Ratings based on 180 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
74% of guests recommend
2.8 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

Unhappy Customer

Posted Dec 30, 2014 on Hotels.com
On Saturday we bought a quart of soup @ Bob Evans Restaurant an 18" Grinder @ Mancino's to eat when we got back later that night. We put the food in the refrigerator in our room about noon and came back about 8-9 that night. We went to get the food out of the fridge, found every thing warm and it had to be thrown out. I checked the plug and it started sparking so which means there is a short either in the plug or the outlet. I went up to the front desk and they said there was nothing they could do about it, just for us to do this survey. Also, when we checked in, there was no toilet paper in the room at all, just an empty cardboard tube on the holder. The person that checked us in was very pleasant; there should be more like her.
1 out of 5
by A verified travelerfrom NORTHERN MI

OLD, OUTDATED, TRASHEY,JUNK LAYING AROUND BUILDING

Posted Nov 29, 2014
Pros: Bed
Cons: Tear it down
Location: Lots of near places to eat, near big mall
VERY sad, this place is run down. The window heat system came on and ran for 2 minutes then off 5 minutes, on again for 2 minutes and off for 5 over and over, too noisy. The heating unit kept falling out of the hole in the wall as it was loose, no trim to hold it in place, I had to push it back into its hole several times. The door trim to the room was coming off, I caught my leg on a nail that was sticking out about an inch, I did not have a hammer to fix it so I bent it over. The wallpaper was falling off of the walls, the refrigerator was all rusty and paint was peeling off of it, froze all my food could not control the temp. Took 3o minutes to get warm water to the room, never did get hot but warm enough to bath, We had to walk up and over big, I mean I foot tall leaves and pine needles to get to the room from the parking lot. The back building was already condemned, the roof was caving in and they had ribbons around building to keep people out, SAD, SAD about due to close this place down, the worse days Inn I have ever seen. The breakfast sucked Waffles, bread for toast, and cold cereal, the coffee was horrible tasting. One (1) good point, it had a nice mattress on the bed.
4 out of 5
Recommended
for Families
by Nancyfrom Arkona, On

No Breakfast on Sunday after 9

Posted Nov 25, 2014 on Hotels.com
We had a great stay there were 8 of us. We had two rooms side by side. The room comes with breakfast. Saturday morning we were able to enjoy this. But on Sunday morning at 9 o'clock when we went to have breakfast we were disappointed that we were told it was already over with. We had not been advised that it was only going to be from 7 to 9 and thus had to go away hungry.
3 out of 5
Recommended
for Personal Event
by wayne

This traveler left a rating score only Posted Nov 18, 2014 on Hotels.com
3 out of 5
Recommended
for Couples
by Robertfrom London

Good but needes repair

Posted Nov 7, 2014 on Hotels.com
Older hotel, needs updating, bathrooms very dated, but for the price and location was ok, also out side stairs need attention on a terrible angle.
2 out of 5
Recommended
for Business Travelers
by jamesfrom oshawa

just ok

Posted Nov 6, 2014 on Hotels.com
it was ok for a night or two .
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

close to mall for shopping

Posted Oct 24, 2014 on Hotels.com
I enjoyed our stay very much staff were friendly and helpful.
5 out of 5
Recommended
for Families
by A verified traveler

First stop on 5 day vacation

Posted Oct 21, 2014 on Hotels.com
Close to border crossing and shopping
2 out of 5
Recommended
for Families
by Hazelfrom St. Marys

Tired and Dirty

Posted Oct 13, 2014 on Hotels.com
This hotel is actually ok even though tired and dirty. The old and tired part is fine but the place needs a good, deep cleaning. There is no excuse for that. Also, they do not separate the smoking rooms so we had smokers all around us. Not so good. I will pay a bit more next time for clean. Beds and towels ok but the corners not so much. The water was uneven during my shower and there were numerous simple repairs needed.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Adrian, Mi.

Posted Oct 8, 2014
Pros: Staff was very good.
Cons: General overall maintenance.
Location: Near Blue Water Bridge. Nearby restaurants.
Toilet wouldn't flush. Had to get maintenance to repair. Seat was loose also. Loose hair in bath tub. Apartment door stuck.