been nice if it were mentioned somewhere. Also, we were a party of 4 and had asked for 2 rooms. We're not not notified that we could not get rooms next to each other. Seems the side by side rooms are one 'spa' room and one regular room. These details should be posted on the website. Good cafés right by the hotel. the one time I saw the receptionist, I found him to be very friendly and helpful.
5 out of 5
for Families
by A verified traveler

Mantra in village-great spot,great pool,great room

Posted Mar 25, 2015 on Hotels
This was far better than expected.We will come back here as the room was spacious and had everything we wanted.It was clean ,separate bedroom,nice furniture modern conveniences.
3 out of 5
for Couples
by A verified traveler

This traveler left a rating score only Posted Mar 4, 2015 on Hotels
5 out of 5
by Darren Lucht from Australia - QLD - Cairns

Posted Feb 11, 2015 on Wotif
Pros: Great location, large unit and fantastic spa bath!
Cons: Swimming pool isn't too kid friendly.
5 out of 5
by Hannah Thompson from Australia - SA - Adelaide

Posted Feb 1, 2015 on Wotif
Pros: Great pool, lovely room and friendly staff
Facilities: Home away from home; Value: Great deal; Cleanliness: Spotless;
4 out of 5
by Alexander Luiten from Australia - QLD - Townsville

Posted Jan 15, 2015 on Wotif
Location: Just right
Facilities: Modern; Value: Affordable; Service: Professional, Courteous; Cleanliness: Faultless;
3 out of 5
for Getaway With Friends
by zheng

This traveler left a rating score only Posted Jan 11, 2015 on Hotels
5 out of 5
by erin greedy from Australia - NSW - Regional NSW

Posted Dec 26, 2014 on Wotif
Pros: Spa on deck
Cons: Nothing
Location: Just right
Facilities: Outstanding; Value: Amazing; Service: Helpful; Cleanliness: Lovely;
5 out of 5
by Sheri Mills from Australia - QLD - Cairns

Posted Dec 24, 2014 on Wotif
Pros: Private and roomy spa. Very close to everything in the village- no transport needed for whole stay.
Cons: Nothing really- would stay again.
Location: Australia
Service: Courteous; Very comfortable lounge, good tv that swivels enabling it to be watched in bed or from lounge.