Ratings based on 236 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
Recommendedby Phoebefrom Chicago
It's just a place to stay if your have a pet withPosted Aug 27, 2014 on Hotels.com
The room was ok. The moment we walked in, there was a really bad smell...not sure it's from cigarettes or from dogs. We had to open the window right away and overnight to let the smell go away. There was a swimming pool but we never use it. There was also free breakfast but we decided to go to the nearby restaurant for better food. Location is inside a dead outlet mall, it was quiet but also felt kinda unsafe and weird. If we didn't have our loved dog with us, we would not stay at this hotel. Overall, it was just a night to spend on the road trip for overpriced aged room.
for Personal Eventby PLucyfrom Milwaukee
QuietPosted Aug 26, 2014 on Hotels.com
Enjoyed the pool and hot tub. Hard to locate if you don't know the area. Staff was friendly.
Recommendedby Michaelfrom Toronto
Bad wi fiPosted Aug 25, 2014 on Hotels.com
It was wonderful except a really bad wi fi
Recommendedby Tomfrom Canada
Worked for mePosted Aug 24, 2014 on Hotels.com
This was stop 1 on a 3-day tour. We have used this hotel in the past and used it again this trip because we are familiar with it. Service was excellent as usual, beds were comfortable, room was clean. Would stay again.
for Business Travelersby A verified traveler
Posted Aug 12, 2014 on Hotels.com
if you turned the header on , the room smelled very bad . You had to open the window , leave the room and come back later .
by A verified travelerfrom Berwick PA
Good Hotel, close to Bridge and RiverPosted Aug 10, 2014
Pros: see above
Cons: see above
The pool was super cold, very disappointing since that was one of the reasons we stayed there! The hot tub was too hot! We all joked about poking a leak in the hot tub so the water would warm up the pool! The food at the restaurant was good but the service was very slow. Very Slow! The room was great, no complaints there! Very happy with the view, we only paid for the City view but we could see the River just fine!
Recommendedby A verified traveler
Posted Aug 7, 2014 on Hotels.com
for Everyoneby A verified traveler
Posted Jul 29, 2014
Pros: was close to our destination
Location: shopping and food
It was ok was expecting a bigger room was very small for 2 double beds
for Familiesby A verified traveler
Family ReunionPosted Jul 29, 2014 on Hotels.com
We had two separate rooms at the hotel for two different groups. In one of the rooms the refrigerator did not work at all as it was not cold. We informed the staff the first morning and they did not replace it until the last night we were there. The beds were extremely uncomfortable and felt more like a futon mattress. Our group's second room was worse; we got into the hotel very late (2am) and once they were settled in found out that the toilet didn't work! We informed the front desk immediately and all they did was give us a plunger, even though it had nothing to do with a clog! They switched the room the following evening, after attempting all day to fix the problem. The area was desolate and only had one restaurant close by; fast food and stores were about a 5 minute drive away. Overall, it was a place to sleep and keep our things while we visited family, I would not stay at this hotel again.
for Everyoneby A verified travelerfrom port huron mi
Posted Jul 21, 2014
Toilet didn't work in room as soon as we got there. They gave us a plunger!