Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

good hotel, close to the train station.

Posted Jul 18, 2014
Pros: breakfast, staff, pool, spa..
Cons: Wish there was an elevator...had trouble using the stairs to get to the second floor, while carrying luggage.
Location: Near highway, near shopping, near train station, border...
We arrived late and were treated very kindly..the breakfast was very good...even waffles, eggs etc...lovely surprise. The pool area was clean but the water was cooler than I would like..
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Pleasantly surprised -

Posted Jul 8, 2014
Location: Great shopping close by
Clean, comfortable room. Hot tub/pool area was open til midnight which was great after a full day of walking.
Comment from Hotel Management
Jul 10, 2014 by Deb, Hotel Management
Write your comment.Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Meghan Barriger Guest Service Rep. Front Desk at the Comfort Inn 8109825500
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable

Posted Jul 8, 2014
Pros: Choice of pillows.
Cons: Better eggs and hash browns
Location: Checked in late and left early so don't know anything about area. Near Canada border.
The hotel was clean and the staff friendly. Room was clean and they had 2 types of pillows, firm and soft which was nice since I like soft pillows. The only issue with the room was the coffee maker was broken (damaged filter basket). Fortunately they had coffee in the lobby. Breakfast was included which is nice but the scrambled eggs and hash browns were not very good. Eggs had the texture of sand and I was unable to eat them. The sweet rolls and bagels were good. They have a pool which looked clean but we did not get a chance to use.
Comment from Hotel Management
Jul 10, 2014 by Deb, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Meghan Barriger Guest Service Rep. Front Desk at the Comfort Inn 8109825500
3 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and Clean

Posted Jun 30, 2014
Comfortable and clean hotel which we recently stayed at on busy holiday weekend. Apart from fact that coffee maker in room did not work, we were very satisfied with the room. Breakfast next morning was satisfactory although not wonderful.
Comment from Hotel Management
Jul 10, 2014 by Deb, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Meghan Barriger Guest Service Rep. Front Desk at the Comfort Inn 8109825500
Comment from Hotel Management
Jul 2, 2014 by Deb, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We're sorry to hear your coffee maker wasn't working correctly. We'll make sure to take a look into the issue and fix it. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Meghan Barriger Guest Service Rep. Front Desk at the Comfort Inn 8109825500
4 out of 5
Recommended
for Everyone
by Richard from Michigan

Wi-fi

Posted Apr 7, 2014
Trouble making in-room connection in room 134. Otherwise OK
Comment from Hotel Management
Apr 9, 2014 by Deb, Hotel Management
Dear Richard, Thank you for taking the time to share your experience regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Debbie Stokan General Manager Comfort Inn 810-982-5500
2 out of 5
Recommended
for Business Travelers
by Johnathan Geddert from Grand Ledge

security??

Posted Mar 19, 2014 on Hotels.com
I made a reservation under my name, prepaid with my credit card that has my name on it, for two rooms. One room with one bed for me and one room with two beds for my two coworkers. Now here's my problem: I get to the hotel and I only have one room under my name instead of two. The other room that is still prepaid on my credit card had been switched to someone else. Apparently a manager did this and thought it was okay without calling me and making sure. So anyone can switch anyone else's reservations and stay for free on their credit card! That's kind of a hole in security.
Comment from Hotel Management
Jul 2, 2014 by Deb, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Meghan Barriger Guest Service Rep. Front Desk at the Comfort Inn 8109825500 Alert Closed
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Mar 17, 2014
5/5 hands down :-) close to the freeway and surprisingly quiet too! Also very comfortable bed. Will def. be staying there again, it was a nice deal and great place. Good price for room too!
Comment from Hotel Management
Mar 20, 2014 by Deb, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
2 out of 5
by A verified traveler

Not so pet friendly

Posted Mar 9, 2014
I thought that 30.00 per nite pet was a little high The guy who checked me in told that was to have people NOT bring pets It was nice to know that we weren't welcome right away
Comment from Hotel Management
Mar 20, 2014 by Deb, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Debbie Stokan General Manager Comfort Inn 810-982-5500
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2014
Comment from Hotel Management
Jul 2, 2014 by Deb, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Check us out on facebook for upcoming events in Port Huron and hotel renovations. Have a great day! Sincerely, Meghan Barriger Guest Service Rep. Front Desk at the Comfort Inn 8109825500
4 out of 5
Recommended
for Shopping
by A verified traveler

Posted Dec 11, 2013 on Hotels.com
Comment from Hotel Management
Jul 2, 2014 by Deb, Hotel Management
Write your comment.Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Check us out on facebook for upcoming events in Port Huron and hotel renovations. Have a great day! Sincerely, Meghan Barriger Guest Service Rep. Front Desk at the Comfort Inn 8109825500