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Reviews of Pousada do Marvão - Charming Hotel

4 out of 5
Pousada do Marvão - Charming Hotel
R. 24 de Janeiro, 7, Marvao

Reviews

9.0

Wonderful

Rating 10 - Excellent. 71 out of 129 reviews" "
Rating 8 - Good. 48 out of 129 reviews" "
Rating 6 - Okay. 8 out of 129 reviews" "
Rating 4 - Poor. 2 out of 129 reviews" "
Rating 2 - Terrible. 0 out of 129 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mr K S

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location and staff couldn't have been more helpful. Had some problems finding it as signs to Pousada were poor, and no directions available. Parking is limited at hotel, although there is sufficient within walking distance. Steep slopes and steps to hotel itself, with no vehicle access, so you will need to carry your luggage some distance, although staff were happy to help. Once in the hotel however, the rooms, restaurant and support were excellent. Well worth a visit for the view alone.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Stayed 2 nights in Nov 2023

10/10 Excellent

Steven, FALLBROOK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great hotel located in a beautiful town.
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Traveled with family
Liked: Amenities
Superb location
Stayed 1 night in Oct 2023

10/10 Excellent

Dick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
Staff was warm and welcoming and very helpful. We had an issue with our room the first night and they quickly made it possible to shift rooms. Truly delightful staff who work hard to make guest feel welcome.
Stayed 2 nights in Sep 2023

10/10 Excellent

Simone B C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming Comfortable Delicious breakfast Good Service
Stayed 4 nights in Aug 2023

10/10 Excellent

Pat

Traveled with group
Liked: Cleanliness, staff & service, amenities
Gorgeous property, clean and spacious room, easy walk to the castle with panoramic views, impeccable service. The only issue is the nerve-wracking drive to the hotel on extremely narrow, cobblestone streets and lack of parking. We lucked into one of 2 spaces in front but the other alternative would have been to drop off and park way down the mountain. There should be advance warning and maybe even a better solution! Reception clerk very helpful with suitcases and accommodating!
Stayed 1 night in May 2023

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very professional and friendly. Hotel was very central in the beautiful medieval walled town. The restaurant and common areas had spectacular views. Parking and driving in the town were a bit tricky.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain top oasis
Hotel is situated in a small town hugging the top of a mountain with spectacular views. Small room but hotel has several public areas with views. We couldn’t get into hotel restaurant but the management directed us to nearby alternatives Beware driving into the village through a narrow passage in the town walls and very narrow “roads”The hotel is not well marked so I walked around the village to find it
Stayed 1 night in Oct 2022

10/10 Excellent

marjorie

Liked: Cleanliness, staff & service, room comfort
Unique and delightful experience
Very unique delightful place. Did not fully understand what we had booked but it was great. Not really close to restaurants other than in this walled village. The name of the hotel is not identical to the signs in the village which caused confusion for us. Santa Maria is in the name on the sign posts which is important as it's a tricky village to navigate, especially with a car. Otherwise a great time.
Stayed 1 night in Jun 2022

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

W.T., Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a really nice stay at Pousada do Marvao. The only complaints we had was a) when I dropped my wife off with our luggage at the door while I went to find a parking spot, no one helped her with the luggage. b) at dinner on our first night, the waiter inexplicably took my wife's menu from her before we had ordered, which made things a little more difficult. These were not big deals and really, our overall stay was very nice.
Stayed 2 nights in Feb 2020

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvao is a unique town in eastern Portugal, worth the effort to get here. And the lovely Pousada is the place to stay. Lovely view, helpful/friendly staff, nice rooms.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, super nice people with great service.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Fantastic Pousada
We love Marvao and the pousada is a great place to stay. On this visit we had a splendid room with balcony and amazing views across the border to Spain. The restaurant is recommended, both for breakfast and for dinner. All the staff we spoke with were friendly and welcoming. Parking can be a challenge but that just adds to the fun!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was extremely difficult and not very close. But other than that, the location was great.
Stayed 1 night in Jul 2019

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very picturesque and exceeded expectations. What a great mountain top retreat. Fantastic views of the country side. Tight driving to the top. Don't follow the GPS through the small village at the base, drive around or you may have two less mirrors on your car.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay in this hotel which is in a brilliant location, with wonderful views from the dining room. We received a very warm welcome on arrival. Our room was a bit small and dark ( but that is the nature of this type of property in Portugal), and we were very comfortable. We thoroughly enjoyed our evening meal . The staff were knowledgeable about my gluten free needs, but there was no GF bread available. Breakfast was excellent.
Stayed 1 night in Apr 2019

10/10 Excellent

i/o, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Narrow, one-way, steep, winding cobblestone roads, what's not to love? Been getting used to that but the fellow who checked us in kindly parked our car for us rather than send me back out there. :-) Offered a view upgrade for €20, well spent, should have booked it in the first place. Breakfast room had a great view too, most memorable thing about breaky.
Stayed 1 night in Mar 2019

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to castle ( a must see in Portugal) but either rent a small car (there are 2 parking spaces at this hotel) or park in the lot lower down (where tour buses park) as the streets are very narrow (typical of all the charming old villages and must see sections of many of the towns/cities on The Iberian Peninsula).
Stayed 1 night in Oct 2018
Response from Manager on Dec 6, 2018
Dear Mrs. Brenda, Thank you for taking your valuable time to post a review . We are delighted to read your comments and happy that you had a nice experience with us. Once again we would like to thank you for supporting us and we are looking forward to welcoming you back in the near future. Kind regards, Mário Bonacho

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Manager on Dec 6, 2018
Dear Guest, Thank you for taking your valuable time to post a review . Once again we would like to thank you for supporting us and we are looking forward to welcoming you back in the near future. Kind regards, Mário Bonacho

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t drive up to hotel. Park in lot and carry your bags.
Stayed 1 night in Jun 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvao Pousada
Top rate hotel, staff very helpful and efficient. Marvao and the surrounding area is a great place to visit.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and excellent service
Beautiful views to The Valley from This well conserved and excellent hotel on the top of the mountain. Great breakfast with spectacular views.
Stayed 1 night in Dec 2017
Dear Guest, Thank you very much for visiting us and for posting your review. We are so happy to hear you enjoyed your stay. Glad you had a great time. Kind regards, Mário Bonacho

8/10 Good

Herb, small town Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrive in a small car
Great place, great views, loved the bar tender's sense of humour.
Stayed 1 night in Sep 2017

10/10 Excellent

Ed and Louise, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hôtel with an unbelievable view.
One should experience a pousada at least once in their lifetime. It is the Portuguese equivalent of "Les Relais et Châteaux" elsewhere in Europe. Great room, great restaurant, perfectly situated with breathtaking views. We highly recommend the pousada at Marvao.
Stayed 1 night in Sep 2017

6/10 Okay

Ian

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Very helpful staff, clean rooms with normal running water, great breakfast.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pousada is difficult to find. Specific driving directions would be very helpful. Scenery and historical location extraordinary .

10/10 Excellent

John, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent and very professional.

8/10 Good

Keith

Liked: Cleanliness, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
A night on a Pousada
This Pousada is in a very small village. It is a charming hotel in a charming location, and reasonably priced, but difficult to access. It is fine for the able bodied. Would not recommend it for anyone with mobility issues.

6/10 Okay

Orfelia, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful position and views were breathtaking.
Overall pleasant stay except were charged for canapes that were put on our table when seated but not advised would be charged for. Fee was quite exhorbitant. Had to request the amount be deducted from bill and they did not rather reluctantly.

8/10 Good

Belinda, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Luxury Getaway
Magical place with great views and ideal reception rooms to sit and enjoy ambiance day and evening. Good customer service with comfortable rooms and restaurant. Marvao is unspoiled in spring time with flowers of every description in windows and gardens.

8/10 Good

Matthew, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in wonderful Marvou.
Famous Pousada in equally famous Marvou. Room was large but no desk chair provided. Internet service very poor. Restaurant served a very good dinner. All staff friendly and helpful. Overall the facility is in ok condition but upgrades would make it even better.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location
Perched on top of a hill, with fabulous views from the restaurant, and a short stroll to the castle. Room was quiet and comfortable. Parking could be a bit of a problem although we were reasonably lucky and found a spot nearby, but had to carry bags up a couple of flights of stone steps to reach the Pousada. Not a problem for us, but older couples might find it difficult.

8/10 Good

Jamesy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but no view from bedroom
Although the view from bar & restaurant is superb our bedroom's window opened directly onto the street, so no view from bedroom. Food at dinner was overpriced for what it was but breakfast good.

10/10 Excellent

Bernard, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An exceptional setting
We loved the location in the heart of the village. The staff was helpfull and very nice. The dinig room has a view to die for over the plains. We hope to return one day.

8/10 Good

Bernard, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from the restaurant is fantastic.

8/10 Good

Justin, Lancaster, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
What I like: the view is amazing, the room is decent considering the location of the lodging (in the mountain) and as a Pousada, the staff is friendly and helpful, the breakfast is good (they even made scramble eggs for me since it was a quiet day with few visitors), the common area is cozy and full of character, and the location is great. What I like less, the internet connection can be tricky. Only available in the common area. I will stay there again if I visit Marvao again. Just be careful if you are driving up there - it's literally at the top of the mountain. :) Again, beautiful view at this location.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Great location, but time-worn
With a fabulous location, this pousada is getting time-worn. Our room was large & well-furnished, but the only way to control the temperature was by opening/closing windows. Water dripped through the ceiling at one point & only 30 minutes of free wi-fi were available. The dining room was over-priced at dinner -- but with a magnificant view toward Spain; the breakfast buffet was very good.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marja

Stayed 2 nights in Mar 2024

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um lindo local para ficar no Marvão
Marvão é lindo e não há melhor lugar para ficar como a Pousada. Acho q com o calor q estava não deviam desligar o AC a meio da noite… retira conforto aos clientes…
Stayed 1 night in Oct 2023

10/10 Excellent

Marie Claire

Stayed 1 night in Oct 2023