Vending machine

Reviews of Motel 6 Spring Hill, FL - Weeki Wachee

2 out of 5
Motel 6 Spring Hill, FL - Weeki Wachee
6172 Commercial Way, Spring Hill, FL

Reviews

6.6
Rating 10 - Excellent. 280 out of 1009 reviews" "
Rating 8 - Good. 222 out of 1009 reviews" "
Rating 6 - Okay. 178 out of 1009 reviews" "
Rating 4 - Poor. 126 out of 1009 reviews" "
Rating 2 - Terrible. 203 out of 1009 reviews" "

6.2/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

lauren

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

yuniesky

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

sandra

Disliked: Cleanliness, property conditions & facilities
Bugs came out of the faucet. Sign in lobby was first time notified the hotel has no hot water. The floor was filthy and sticky. I put on socks and they turned black from walking. Hotel was in disrepair. Tub wouldn’t drain. The sheets had a sweat smell to them. The hotel was gross.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Sandra,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 Poor

Sally

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bedding and towels were fine. No frills. Bar soap and nothing more. Floors turned our feet black from dirt. I knew it was a budget hotel but I was less than impressed.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Sally,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water, did no tell us until we arrived and it was too late to move, pool out of operation also and again we were not informed. Ice maker was not working. Overflowing trash cans, cigarette butts all over. A complete disgrace of a hotel!!
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 19, 2024
Hi Andrew, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Natalie #Team6

2/10 Terrible

Kathy

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't have hot water for 4 days. They acted like it was nothing. We were told we would get $50 knocked off our bill. Haven't heard or heard anything about it.
Stayed 4 nights in Feb 2024
Response from Management on Feb 28, 2024
Hello Kathy, Due to the inconveniences during your stay recently a resolution was offered and accepted by Mr. Vaughan to receive a Guest Certificate per a conversation with MOD Faith. That has been mailed out. Thank you for your recent stay with us.

6/10 Okay

Leon

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was the okayist motel/hotel I’ve stayed in over the past 30 years. No amenities, pool and hot tub were closed. Hot water heater exploded after out first night and we had to change rooms to a much less comfortable room and harder beds. The staff was nice and helpful but obviously very aware with what they were dealing with. This motel used to be a resort hotel with live music and shows plus a lounge with food and a bar. Motel 6 has let that all go by the waste side and it’s side
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 5, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Anthony

Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Business traveler
Liked: Staff & service, property conditions & facilities
Great place to stay
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi Paul,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Rheana

Stayed 2 nights in Feb 2024

2/10 Terrible

Leah

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Management on Feb 8, 2024
Hello Leah,We're sorry we could not accommodate your recent stay due to all parties not having the proper ID at check in as required.

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gross dirty hair in the sink .sink waters runs all night dirty floor and beds tv barley worked towels are hard and smelly in safe parking in the back lots of homeless people in the back hanging near the wooded area.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 13, 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

Claude

Disliked: Cleanliness, staff & service, property conditions & facilities
The blanket smelled like they were not washed and the AC would stop working at weird times
Response from Nancy Y. on Feb 13, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 Poor

Gary

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have learned that in Florida staying in any Motel vs Hotel to expect to stay with subsidized guest that are living there not vacationing. People doing major repairs on their vehicles in the parking lots. People just hanging around all day. The big give away is always trash cans overfilling with pizza boxes. Plus they allow pets, so you have the cat ladies, and your room is full of cat dander.
Stayed 3 nights in Jan 2024
Response from Nancy Y. on Feb 13, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Joshua

Liked: Staff & service
Sandra at the front desk was amazing. She was attentive, compassionate, and fun to talk with during checkin. Thank you, Sandra, for making my day (although it was 10p!) Sending positive vibes from Rm 222 on 1/26.
Stayed 3 nights in Jan 2024
Response from Therese White on Jan 30, 2024
Hello Joshua, Thank you for your recent stay with us. So glad to hear Sandra gave amazing customer service. Please take the time to provide a google review and mention Sandra so our corporate office can see her dedication. Motel 6 Spring Hill.

6/10 Okay

Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I don't know if the party above or beside us was on a tear, but they woke me up at 3:30 they were so loud! And bare bones! Holy cow! No hairdryer, no fridge, no nothing!
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Kim,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Corinn

Stayed 2 nights in Jan 2024

10/10 Excellent

Alvin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the second time I’ve stayed here and both times I’ve had a good expierence:) it’s clean and quiet the only problem was that our sink didn’t have running water.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi Alvin,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Alexandru

Traveled with family
Disliked: Cleanliness, staff & service, amenities
We live a day early from the property because they have a lot of cockroach in the room and they not refund the money from last night.
Stayed 3 nights in Jan 2024
Response from Nancy Y. on Jan 23, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Kristina

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Vedrana

Stayed 3 nights in Dec 2023

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service
Ive stayed here several times, always clean. Responsive when I've asked for more pillows. This ti.e around there was no breakfast options but there has been in the past. Only coffee, but no cup lids, nothing to stir the coffee so left without.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 16, 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

6/10 Okay

Robert

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities
The outside needs major touch ups, when i pulled the blanket off the bed, my son found a long hair on the sheets. There was no microwave or mini fridge.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 16, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Good

Luevina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Jorge

Stayed 1 night in Jan 2024

10/10 Excellent

Donna

Stayed 3 nights in Dec 2023

10/10 Excellent

Luevina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Luevina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
This was my 1st time booking a hotel room. All staff was super nice.
Stayed 3 nights in Dec 2023

2/10 Terrible

Michelle, Homosassa

Stayed 1 night in Dec 2023

10/10 Excellent

Athena

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and clean. Close to what i needed. Safer than other motel 6 and 8 we have stayed. Pet friendly.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi AthenaThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Britt

Liked: Cleanliness, staff & service, property conditions & facilities
Close to stores

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 2, 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

ANTHONY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

frank

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The shower had no grab bars at all. Also the water flowed nicely from the spigot but when the shower diverter was lifted, the flow from the shower head was a trickle. Also I killed a roach in the bathroom. Only amenities were 2 small bars of soap - no shampoo, etc. Television worked fine.
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 2, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Cherie

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

6/10 Okay

Dale

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms not sound proof u hear all the noise from inside the scent of weed everywhere cops always at the motel for some thing or the other
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi Dale,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Harley

Liked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

Jose Luis

Disliked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a disabled person, in a disabled facility, the toilet was too low, beds way too high to get on, no clean towels or linen
Stayed 6 nights in Dec 2023

4/10 Poor

Anthony

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities
The matrass had a sunken whole in it. Bad sleep and back ache. NO BREAKFAST, NOTHING. Coffee was warm, small cups, no covers, NO TEA OR HOT WATER. Lots of homeless staying there. KEY-CARD DEACTIVATED 2 HOURS BEFORE CHECKOUT!! PAIN IN THE AZz, needing to walk back to office to get it reinitialized for room entry!! I won't stay there again until they fix / change their offerings. Not even toast or a muffin, NO BREAKFAST.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi Anthony,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Diana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I went to take a shower and it was run dirty out it have a pile of sand in the water
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi Diana, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Joy

Liked: Cleanliness, staff & service
Disliked: Amenities
We switched from a different hotel to be closer to family, however, will go back to the previous hotel for any future trips. We were awakened each night or early morning by loud talking... our room was right beside the smoking area (neither if us smoke), and people would stand in that area talking. The first night/early morning there was a family loudly arguing, and the second morning were awakened early to hammer drilling in the next room... apparently under renovation. I was disappointed there was no microwave or mini-fridge in the room as had been in our previous hotel. The price was the only thing good, but dont know if that would convince me to try again. The staff were very friendly and very apologetic when we were checking out and told them how noisy it had been... they suggested a room away from that main walkway area.
Stayed 4 nights in Dec 2023
Response from Brand Experience Team on Dec 20, 2023
Hi Joy,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Lisa

Stayed 2 nights in Dec 2023

8/10 Good

Harley

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Linda

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Luevina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Amanda

Traveled with family
Disliked: Cleanliness, property conditions & facilities
When I arrived for check-in there was a sign that the pool was closed after I specifically called and asked them there was also a sign that said water would be turned on and off for plumbing there was also no microwave or coffee pot in room
Stayed 4 nights in Nov 2023
Response from Brand Experience Team on Dec 20, 2023
Hi Amanda,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6