Get an overview of this hotelAdults-only apartment with 2 outdoor pools and fitness center

Expedia Insiders' Select Winner 2014

Location

Located in the heart of Port Douglas, this luxury apartment is within a 15-minute walk of St Mary's by the Sea Chapel, Marina Mirage, and Sugar Wharf. Anzac Park and Four Mile Beach Park are also within 3 mi (5 km).

Property Features

2 outdoor pools, a fitness center, and spa services are available at this smoke-free apartment. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and express check-in.

Room Amenities

All 54 apartments provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and microwaves. Guests will also find balconies, balconies or patios, and iPod docks.

Hotel Amenities

Hotel Amenities

Shantara Resort Port Douglas features 2 outdoor swimming pools and a fitness center. High-speed wired and wireless Internet access is complimentary. This 4.5-star property offers access to a business center. For a surcharge, the property provides an area shuttle within 300 meters and a roundtrip airport shuttle (available on request). This luxury apartment also offers spa services, tour/ticket assistance, and barbecue grills. Onsite self parking is complimentary.

Shantara Resort Port Douglas is a smoke-free property.

  • Airport transportation (surcharge)
  • Area shuttle (surcharge)
  • Barbecue grill(s)
  • Beach towels
  • Breakfast available (surcharge)
  • Business center
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Free self parking
  • Free WiFi
  • Free wired high-speed Internet
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Number of floors - 3
  • Number of outdoor pools - 2
  • Smoke-free property
  • Spa services on site
  • Total number of rooms - 54
  • Tours/ticket assistance
  • Year Built 2007
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Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking

Room Amenities

  • Air conditioning
  • Balcony
  • Balcony or patio
  • Bathrobes
  • Cable TV service
  • Ceiling fan
  • Free toiletries
  • Daily housekeeping
  • Desk
  • DVD player
  • Flat-panel TV
  • Free WiFi
  • Free wired high-speed Internet
  • Hair dryer
  • In-room safe
  • iPod docking station
  • Iron/ironing board
  • Microwave
  • Private bathroom
  • Refrigerator
  • Room service (limited hours)
  • Shower/tub combination
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Where to Eat

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Rafting nearby
  • Windsurfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Parasailing nearby
  • Skydiving nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Boat tours nearby
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Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible parking

Hotel Policies

Check-in

Minimum check-in age is 16

Special check-in instructions:

The front desk is open daily from 8 AM - 6 AM
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.
This hotel’s reception is open from 8 AM to 6 PM on weekdays, from 9 AM to 5 PM on Saturdays, and from 9 AM to 4 PM on Sundays. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children under 16 years old are not allowed at this adults-only property. All guests 16 or older are welcome.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Minimum guest age is 16

24-hour check-in

No pets or service animals allowed

Caters to adults only

Parking height restrictions apply

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Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: AUD 60.00 per person (approximately)
  • Airport shuttle fee: AUD 41.00 per person (one way)
  • Late check-out fee: AUD 50.00
  • Weekly housekeeping provided; additional cleaning fee: AUD 25.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the apartment prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 16 years old and younger are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

National Rating

Official Australia STAR Rating provided by Star Ratings Australia

Star Ratings Australia assigns an official STAR Rating for accommodations in Australia. This Self Catering property is rated 4.5 stars.

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