Ratings based on 110 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.2 Room cleanliness
3.6 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom Canberra Australia

Comfortable hotel close to everything

Posted Jan 22, 2015
Pros: Location and room configuration.
Cons: More thought into room setup for bookings and there length of stay and the car park.
Location: Port Douglas was great, recommend it for a family. Hotel centrally located, really good.
Our Mantra experience was pretty good, nicely appointed 2 bedroom apartment that was clean with plenty of room. The location was great and the underground car park was handy. Access from the car park to the rooms was difficult with baggage as there is no lift, and on a few occasions the parking area was full with other vehicles, frustrating! Our room was on the first floor with a large balcony that just so happened to be a looking over the kitchen exhaust fan of the hotel in front, the smells at times was a bit overpowering if you were sitting outside, the same could be said for the pool area as the back of the property also has other restaurant exhaust fans -a problem mainly in the afternoon. My sons loved the pool, the areas not big but enough to be relaxing. I didn't see any staff at all until day 4 of the 7 night stay. When I did they were friendly and attentive to my requests. Overall a pleasant stay, however, I do understand staff and resource sharing among all the Mantra's in Port Douglas minimises staff costs, when you take a booking for a 7 night stay the room should be made up so there is no need to be bothering staff on day 4 when you've run out of toilet paper and would like fresh towels and another tea towel and kitchen basics. Regarding the car park, could you not install some sort of boom gate with an access entry code for guests? really hard to manoeuvre your car around a full, tight underground car park to get out and find somewhere else to park.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane

Port Douglas Experience

Posted Jan 9, 2015
Pros: Location
Cons: Nothing really - it really provided what we wanted - a great location and nice room
Location: Drinking, eating and sight seeing
Great location - good overall. Behind the best pub in Port Douglas, yet you cant hear anyone in the pub - good sized room with all the features you want
5 out of 5
by David Laurance Youngfrom Australia - QLD - Cairns

Posted Dec 17, 2014
Pros: Location
Location: Perfect
Facilities: Above average; Value: Bargain; Service: Good; Cleanliness: Lovely;
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

great central location

Posted Nov 7, 2014
Pros: Room furnishings & spacious
Cons: New appliances, full set of utensils & more modern fridge & dishwasher
Great central location, downside being noise from local bars & constant cooking smells (don't leave anything on balcony to dry as towels get greasy cooking smells, just use dryers). Unsuitable hotel for families, maybe stay at another centrally located Mantra if you have kids (small pool also, but did the trick to cool down after a day of adventure). No lifts stairs only which wasn't easy with a pram. Luckily due to infant we weren't interested in using balcony, but if you wanted to it was a little awkward as looks straight into second level of dinning area of Court House Pub. Very suitable for young couples or youngsters on holiday as right in the middle of the action. Couldn't fault the room, furnished well & spacious. Kitchen appliances old but work.
5 out of 5
by Daniel Renahanfrom Australia - QLD - Brisbane

Posted Oct 28, 2014
Pros: Location
Cons: Nothing
Location: Perfect
Facilities: Outstanding; Value: Amazing; Service: Flawless; Cleanliness: Beautiful;
5 out of 5
by Steve Campbellfrom Australia - VIC - Melbourne

Posted Oct 19, 2014
Pros: Location, parking
Cons: Stairs
Location: Perfect
Facilities: Nice ; Value: Affordable; Service: Courteous; Cleanliness: Spotless;
4 out of 5
by David Sanderson

This traveler left a rating score only Posted Oct 19, 2014
5 out of 5
by Peter Bishopfrom Australia - QLD - Brisbane

Posted Sep 19, 2014
Pros: Location
Cons: Stairs
Great rooms
5 out of 5
by Rhonda Rosefrom Australia - VIC - Melbourne

Posted Sep 1, 2014
Pros: Great Location, very handy to everything
Cons: Very noisy in the mornings around about 7.00am as the hotel next door does the cleaning, the garbage collector and street cleaner starts at 7.00am.
Everything is within easy walking distance.
4 out of 5
by Adam Crossfrom Australia - VIC - Regional VIC

Posted Aug 16, 2014
Pros: Location
Cons: Facilities
Location: Perfect
Facilities: Basic; Value: Affordable; Service: Helpful; Cleanliness: Pleasant;