Ratings based on 135 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Great Location for a Wedding at P.D.

Posted Jan 11, 2015
Pros: Location, Location, Location and swimming pool.
Cons: Not a modern place but the good location and pool helped. There were quite a few stairs to climb.
Location: Beach, Inlet, shops, bushland,cafes day trips!
We loved the location and were able to walk to the Wedding at local shops. We felt that there was a slight musty smell to the room. It was also a bit smaller that we anticipated so very pleased as tow friends sharing a room that we had upgraded to a one bedroom suite.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom melbourne

Enjoyable

Posted Jan 4, 2015
close and convenient to everything! great place to stay ESP during New Years as it was on the quieter side of town
5 out of 5
Recommended
for Couples
by A verified travelerfrom Melbourne

Relaxed and Friendly atmosphere!!

Posted Jan 4, 2015
Pros: Friendly staff!
Cons: No
Location: There is so much to do in and around Port Douglas. The cruise to the low aisles and snokerling was something we'll never forget!Plenty of Spas etc
Our stay was lovely and relaxing!! The room was clean!!No noise only from the water fountains outside (which was kind of relaxing) The staff were very helpful at all times and gave us great advice about trips etc.
1 out of 5
by A verified travelerfrom Sydney

Faulty Towers is Back????

Posted Jan 3, 2015
Pros: Spa Bath in room & location. Size of room is OK.
Cons: Staff, Pool Size, Cleanliness of rooms, better services offered
Location: We were lucky, we had a hire car & drove. There is absolutely minimal to do in Port Douglas.
Don't look for the hotel at 51 Macrossan Street. Try Owen Street, you will actually find the entrance. The staff are so backwards & have no idea how to run a hotel/studio apartments. Cheryl was so rude to us upon check in we almost walked out. Don't park your car out the front on the public street, you will get a not very nice call early in the morning to move it because "we have 10 bus loads arriving today" - AS IF!! The place was dead, although they thought it was busy... The room was not clean upon check in. If you stay 5+ nights you get a mid-week clean. The room was cleaner after the midweek clean than what it was upon check in, but don't be too worried they give you a broom & dust pan in the room so you can clean the floors yourself!! What's that? You want toilet paper? That will be $1 per roll! Even after the mid-week cleaning staff took one of the rolls we had. What's that? You want soap? 20 cents each. What's that? You want to go swimming in the luxurious pool that by looking at the photos, it appears to be a decent size? Try somewhere else if you have more than 6 people wanting to swim at once, you will not fit. Also, be mindful people on the footpath can look straight in at you - a little weird if you wanted any privacy. The office has very restricted opening hours, more like business hours 9-5. So if you need anything make sure you get in early! Not a place we would recommend, nor stay at again!! Please do yourself a favour & book somewhere else.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Adelaide

Nice hotel, very friendly and helpful staff.

Posted Dec 11, 2014
Had an amazing stay at the Regal Port Douglas, very friendly staff, great location, and at a affordable price. Spent three nights there and was by far the best placed we stayed on a 10 day holiday to Cairns and Port Douglas. Would recommend people to stay here when heading up to Port Douglas for the night.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane, AU

Nice hotel, great location

Posted Nov 30, 2014
We stayed in a studio room, which was clean and comfortable. The staff were friendly and helpful and there was a lovely pool area. The hotel is located very close to the beach and main shopping and restaurant strip. The library with DVDs and books to borrow was a nice touch, as was the BBQ area by the pool. Would definitely stay again.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Toronto Canada

Nice hotel in town centre

Posted Nov 25, 2014
Pros: Listening to the birds while having breakfast or evening cocktails on the balcony
Cons: Leaving the pool waterfall on until 7:00pm would add to the evening ambiance. A couple of paring knives in the kitchen.
Location: Easy walk to to the beach, restaurants, shopping, tours to the Great Barrier Reef and more. Trip to Kuranda by train/skyrail a must do!
The Regal was in the perfect location for us - close to everything. A lovely quiet little property to just chill out.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Close to shops and restaurant

Posted Nov 5, 2014
Pros: It is very close to Coles supermarket and all the shops. 10 minutes to the beach
Received a free upgrade from studio to apartment. It comes with a fully equipped kitchen, hot tub, dryer and washing machine
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SD. Ca

nice apartment

Posted Oct 30, 2014
Clean and large with kitchen and jacuzzi and laundry. Was kind of strange never saw front desk open. Kind of ghost hotel staff. No free wifi but that is norm for AU. If you pay it rarely works.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Newcastle, NSW, Australia

Very nice hotel

Posted Oct 26, 2014
Pros: Location, room style, pool
Cons: A ramp or lift for suitcases
Location: Centre of town, surrounded by many pubs, restaurants, cafe's and shops
Very nice hotel, 5 minutes walk to marina and in centre of town. Large comfortable 1 bedroom suite with bar fridge, 2 burner cook top, microwave, lounge, dining table and dvd/tv. Good sized pool, secure undercover parking. Hotel staff are very friendly and knowledgeable about the area and tours. Only flaw in hotel design is no ramp or lift for suitcases, only stairs. We will stay here again.