BBQ/picnic area

Reviews of Days Inn by Wyndham Brooksville/Dade City

2 out of 5
Days Inn by Wyndham Brooksville/Dade City
6320 Windmere Rd, Brooksville, FL

Reviews

6.8
Rating 10 - Excellent. 262 out of 1002 reviews" "
Rating 8 - Good. 271 out of 1002 reviews" "
Rating 6 - Okay. 194 out of 1002 reviews" "
Rating 4 - Poor. 131 out of 1002 reviews" "
Rating 2 - Terrible. 144 out of 1002 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Wayne

Staffing was not good they had rooms but did not want to put anybody in they for some reason
Stayed 2 nights in Jan 2024
Response from Hotel Manager on Apr 24, 2024
Dear Wayne,We apologize for the inconvenience you experienced during your stay. Rest assured, we take guest feedback seriously and will address the issue with our staffing to ensure a more efficient and accommodating experience for our guests in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for a better stay.Sincerely,Hotel Manager

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 23, 2024
Dear Linda,Thank you for sharing your positive experience with us on Expedia. We are thrilled to hear that you had a great stay. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

4/10 Poor

Steven

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Shower curtain was falling down,wall was half painted, toilet moved when you sat on it and ice machine was broken. The bed was very comfortable and the AC worked
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 21, 2024
Dear Steven,Thank you for sharing your feedback about your recent stay. We apologize for the issues you encountered with the shower curtain, wall paint, toilet, and ice machine. Your comments are valuable to us, and we will address these concerns promptly to improve our services.We're glad to hear that you found the bed comfortable and that the AC worked well. If you decide to stay with us again, we hope to provide a more satisfying experience for you.Sincerely, Hotel Manager

10/10 Excellent

Tameika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very peaceful and relaxing.
Stayed 6 nights in Apr 2024
Response from Hotel Manager on Apr 21, 2024
Dear Tameika,Thank you for taking the time to share your experience with us. We are delighted to hear that you found your stay peaceful and relaxing. Providing a tranquil atmosphere for our guests is important to us, and we're thrilled that we were able to meet your expectations.If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another peaceful stay.Sincerely, Hotel Manager

8/10 Good

william

Stayed 4 nights in Apr 2024
Response from Hotel Manager on Apr 19, 2024
Dear William,Thank you for your feedback on Expedia. We're glad to hear that you had a positive experience overall at our hotel. Our team works hard to ensure that guests have a comfortable and enjoyable stay. We appreciate your support and hope to welcome you back soon.Sincerely,Hotel Manager

8/10 Good

Barbara, Fostoria

Traveled with partner
Disliked: Cleanliness
There was no luggage rack. There was someone else’s hair in the bathroom when we arrived. The bathroom floor wasn’t even steeped. And the toilet seat was not cleaned properly. The breakfast was nice though.and the people at the front desk were very helpful.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 24, 2024
Dear Barbara,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced regarding the luggage rack, cleanliness of the bathroom, and toilet seat. Your comments are valuable to us, and we will work diligently to address these issues and improve our services. We're glad to hear that you enjoyed the breakfast and found our front desk team helpful. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Sincerely,Hotel Manager

8/10 Good

Burak

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 13, 2024
Dear Burak,Thank you for your rating! If there's anything specific you feel we could improve upon to enhance your experience in the future, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back for an even better stay next time!Sincerely, Hotel Manager

2/10 Terrible

Dean, Hendersonville

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had one king bed on the whole property it was on second floor upon arrival so I took what was available. They didn’t advise he that it was a smoking room of which I’m allergic too! I asked for a change but nothing available I was there a whole week and nothing BS. Then every night they allowed customers to smoke on that floor and party all night until 2 am! Some people have to work the next day. I was also advised only towels and bedding every three days. I only had on in 7 days and that’s because I requested it. Trash is taken out daily but shampoo and soap was not replaced. This is one of the worst motels I had visited and would highly recommend to look elsewhere!! The place was filthy and not clean at all but I had limited funds and couldn’t find anything in the area without driving 30 miles away.
Stayed 7 nights in Apr 2024
Response from Hotel Manager on Apr 11, 2024
Dear Dean,We apologize for the dissatisfaction and inconvenience you experienced during your stay. Providing a comfortable and accommodating experience for all our guests is important to us, and we regret that we fell short of meeting your expectations in several aspects. We apologize for the oversight regarding the smoking room, as well as the noise disturbances and cleanliness issues you encountered. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements are made. We hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Linda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
office staff very helpful.
Stayed 1 night in Apr 2024
Response from Hotel Manager. on Apr 10, 2024
Dear Linda,Thank you for the comments. We're delighted to hear that our office staff was very helpful and had a good experience. Providing excellent customer service is a key focus for us, and we're glad that our staff members were able to assist you effectively. We hope to have the pleasure of serving you again in the future.Sincerely,Hotel Manager.

8/10 Good

pete

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic stay. The room was great and staff were above and beyond. Thank you.
Stayed 2 nights in Apr 2024
Response from Hotel Manager. on Apr 8, 2024
Dear Guest,Thank you for the review. We are delighted to hear that you had a pleasant stay and enjoyed the friendly staff service, the nice room, and the overall experience. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come. Sincerely,Hotel Manager.

10/10 Excellent

John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room for the money. Breakfast was basic but good and plenty to eat. No issues during our one night stay. Staff were friendly and helpful. Would stay again if the need arose.
Stayed 1 night in Apr 2024
Response from Hotel Manager. on Apr 8, 2024
Dear John,Thank you for the review. We are delighted to hear that you were pleased with the friendly and helpful staff service, the nice room, and the good breakfast. Our assurance to you is this: Staying with us again will give you a great experience. We look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Hotel
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Dear Richard,Thank you for taking the time to share your feedback. We're thrilled to hear that you found our hotel clean during your stay. Your satisfaction is important to us, and we look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Manager

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was convenient
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 2, 2024
Dear Lionel,Thank you for your excellent rating! We're thrilled to hear that everything was convenient during your stay. Your satisfaction is important to us, and we're delighted that you had a great experience. If there's anything specific you appreciated or if you have any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back for another fantastic stay whenever your travels bring you back to our area.Sincerely,Hotel Manager

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 30, 2024
Dear Richard,Thank you for your excellent review and 5-star rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!Sincerely,Hotel Manager

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a weeding in Brooksville. The distance was a little daunting, but the staff was professional and polite and the room was clean. Thank you.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 28, 2024
Dear William,Thank you for choosing our hotel for your stay during the wedding in Brooksville. We're delighted to hear that you found our staff professional and polite, and that you appreciated the cleanliness of your room. Your feedback is valuable to us, and we're glad we could contribute to a positive experience despite the distance. If there's anything else we can do to enhance your future stays, please let us know. We look forward to welcoming you back!Best Regards,Hotel Manager

2/10 Terrible

Sarah

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty, smelled and was roach infested
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 28, 2024
Dear Sarah,We're sorry to hear that your experience with us did not meet your expectations. Your feedback is important to us, and we would like to understand more about your concerns to address them effectively. If you could provide us with specific details or areas where we fell short during your stay, we would greatly appreciate it. Your satisfaction is our priority, and we hope to have the opportunity to improve and make it right for you in the future.Best Regards,Hotel Manager

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing nice staff and very clean room I’m going to continue my stay here
Stayed 1 night in Mar 2024
Response from Dear Guest, Thank you for sharing your positive on Mar 28, 2024
Dear Heather,Thank you for your fantastic 5 out of 5 rating on Expedia! We're thrilled to hear that you had an absolutely amazing experience with our nice staff and clean rooms. It's wonderful to know that you plan to continue your stay with us. If there's anything specific you loved about your stay or any feedback you'd like to share, please feel free to let us know. We appreciate your positive review and look forward to continuing to provide you with excellent service.Best Regards,Hotel Manager

10/10 Excellent

Vincent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 28, 2024
Dear Vincent,Thank you for your excellent rating of 5 out of 5 on Expedia! We're delighted to hear that you had a fantastic experience during your stay with us. If there's anything specific you loved about your stay or any feedback you'd like to share, please feel free to let us know. We appreciate your positive feedback and hope to welcome you back for another outstanding stay in the future.Best Regards,Hotel Manager

4/10 Poor

Cajetta

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Room barely be clean, microwave or refrigerator got food in them smh
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 28, 2024
Dear Cajetta,We apologize for the cleanliness issues you encountered during your stay. Your feedback is important to us, and we will address this matter with our housekeeping team to ensure a higher standard of cleanliness for our guests. If there's anything else you'd like to share or if there are any other areas where we can improve, please let us know. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Hotel Manager

2/10 Terrible

SUSAN

Traveled with family
Liked: Staff & service
Disliked: Amenities
Toilet clogged. No parking-- had to park in restaurant area overnight! 1 very skinny blanket per bed--only sheets, no comforter as one would expect for hotel. Did not refresh coffee or clean rooms during stay. No kleenex in room. Left early due to toilet clogged!
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear Susan,We apologize for the issues you experienced during your stay with us. It's unfortunate that you encountered a clogged toilet, parking difficulties, inadequate bedding, and a lack of room amenities. Your feedback about the coffee and room cleanliness is noted, and we will address these areas to ensure a better experience for our guests. We apologize for any inconvenience caused and appreciate your understanding. If there's anything else you'd like to share or if you have any further comments, please feel free to reach out to us. We hope to have the opportunity to make it right for you in the future.Sincerely,Hotel Manager

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
It was the cheapest hotel in the area. I asked for a non smoking room but, when I went into my room, it smelled a little like someone had been smoking in there. I asked the cleaning crew the next morning if I was in a smoking room and they said no, that they were all upstairs. I was hanging out outside of my room and I looked down on the ground in the yard in front and there was cigarette buds everywhere including near the picnic table. I had later checked out and I was waiting in the front for the rain to pass because I was riding my bike to Clermont from there and I noticed a lot of cigarette buds and a cigar bud right at the front entrance. Besides the smoking, when I first went into the room, I saw a small baby roach on the tub edge and killed it. Then I left to the store and came back and found a German Cockroach near the TV. I reported the roaches and they put in a workorder in right away to take care of it. The two little roaches weren't the problem. Almost every hotel has roaches and even the fancy ones do. If they cleaned up the cigarette buds, it would be a nice hotel. Maybe put some butt depots upstairs and hope the people put their cigarette buds in there instead of flicking them into the yard. Here's what happens when they flick a cigarette that is still lit downstairs into the yard. The smoke can travel into the rooms downstairs and that's probably what happened with my room making it smell a little like someone smoked in it.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear David,Thank you for sharing your feedback about your recent stay with us. We apologize for the issues you encountered during your stay, including the smoking smell in your room, cleanliness concerns, and the presence of roaches. Your feedback is important to us, and we will address these issues to improve our guests' experiences. We appreciate your suggestion about cleaning up cigarette buds and will work on implementing measures to maintain a cleaner environment. We hope to have the opportunity to welcome you back in the future and provide a better experience.Sincerely,Hotel Manager

2/10 Terrible

REbeccca

Business traveler
Disliked: Staff & service, amenities
The room had a used QTip on the floor and hair everywhere
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 20, 2024
Dear Rebecca,Thank you for bringing this matter to our attention. We sincerely apologize for the cleanliness issues you experienced during your stay. This is not the standard we strive for, and we appreciate your feedback. We will address this with our housekeeping team to ensure it doesn't happen again. We hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely, Hotel Manager

8/10 Good

Kenneth Yogi

Liked: Cleanliness, staff & service, property conditions & facilities
Your normal Interstate motel.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 19, 2024
Dear Kenneth,Thank you for taking the time to leave us a review. We appreciate the feedback and are glad to hear that you had a satisfactory experience at our hotel. We are always looking for ways to improve, and we hope to have the opportunity to provide you with an even better stay in the future.Sincerely, Hotel Manager

6/10 Okay

Michael

Disliked: Property conditions & facilities
Bugs in light fixtures Bathroom light needed a bulb Dirty sink area Exhaust fan in bathroom didn’t work Light in bathroom needed a bulb
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 19, 2024
Dear Michael,We appreciate your feedback and apologize for the inconvenience you encountered during your stay. We take these matters seriously and will address them promptly to ensure a more pleasant experience for future guests. Thank you for bringing these issues to our attention, and we hope to have the chance to make it up to you in the future.Sincerely, Hotel Manager

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Right location for my needs. Very loud till late hours Friday night. Staff were friendly
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 19, 2024
Dear James,Thank you for taking the time to share your feedback. We are glad to hear that our location was convenient for your needs and that you found our staff to be friendly. We apologize for any inconvenience caused by noise during your stay and will look into it. We appreciate your review and hope to welcome you back soon.Sincerely, Hotel Manager

2/10 Terrible

Rachel, Miami

Stayed 3 nights in Mar 2024
Response from Hotel Manager. on Apr 8, 2024
Dear Rachel,Thank you for the review. Our apologies for the dissatisfaction.We shall definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager.

10/10 Excellent

Joanna, Amory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 18, 2024
Dear Joanna,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

4/10 Poor

Michael

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel room was dirty and bugs on the floor
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 14, 2024
Dear Michael,We're sorry to hear about your disappointing experience during your recent stay. This is certainly not the level of cleanliness we strive to provide. We take your feedback seriously and will address the issue with our housekeeping team to ensure it does not happen again. We apologize for any inconvenience caused and hope to have the opportunity to make it up to you in the future.Sincerely, Hotel Manager

4/10 Poor

James

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 14, 2024
Dear James,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We value your input and would appreciate any specific details you can provide about your stay so we can address any areas that need improvement. We hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

8/10 Good

Jane, Brookline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Economical, in convenient location off highway. Near services. Comfortable beds. Limited blankets. Tough to park because large trucks and busses taking up too much space. Otherwise fine. Quick check in. Good breakfast although breakfast room is small and on a weekend in high season was packed with traveling students.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 13, 2024
Dear Guest,Thank you for taking the time to share your feedback. We're pleased to hear that you found our hotel to be economical, conveniently located, and comfortable. We apologize for any inconvenience caused by the limited blankets and parking issues due to large vehicles. Your comments will be shared with our team for further improvements. We're glad you enjoyed our quick check-in process and breakfast offerings, although we regret the crowded breakfast room during peak times. We appreciate your understanding and hope to welcome you back for another pleasant stay soon.Sincerely,Hotel Manager

6/10 Okay

Sharon

Traveled with group
Liked: Staff & service
Disliked: Amenities
The tv didn’t work well. Picture and sound cut out on many channels. Microwave carousel didnt move. Stuck in one place. Dresser drawers totally stuck, couldn't use at all. Vinyl plank floors need MOPPING, not just sweeping. 5 minutes walking barefoot, my feet were black. On the good side, quiet, good blackout curtains, good bed, nice staff. I'd stay again but please, basic maintenance, make sure stuff WORKS.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 11, 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your positive remarks about the quiet atmosphere, blackout curtains, comfortable bed, and our staff. However, we sincerely apologize for the issues you encountered with the TV, microwave, dresser drawers, and cleanliness. Your comments are invaluable, and we will address these issues promptly to ensure a better experience for our guests. We hope you give us another chance in the future, and we'll strive to provide you with a thoroughly enjoyable stay.Sincerely,Hotel Manager

8/10 Good

Mary Kay

Traveled with family
Liked: Staff & service
The staff was awesome. The property needs updating, very old looking. My room had a direct view of the stairwell, so I couldn't open my curtains or every other guest could look in as they came up the stairs. At night, the bright stairwell lights completely lit up my room, even with the curtains completely closed. They need to invest in some new pillows, they were terrible.
Stayed 6 nights in Mar 2024
Response from Hotel Manager on Mar 11, 2024
Dear Guest,Thank you for taking the time to share your experience with us. We're delighted to hear that our staff made a positive impression on you. However, we apologize for the inconvenience you faced with the room's layout and lighting. Your feedback is valuable, and we will certainly consider it for future improvements. Additionally, we appreciate your suggestion about the pillows, and we will look into enhancing our bedding options. We hope to have the opportunity to welcome you back and provide an even better stay.Sincerely,Hotel Manager

4/10 Poor

Keith

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not a company owned property, just the name licensed to someone. Old rundown property, room was barely adequate. Bathroom was falling apart and the cigarette smell from downstairs reeked in our nonsmoking room. Definitely would not recommend. But the place was full because it is the only motel at that exit.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 11, 2024
Dear Guest,We appreciate your feedback regarding your recent stay. We apologize for any inconvenience you faced and appreciate you bringing these issues to our attention. Rest assured, we take your comments seriously and will address them with the appropriate parties. We are committed to providing a better experience for our guests and will work to improve the conditions you mentioned. Thank you for your understanding.Sincerely,Hotel Manager

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, staff & service
There was a lot of shopping carts from local businesses left around the property but the room was nice and clean
Stayed 4 nights in Mar 2024
Response from Hotel Manager on Mar 9, 2024
Dear Guest,Thank you for your feedback. We're pleased to hear that you found the room nice and clean. However, we apologize for the inconvenience caused by the presence of shopping carts around the property. We will address this issue promptly to ensure a more pleasant environment for our guests.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Sincerely,Hotel Manager

10/10 Excellent

Sharon

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Good location, quiet at night, basics all good. Floor needs mopping. I walked around barefoot in my room and my feet were black within about 30 minutes. Sweeping alone is not enough.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 9, 2024
Dear Guest,Thank you for your valuable feedback. We're glad to hear that you found our location good and that your stay was quiet at night. However, we apologize for the cleanliness issue with the floor. Your concerns are noted, and we will address them promptly to ensure a more pleasant experience for our guests.We appreciate your understanding, and we hope to have the opportunity to welcome you back for an improved stay.Sincerely,Hotel Manager

10/10 Excellent

Quintin, Wallaceburg

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 8, 2024
Dear Guest,Thank you for choosing our hotel and sharing your positive experience with us! We're delighted to hear that you enjoyed the breakfast during your stay. Your satisfaction is our priority, and we hope to provide you with another excellent experience on your next visit.Sincerely,Hotel Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 9, 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and helpful. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.We look forward to welcoming you back for another enjoyable stay. If there's anything specific you loved about your visit or any suggestions for improvement, feel free to share.Sincerely,Hotel Manager

10/10 Excellent

Brenda

Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear Brenda,Thank you for taking the time to leave a positive review of your stay with us on Expedia. We are delighted to hear that you had a great experience during your time at our hotel. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future. If there's anything specific you loved about your stay or if you have any further comments, please feel free to share with us.Sincerely,Hotel Manager

6/10 Okay

Alexis

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 5, 2024
Dear Guest,Thank you for taking the time to share your feedback. We're glad to hear that your stay was satisfactory overall. Your comments help us identify areas for improvement, and we appreciate your input. If there are specific aspects you feel we can enhance, please feel free to share more details. We value your perspective and hope to have the opportunity to serve you better in the future.Sincerely,Hotel Manager

4/10 Poor

Louise

Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 22, 2024
Dear Louise,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. If there are specific issues or areas where we can improve, please let us know. We value your input and are committed to providing a better experience for our guests. We hope to have the opportunity to welcome you back in the future and make it right.Sincerely,Hotel Manager

8/10 Good

James

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 5, 2024
Dear Guest,We appreciate your feedback and are pleased to hear that you had an overall positive experience during your stay. Your satisfaction is important to us, and we strive to provide a comfortable and enjoyable environment for our guests. If there are specific areas where we can further improve, please let us know. We value your input and look forward to welcoming you back for another pleasant stay.Sincerely,Hotel Manager

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy and dirty. You get what you pay for I guess.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Mar 1, 2024
Dear Casey,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. Your comments are important, and we take them seriously. We will address the noise and cleanliness issues to ensure a better experience for future guests. If there's anything specific you'd like to share or if there are ways we can improve, please feel free to let us know. We appreciate your input.Sincerely,Hotel Manager

6/10 Okay

Wanda

Liked: Staff & service
Well the room i stood in. It was nice and clean. The limited breakfast in the morning 6am to 9am is to early . A good breakfast time would be nice 7am to 11am or 7am to 10am Like the hour diner have it. The water fall sometime was off And at time on. It should be turn on all the time . I wanted to take picture with the water fall and was off. Also the parking was bad during the night time. So if you go out and get back to the hotel late you won't find parking, Beside that it was a good staying.
Stayed 4 nights in Feb 2024
Response from Hotel Manager on Mar 1, 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your positive comments about the cleanliness of the room. Your suggestions regarding breakfast hours, the waterfall, and parking are valuable, and we'll certainly take them into consideration for improvement. We aim to enhance our guests' experience, and your input helps us achieve that goal. If you have any additional comments or if there's anything else you'd like to share, please feel free to let us know. We hope to welcome you back for an even more enjoyable stay in the future.Sincerely,Hotel Manager

8/10 Good

Richard

Stayed 1 night in Feb 2024
Response from Hotel Manager on Mar 21, 2024
Dear Richard, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 5-star review on your next stay. Sincerely, Hotel Manager

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service
It was a great overnight stay. We were on the 2nd floor and I did notice the floor was soft in several places. The air conditioner was a little noisy also. But service and breakfast was great!
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 26, 2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay. We appreciate your kind words about our service and breakfast.We also want to apologize for any inconvenience caused by the issues you mentioned, such as the soft floor and noisy air conditioner. Your feedback is invaluable, and we will address these concerns promptly to enhance the overall guest experience.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Sincerely,Hotel Manager

6/10 Okay

Fabricio

Stayed 3 nights in Feb 2024
Response from Hotel Manager on Mar 21, 2024
Dear Fabricio,Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of your expectations. We appreciate your honesty and would love to learn more about how we can improve. Please feel free to reach out to our team directly so that we can address your concerns. We hope to have the opportunity to make it right on your next visit.Sincerely, Hotel Manager

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 26, 2024
Dear Michael,Thank you for taking the time to provide feedback about your recent stay. We are sorry to learn that your experience did not meet your expectations. Your satisfaction is important to us, and we would like to understand more about the specific issues you encountered. If you could kindly share more details or contact our front desk directly, we will do our best to address any concerns and improve our services.Sincerely,Hotel Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk lady ok rooms
Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 23, 2024
Dear Michael,Thank you for your feedback! We're glad to hear that you found our front desk staff to be nice. We're sorry to hear that the rooms were just okay for you. We appreciate your input and will use it to improve our accommodations. We hope to have the opportunity to welcome you back for a better experience in the future!Sincerely, Hotel Manager

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
It’s very easy and very simple
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 23, 2024
Dear Joel,Thank you for your positive rating! We're glad to hear that you found your experience with us to be easy and simple. Providing a seamless and hassle-free experience for our guests is important to us. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Jose

Stayed 1 night in Feb 2024
Response from Hotel Manager on Mar 19, 2024
Dear Jose,Thank you for your fantastic review and for choosing our hotel! We're thrilled to hear that you had a perfect 5 out of 5 experience with us. Our team works hard to ensure every guest has a memorable stay. We look forward to welcoming you back soon!Sincerely, Hotel Manager