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Reviews of Anchorage Port Stephens

4 out of 5
Anchorage Port Stephens
26 Corlette Point Road, Corlette, NSW

Reviews

9.4

Exceptional

Rating 10 - Excellent. 700 out of 1000 reviews" "
Rating 8 - Good. 234 out of 1000 reviews" "
Rating 6 - Okay. 44 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 6 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberley

Traveled with partner
Liked: Amenities
What an exceptional property! Absolutely beautiful. The loft was so gorgeous. The welcome drink and great buffet breakfast helped make it special. The view of the marina was breath taking.
Stayed 1 night in Apr 2024

10/10 Excellent

Zoe

Traveled with group
Liked: Amenities
Loved every minute of our stay - we didn’t want to leave. The staff were absolutely amazing and the decor was stunning!
Stayed 2 nights in Apr 2024

6/10 Okay

Kassandra

Stayed 5 nights in Apr 2024
Response from Katrina on Apr 11, 2024
Dear Kassandra,Thank you for taking the time to share your feedback with us. We appreciate your input, as it helps us understand areas where we can improve and continue to provide the best possible experience for our guests.If there are any specific aspects of your stay that you'd like to discuss further or if there's anything we can do to address any concerns you may have had, please don't hesitate to reach out to us directly. We value your feedback and are committed to ensuring that all our guests have a positive experience with us.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Katrina P. The Anchorage Team

10/10 Excellent

Clinton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to stay with excellent facilities and great attention to service.
Stayed 3 nights in Mar 2024
Response from Nadine - Reservations on Mar 12, 2024
Hi Clinton. Thank you for taking the time to complete the review. So pleased that you had the opportunity to enjoy the Anchorage Port Stephens. We look forward to seeing you again in the near future.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely elegant place! All the staff were super friendly, the dining was first rate and they were careful of our allergies. We highly recommend this place!
Stayed 1 night in Feb 2024
Response from Katrina on Feb 23, 2024
Dear Sherry, Thank you for your glowing review! We're thrilled to hear that you found our establishment to be lovely and elegant. Ensuring our guests feel welcomed and cared for is a top priority for us, so we're delighted that you found all our staff to be super friendly. It's great to know that you enjoyed our dining experience and that we were able to accommodate your allergies with care. Your recommendation means a lot to us, and we're grateful for your kind words. If there's anything else we can do to make your future visits just as enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon for another wonderful experience!Warm Regards,The Anchorage Team

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Katrina on Feb 23, 2024
Dear John, Thank you for your feedback and for choosing to stay with us. We're glad to hear that your experience was positive overall. If there are any areas where you believe we could improve and earn that extra star in the future, please feel free to share your suggestions with us. Your input is valuable as we strive to enhance our services and provide the best possible experience for all our guests. We hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,The Anchorage Team

10/10 Excellent

Mitch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Katrina on Feb 23, 2024
Dear Mitch, Thank you for your feedback and for choosing to stay with us. We're glad to hear that your experience was positive overall. If there are any areas where you believe we could improve, please feel free to share your suggestions with us. Your input is valuable as we strive to enhance our services and provide the best possible experience for all our guests. We hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,The Anchorage Team

10/10 Excellent

sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a fabulous location. Excellent accommodation, pool area and restaurant
Stayed 3 nights in Dec 2023
Response from Katrina on Feb 23, 2024
Dear Sue, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay at our beautiful property and that our location met your expectations. It's fantastic to know that you found our accommodation, pool area, and restaurant to be excellent. We strive to provide top-notch facilities and services to all our guests, and we're thrilled that you had a positive experience. Your kind words are truly appreciated, and we hope to welcome you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,The Anchorage Team

8/10 Good

Jared

Stayed 3 nights in Dec 2023
Response from Katrina on Feb 23, 2024
Dear Jared, Thank you for your feedback and for choosing to stay with us. We're glad to hear that your experience was positive overall. If there are any areas where you believe we could improve and earn that extra star in the future, please feel free to share your suggestions with us. Your input is valuable as we strive to enhance our services and provide the best possible experience for all our guests. We hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,The Anchorage Team

10/10 Excellent

John

Stayed 2 nights in Nov 2023

4/10 Poor

katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful but not what I expected
Have always wanted to stay here and was slightly disappointed. My room choice didn’t have the view I was expecting the bed didn’t look out to view. The tv channels didn't work. The hot food for breakfast was very dry. The dinner was not pleasant. Entree’s were good but main was dry again. The pool area is lovely but there was no drink service slightly uncomfortable with diners looking straight at you. The 2nd breakfast was disturbed by workman drilling as they did repairs at 8.45 in the morning right next to veranda. Lovely chocolates were given for my birthday and a welcome drink which was a lovely surprise but everything else fell short. Very noisy slamming doors in hallways early in morning so not much sleep was had. Also had trouble getting the aircon right was so cold and noisy we had trouble adjusting it. Overall the hotel is beautiful pick your room wisely I had asked for high floor to get best view and was talked into getting lower floor so as to not have to climb stairs. I would have preferred to do the stairs to have a view as that was why I came to this hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing venue with beautiful views over Port Stephens. The dinner at night was excellent; the property is maintained extremely well. The bed was very comfortable and the room was large. The only issue was the air conditioner fan was a little noisy.
Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Stayed 2 nights in Oct 2023
Response from Dave Musgrave - Reservations Coordinator on Nov 14, 2023
Good Afternoon Maria,Thank you once again for choosing The Anchorage Port Stephens.We greatly appreciate your taking the time to write us a review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Anchorage Port Stephens

10/10 Excellent

Bronwyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply stunning property - every aspect of my stay was next level. The little touches make all the difference in taking a holiday from a great one to and absolutely wonderful one and the Anchorage, Port Stephens was exactly that!!
Stayed 2 nights in Oct 2023
Response from Dave Musgrave - Reservations Coordinator on Oct 20, 2023
Good Morning Bronwyn,Thank you once again for choosing The Anchorage Port Stephens.We greatly appreciate your taking the time to write us a review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Anchorage Port Stephens

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Hamptons style resort
As always the relaxing atmosphere and attentive staff helped to make our short stay memorable. It is a quiet Hamptons style waterfront resort with picturesque sunsets over the marina from the bar. Thanks once again particularly to Ali and Angela. The Gallery restaurant meals are fabulous as are champagne breakfasts. We love the adults pool, with recently extended deck. Lots of small touches add to the stay like icy watermelon offered poolside by waiters. The addition of a gelato bar and shop will be great when we next visit. Highly recommend for a relaxing getaway.
Stayed 1 night in Oct 2023
Response from Maletina on Oct 17, 2023
Hi Margaret, Thank you for staying with us and leaving such a great review and feedback! We are delighted to hear the finer details of your experience here with us. We have also passed on to Angela and Ali your wonderful feedback. We do hope to see you again and to enjoy yet another wonderful stay. Kind regards, The Anchorage Port Stephens Hotel and Spa Team

10/10 Excellent

BARRY

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant place to stay. Staff were amazing, I would recommend it to anyone.
Stayed 3 nights in Oct 2023
Response from Dave Musgrave - Reservations Coordinator on Oct 9, 2023
Good Morning Barry,Thank you once again for choosing The Anchorage Port Stephens.We greatly appreciate your review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Anchorage Port Stephens

10/10 Excellent

Pauric

Traveled with partner
Liked: Cleanliness, amenities
Excellent
Stayed 2 nights in Oct 2023
Response from Dave Musgrave - Reservations Coordinator on Oct 9, 2023
Good Morning Pauric,Thank you once again for choosing The Anchorage Port Stephens.We greatly appreciate your review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Anchorage Port Stephens

10/10 Excellent

Kerrena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Dave Musgrave - Reservations Coordinator on Oct 9, 2023
Good Morning Kerrena,Thank you once again for choosing The Anchorage Port Stephens.We greatly appreciate your review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Anchorage Port Stephens

10/10 Excellent

Yoshiki

Traveled with family and small children
Liked: Staff & service, amenities
Beautiful accommodation in Nelsonbay. Lots of things to see and do with a short drive. Pool was available. We were lucky to see some dolphins in the bay in front of the place.
Stayed 4 nights in Sep 2023
Response from Katrina on Sep 23, 2023
Dear Yoshiki,Good day!Thank you for staying with us and for taking the time to share your recent experience during your stay. We are so delighted to hear that you have had a wonderful time at the Anchorage Resort and Spa Port Stephens. We look forward to welcoming you back again on your next visit. Kind regards, The Anchorage Team

6/10 Okay

Natalie

Stayed 1 night in Sep 2023
Response from Maletina on Oct 17, 2023
Hi Natalie, Thank you for staying with us. We do hope you enjoyed your stay. We also hope you stay with us again so that we make sure you experience a 5 out of 5 next time. Kind regards, The Anchorage Port Stephens Hotel and Spa Team

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained and clean Hampton style accommodation in a very quiet and peaceful location. Added bonus Dolphins turning up as you watch the sunset. Breakfast choices were endless even with me being a coeliac I had my separate toaster and GF cereal and cakes. I very enjoyable couple of days away for my birthday.
Stayed 2 nights in Sep 2023
Response from Dave Musgrave - Reservations Coordinator on Sep 15, 2023
Good Morning Kim,Thank you once again for choosing The Anchorage Port Stephens.We greatly appreciate your review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Anchorage Port Stephens

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable & relaxing place. Paradise
Stayed 1 night in Jul 2023
Response from Dave Musgrave - Reservations Coordinator on Jul 31, 2023
Good Morning Kathy,Thank you once again for choosing The Anchorage Port Stephens.We greatly appreciate your review and are delighted to hear that you had a fantastic stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel Management

10/10 Excellent

Rodney

Stayed 1 night in Jun 2023
Response from Katrina on Jul 13, 2023
Dear Rodney,Good day!Thank you for taking the time to review your most recent stay at our hotel. We are delighted to see that you enjoyed your time with us and are already looking forward to welcoming you back for another stay soon. Kind regards, Katrina PantaleonFront Office Duty Manager

10/10 Excellent

Charmaine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite stay
Exquisite three nights stay in luxury accommodation. My friend had a severe mushroom allergy and the staff bent over backwards to accommodate her.
Stayed 3 nights in Jul 2023
Response from Dave Musgrave - Reservations Coordinator on Jul 19, 2023
Good Morning Charmaine,Thank you once again for choosing The Anchorage Port Stephens.We greatly appreciate your review and are delighted to hear that you had a fantastic stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel Management

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Dave Musgrave - Reservations Coordinator on Jul 10, 2023
Good Morning Stuart,Thank you once again for choosing The Anchorage Port Stephens.We greatly appreciate your review and are delighted to hear that you had a fantastic stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel Management

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
how quiet it was this time of year, which was what we wanted for the weekend, very enjoyable great place to stay.
Stayed 1 night in Jul 2023
Response from Dave Musgrave - Reservations Coordinator on Jul 5, 2023
Good Morning Jason,Thank you once again for choosing The Anchorage Port Stephens.We greatly appreciate your review and are delighted to hear that you had a fantastic stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel Management

10/10 Excellent

Jiayi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommend
Our family thoroughly enjoys Anchorage. We have had the pleasure of visiting multiple times and each visit has left us feeling as if we were right at home. The exceptional service received from the staff creates a warm and inviting atmosphere. Beyond the impeccable service, the unbeatable view adds a touch of elegance to our stay. The receptionist, in particular, stands out for their friendliness and even offers a refreshing beverage while waiting for check-in. Without a doubt, we will be returning to Anchorage in the future.
Stayed 1 night in Jun 2023
Response from Katrina on Jul 13, 2023
Dear Jiayi, Good day!Thank you for taking the time to review your most recent stay at our hotel. We are delighted to see that you enjoyed your time with us. We also appreciate your feedback towards our staffs and the service being provided. We look forward to welcoming you back for another stay soon. Kind regards, Katrina PantaleonFront Office Duty Manager

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Worlds best kept location
Stayed 5 nights in Jun 2023
Response from Dave Musgrave - Reservations Coordinator on Jun 13, 2023
Good Afternoon Andrew,Thank you once again for choosing The Anchorage Port Stephens.We greatly appreciate your review and are delighted to hear that you had a fantastic stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel Management

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful and friendly. We had the breakfast buffet in the morning which was great, coffee was very nice. Our room was very clean and tidy, great view of the ocean and comfortable bed. Will definitely stay again.
Stayed 1 night in Jun 2023
Response from Dave Musgrave - Reservations Coordinator on Jun 5, 2023
Good Afternoon Jessica,Thank you once again for choosing the The Anchorage Port Stephens.We greatly appreciate your review and are delighted to hear that you had a fantastic stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel Management

10/10 Excellent

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay! Great location and fantastic buffet breakfast. Will definitely come back.
Stayed 2 nights in Jun 2023
Response from Dave Musgrave - Reservations Coordinator on Jun 5, 2023
Good Afternoon Kerry,Thank you once again for choosing the The Anchorage Port Stephens.We greatly appreciate your review and are delighted to hear that you had a fantastic stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel Management

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023
Response from Dave Musgrave - Reservations Coordinator on Jun 5, 2023
Good Tony,Thank you once again for choosing the The Anchorage Port Stephens.We greatly appreciate your review and are delighted to hear that you had a fantastic stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel Management

10/10 Excellent

MR GLENN R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wife’s birthday getaway
Very welcoming staff, excellent choice for the buffet breakfast, lovely view from the the room over the marina for sunset and sunrise. Spacious room with great amenities and comfort.
Stayed 1 night in May 2023
Response from Katrina on May 13, 2023
Dear Glenn, Thank you for taking the time to review your most recent stay at our hotel. We are delighted to see that you enjoyed your time with us and are already looking forward to welcoming you back for another stay soon.Kind regards, The Anchorage team.

8/10 Good

Nick

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Dave Musgrave - Reservations Coordinator on Jun 5, 2023
Good Afternoon Nick,Thank you once again for choosing the The Anchorage Port Stephens.We greatly appreciate your review and are delighted to hear that you had a fantastic stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel Management

10/10 Excellent

Paul

Stayed 3 nights in Apr 2023
Response from Katrina on Apr 27, 2023
Dear Paul, Good day!Thank you for taking the time to share your experience at Anchorage Port Stephens. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you again on your next stay at the Anchorage Port Stephens. Kind regards,The Anchorage Team

10/10 Excellent

etienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Katrina on May 3, 2023
Hi Etienne,Thank you for your time in sharing your feedback about your stay with The Anchorage Port Stephens. We are delighted to know that you have loved your stay with us. We look forward to your next visit. Kind regards, The Anchorage Team

10/10 Excellent

Leonie

Stayed 2 nights in Apr 2023
Response from Dave Musgrave on Apr 30, 2023
Good Morning Ms Williamson, Thank you once again for choosing The Anchorage Port Stephens.We greatly appreciate your review and feedback, and hope to welcome you back to the hotel in the hopefully not-too-distant future!Kind Regards,Dave MusgraveReservations Coordinator

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Katrina on Apr 8, 2023
Hi Vladimir, thanks for choosing to stay with us at Anchorage Port Stephens. We’re so happy that your holiday with us was 5-Stars. We look forward to welcoming you back again soon. Kind Regards, Anchorage Port Stephens team.

10/10 Excellent

Tram

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Guest Services Team. on Feb 14, 2023
Hi Tram, We hope you're well. We're over the moon to learn that your stay with us at Anchorage Port Stephens was 10/10. We can't wait to welcome you back to experience it all over again! Kind Regards, Anchorage Port Stephens team.

8/10 Good

Quoc hi

Stayed 2 nights in Feb 2023
Response from Dave Musgrave - Reservations Coordinator on Mar 8, 2023
Good Afternoon Quoc Hi, Thank you once again for choosing The Anchorage Port Stephens.We appreciate your review and are delighted to have received your feedback and will be sure to share your comments with our General Manager. Thank you once again, and we hope to welcome you back to the hotel in the hopefully not-too-distant future!Kind Regards,Dave MusgraveReservations CoordinatorThe Anchorage Port Stephens

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property in beautiful location
Upon arrival, we were greeted with friendly staff and a drink. The room was clean and comfortable. Plenty of water in the shower and although small, we had everything we needed. Great place to relax and unwind. All staff we encountered were friendly and helpful so we'll definitely be returning.
Stayed 2 nights in Feb 2023
Response from Lax. on Feb 8, 2023
Hi Maria, Thanks for taking the time to provide us with your fabulous review! We're over the moon to read that your stay with us at Anchorage Port Stephens was 10/10. We can't wait to welcome you back to experience it all over again! Kind Regards, Anchorage Port Stephens team.

10/10 Excellent

Shane, Arncliffe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2023
Response from Dave Musgrave - Reservations Coordinator on Mar 8, 2023
Good Afternoon Mr Andrews, Thank you once again for choosing The Anchorage Port Stephens.We greatly appreciate your review and are delighted to have received your feedback and will be sure to share your comments with our General Manager. Thank you once again, and we hope to welcome you back to the hotel in the hopefully not-too-distant future!Kind Regards,Dave MusgraveReservations CoordinatorThe Anchorage Port Stephens

10/10 Excellent

Vicci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with resort-style pool. I loved all the extra touches like the sparking wine on arrival and watermelon at the pool. Staff were super friendly as well.
Stayed 2 nights in Jan 2023
Response from Teagan on Jan 31, 2023
Hi Vicci, thanks for taking the time to provide us with your fabulous review! We're over the moon to read that your stay with us at Anchorage Port Stephens was 10/10 and you loved our personal touches. We can't wait to welcome you back to experience it all over again! Kind Regards, the Anchorage Port Stephens team.

10/10 Excellent

Philip

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great pool area and nice restaurants on the premises. The rooms are quiet and the staff are very helpful. The Rick Stein restaurant was outstanding. Julio's while in a great location overlooking the pool, was just ok.
Stayed 3 nights in Jan 2023
Response from Lax. on Feb 8, 2023
Hi Philip, Thank you for taking the time to provide us with your fabulous review! We are glad to learn you had a wonderful time with us. We look forward to welcoming you back to the Anchorage to experience it all over again! Kind Regards, Anchorage Port Stephens team.

10/10 Excellent

Pin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a family friendly resort, the view is nice and the pool is warm and clean. Only down side is the noise of the air condition inside the room is a bit loud during the night.
Stayed 1 night in Jan 2023
Response from Katrina on Apr 2, 2023
Hi Pin, thank you for taking the time to share your experience at Anchorage Port Stephens. We are delighted to hear that you enjoyed. However, we are sorry to hear that you experienced some noise disturbance from the air condition during your stay.At Anchorage Port Stephens, we take the comfort and privacy of our guests very seriously, and it is concerning to hear that this was not the case for you. We apologize for the inconvenience caused and would like to assure you that this is not the norm for our hotel. We will be taking steps to address the issue and ensure that our guests can enjoy a peaceful stay in the future.Thank you for bringing this to our attention. We hope that you will consider giving us another chance to provide you with the exceptional experience that our hotel is known for. Kind regards, the Anchorage Port Stephens.

10/10 Excellent

leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Dave Musgrave - Reservations Coordinator on Mar 8, 2023
Good Afternoon Mr Hoffenberg, Thank you once again for choosing The Anchorage Port Stephens.We greatly appreciate your review and are delighted to have received your feedback and will be sure to share your comments with our General Manager. Thank you once again, and we hope to welcome you back to the hotel in the hopefully not-too-distant future!Kind Regards,Dave MusgraveReservations CoordinatorThe Anchorage Port Stephens

2/10 Terrible

Blaire

8/10 Good

Maria

Stayed 1 night in Jan 2023
Response from Dave Musgrave - Reservations Coordinator on Jan 8, 2023
Good Morning Ms Leva, Thank you once again for choosing The Anchorage Port Stephens.We greatly appreciate your review and are delighted to have received your feedback and will be sure to share your comments with our General Manager. Thank you once again, and we hope to welcome you back to the hotel in the hopefully not-too-distant future!Kind Regards,Dave MusgraveReservations CoordinatorThe Anchorage Port Stephens

10/10 Excellent

shiromi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is polite, engaging and receptive. Rooms are well maintained and amenities excellent with Molton Brown toiletries that add that extra little something.
Response from Dave Musgrave - Reservations Coordinator on Jan 6, 2023
Good Afternoon Shiromi, Thank you once again for choosing The Anchorage Port Stephens.We greatly appreciate your review and are delighted to have received your feedback and will be sure to share your comments with our General Manager!Thank you once again, and we hope to welcome you back to the hotel in the hopefully not-too-distant future!Kind Regards,Dave MusgraveReservations CoordinatorThe Anchorage Port Stephens

10/10 Excellent

Jacqui

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Relaxing by the pool, great service, lovely weather, beautiful property. Would definitely recommend for a lovely get away.
Response from Dave Musgrave - Reservations Coordinator on Jan 1, 2023
Good Morning Ms Franchi, Thank you once again for choosing The Anchorage Port Stephens.We greatly appreciate your review and are delighted to have received your feedback and will be sure to share your comments with our General Manager. Thank you once again, and we hope to welcome you back to the hotel in the hopefully not-too-distant future!Kind Regards,Dave MusgraveReservations CoordinatorThe Anchorage Port Stephens

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities