Ratings based on 119 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from SD. Ca
nice apartmentPosted Oct 30, 2014
Clean and large with kitchen and jacuzzi and laundry. Was kind of strange never saw front desk open. Kind of ghost hotel staff. No free wifi but that is norm for AU. If you pay it rarely works.
for Everyoneby A verified traveler from Newcastle, NSW, Australia
Very nice hotelPosted Oct 26, 2014
Pros: Location, room style, pool
Cons: A ramp or lift for suitcases
Location: Centre of town, surrounded by many pubs, restaurants, cafe's and shops
Very nice hotel, 5 minutes walk to marina and in centre of town. Large comfortable 1 bedroom suite with bar fridge, 2 burner cook top, microwave, lounge, dining table and dvd/tv. Good sized pool, secure undercover parking. Hotel staff are very friendly and knowledgeable about the area and tours. Only flaw in hotel design is no ramp or lift for suitcases, only stairs. We will stay here again.
for Everyoneby A verified traveler from Melbourne
Regal Hotel Port DouglasPosted Sep 29, 2014
Pros: The staff, the pool, the location, the spa bath.
Cons: Provide a lift & toilet on the ground floor. Maybe a second clean during a week stay. A 2nd luggage cradle in the room might be nice & a comfy chair.
Location: The location was great for being central therefore near restaurants and being located off the main street it wasn't too noisy.
Lovely place to stay but warning be prepared for stairs. Normally stairs are no problem but I'm pregnant so my partner had to make a few trips with the luggage & I took much longer to climb them - and if you are desperate for the loo there are no toilets on ground floor. Cleanliness was ok - we stayed for a week and our studio appartment was cleaned only once during our stay. They did provide beach towels which I thought was good. School holidays were on and the studio appartment over looked the pool so be prepared for squels of delight from 8am. Could have done with a comfortable chair within the room or on the balcony rather than having to sit on the bed for comfort. The staff were friendly and gave good advice on trips roads & local knowledge.
for Everyoneby A verified traveler from Caniambo Victoria
Fantastic location.Posted Sep 28, 2014
We had a lovely time at Port Douglas. Weather was superb. Accommodation was in a great location. So much to see and do.
by A verified traveler from Melbourne
Nice Hotel Bad ServicePosted Aug 27, 2014
Hotel was great and close to shops, restaurants and beach. The only disappointing thing about our stay was that we expected room service from a 4 star hotel. We had to wash our own towels as they don't replace towels unless you pay extra $15. My partner and I couldn't sleep because of loud noises upstairs and staff at reception didn't care and said that it was a hotel so that's just expected as part of the stay. Room smelt moldy and the TV in the room was miniature. Loved the spa bath in the room and the central location but would not stay there again and would not recommend as a 4 star resort. This was more 2/3 star. For what we paid I could have found 100 times better hotel.
by A verified traveler from Hobart, Tasmania
OK Hotel in centre of town.Posted Aug 26, 2014
Pros: Close to centre of town. Secure carparking. Clean and neat.
Cons: Stop people from smoking on the veranda deck as it encroaches on the neighbouring rooms. Stop shower water from shedding onto the bathroom floor.
Hotel is clean but room arrangement not very good. Room quite small with King size bed and only tea making facilities above small fridge. Unfortunately the shower/spabath sheds water over the floor which needed many towels to mop up. This was inconvenient as we needed to walk through the bathroom to get to the outside seating area. Also needed to step up into bath to have a shower which some people may find difficult. Even though the room is non smoking seems people are allowed to smoke on the deck area. The people next door were chain smokers and their cigarette smoke drifted into our room making our stay unpleasant at times. On the plus side it has good secure car parking and is situated in the centre of the town.
for Everyoneby A verified traveler from Hobart, Tasmania
Perfect locationPosted Aug 13, 2014
My studio apartment was clean, spacious and modern. For one person, it was an ideal size. I enjoyed eating breakfast on my balcony each morning and appreciated the spa bath after a day spent on the outer Barrier Reef. I didn't hear any noise and slept well each evening. The apartment is within a five-minute walk to Four Mile Beach and in the heart of the shopping/restaurant area. The management were friendly, courteous and helpful. The free Internet access in the lounge was of great use. I consider the apartment very good value for money.
for Everyoneby A verified traveler
Positive feeling hotel but there are stairs.Posted Jul 6, 2014
I liked this hotel, it was relaxed and reception was helpful. It was more apartment than hotel. We liked the fact that cleaners were not a daily occurrence, so if you want cleaners on a regular basis this place may not be your cup of tea. During our stay it felt low key, quiet and private. Just be aware there are a few stairs in the establishment. So if you have sore knees or hips this place may not be for you. Otherwise we enjoyed our stay, used the BBQ frequently and we were sad to leave.
for Everyoneby A verified traveler from perth
central located, too many steps >>Posted Jul 6, 2014
Cons: installing a lift
Location: very close to main street , shops and restaurants.
if you run out of [tea,coffee,etc] had to pay extra, never encountered that before. steps a real problem >> from underground car-park to foyer about 34 steps, from foyer to room about 18 steps >> no help with suitcases to room .
for Everyoneby Us 3 from Christchurch NZ
Good place for the moneyPosted Jun 17, 2014
Great location right at the door of the shops and eateries. I thought the pool maybe bigger by the photos. Room clean. Our room looked over pool which I found very noisy when the water fall started.Had to shut doors to verandah which was a shame. Good car park under ground