Ratings based on 317 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler

Amazing friendly service!!

Posted May 13, 2015
Staff were fantastic and were more than helpful with my after hours check in. All reception staff were extremely well mannered, friendly and welcoming! The pools and bbq areas were amazing.. Would definitely go back!
5 out of 5
by Fiona Abbeyfrom Australia - QLD - Cairns

Posted Jan 28, 2015
Pros: Air con was cold on a very hot weekend. Spa on verandah was very relaxing listening to the storms
Cons: We had to go back to reality
Location: Away from it all, But close enough to town
Facilities: Home away from home; Value: Great deal; Service: Outstanding, Very friendly ; Cleanliness: Lovely; As a local to cairns would book there again.... And again for mini breaks!!
4 out of 5
by Amy Crockettfrom Australia - QLD - Cairns

Posted Jan 28, 2015
Pros: Great location
Cons: Very Dirty, I think new cleaners are required.
Location: Away from it all
Facilities: Nice ; Value: Affordable; Service: Courteous; Cleanliness: Dirty, Lacking, Poor;
3 out of 5
for Families
by A verified traveler

Not really a hotel, but an apartment.

Posted Jan 15, 2015
Pros: Good pool, nice staff and convenient
Cons: stock rooms as apartment or have maid service every other day
Location: Port Douglas, trips to reef and Daintree, swimming at Port Douglas and bike riding
There is no maid service and so we had to buy toilet rolls and washing up liquid and bin bags!! So an apartment without normal apartment facilities
4 out of 5
by Amanda Hawkesfrom Australia - QLD - Gold Coast

Posted Jan 6, 2015
Pros: Swimout room was fun and a great price
Cons: Pool was very warm and the sink in the room was tiny.
Location: Close to everything
Facilities: Unpretentious, Typical; Value: swimout room was great; Service: Friendly, helpful staff; Cleanliness: Clean; over all stay was great and very enjoyable
3 out of 5
by Jess Vardyfrom Australia - QLD - Townsville

Posted Jan 6, 2015
Pros: Location.
Cons: It was really over priced for what it was. The pluge pool was the best bit! The rest of the apartment was basic and not like the photos.
Facilities: Over priced!; Service: Courteous; Cleanliness: The apartment smelt musty; The apartment was really musty apon opening the door. I know its the trpoics but surely this could be fixed?
2 out of 5
by jordan reidfrom Australia - VIC - Melbourne

Posted Jan 2, 2015
Location: Accessible
Facilities: Run-down; Value: Rip-off; Service: Rude; Cleanliness: Lacking;
4 out of 5
by Katrina Karamujicfrom Australia - QLD - Cairns

Posted Dec 31, 2014
Pros: Bigger room than expected
Cons: Have to drive to town
Good for small children with swim up pool
5 out of 5
by Peter Burkefrom Australia - VIC - Melbourne

Posted Dec 16, 2014
Pros: We stayed in a 2 bedroom suite with a spa on the balcony - fantastic value for money particularly in comparison to other resorts nearby.
Cons: The temperature of the water in the pools was very warm.
Location: Just right, Australia
Facilities: Good, Modern; Value: Great deal, Fantastic; Service: Respectful; Cleanliness: Spotless, Immaculate; Great BBQ area.
4 out of 5
for Everyone
by A verified travelerfrom Gold Coast

Nice Place To Stay

Posted Nov 29, 2014
Pros: The pool
Cons: Needs some TLC
Loved the pool straight out of the room, staff were helpful and friendly and a great place for families.