Ratings based on 97 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

lost and found

Posted Jul 21, 2014
Location: Nothing nearby. Even Starbucks was closed. The service station had cold food that we heated in the hotel.
It took us quite a while and two phone calls to find this hotel. It is hidden behind a service station on a confusing roundabout off the Motorway far from Bristol.
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice Small hotel

Posted Jul 20, 2014
We have famili room, good size. But very noisy floors
5 out of 5
Recommended
for Everyone
by A verified traveler from basingstoke

Nice comfortable hotel

Posted Jul 15, 2014
Pros: Friendly staff, cleanliness, the birds were a nice touch, and also had a visit from the cat! Great little character
Location: As it is on the services, there is plenty of places to eat and shop
A nice comfortable clean room. Plenty of sleeping space and clean linen. Hot showers and even some home comforts sometimes forgot. Nice touch! I would stay here again and I would definitely recommend to friends and family.
2 out of 5
by A verified traveler

room condition

Posted Jul 12, 2014
Couldn't adjust shower temperature and pool of water under the wash hand basin
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good receptionist

Posted Jul 7, 2014
Reeceptionist extremely efficient and helpful. Very good asset to the company
4 out of 5
Recommended
for Everyone
by toni from somerset

Perfect for a small family.

Posted Jun 30, 2014
For a short break this was perfect! The room was brilliant for me and my 2 sons but wouldn't be big enough for 4 adults. Leo the hotel attendant was fabulous, my boys adored him! Can't say the same for the other staff tho :-( Would certainly stay again!!
4 out of 5
Recommended
for Everyone
by A verified traveler

helpful staff

Posted Jun 30, 2014
Pros: the staff are very friendly and helpful
Cons: some towels could be replaced
Location: next to service station so plenty of food opportunities near by. near shopping mall cribs causeway and M5/M4 motorway junctions
spacious room, clean and tidy. ideal location for airport and getting around north bristol
4 out of 5
Recommended
for Everyone
by A verified traveler

The staff are excellent, very helpful.

Posted Jun 21, 2014
Pros: The receptionist was lovely
Location: Plenty of bars, restaurants, shopping etc
Good location, room comfortable, spacious and clean
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Bristol for good price

Posted May 20, 2014
Although in M5 motorway services, the noise in not too bad and the room was priced at less than half the other "low-cost" chains.
4 out of 5
Recommended
for Families
by A verified traveler

Functional and inexpensive.

Posted May 12, 2014
Pros: Very helpful staff in the evening when we arrived especially.
Facilitated a quick drive to Bristol airport in the morning.