Dear Elissa,We're sorry to hear that you didn't have a good time with us overall. In order to better address specific issues, we encourage you to reach out to us with additional information about how we could have improved your visit. Thank you, and we hope to hear from you soon.

Dear Dana,Thank you for taking the time to share your thoughts with our team. We are disappointed to read your review as it is not representative of the high standards that we strive to provide for our guests. Your feedback is valuable to us, and we will be sure to relay your review to our team for improvement purposes. Please allow us another chance to show you a much better experience.

Dear John,We're sorry to hear that you didn't have a good time with us overall. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Our team is always looking to improve, so we'll be sure to discuss all of your comments internally and make changes where necessary. Thank you, and we hope you'll consider giving us another chance soon.

Dear Belinda,There are not enough words to express how sorry we are for your experience. What you have shared is a poor reflection of our standards, and we are determined to do better. Our team will reflect upon your remarks and seize all opportunities to improve our accommodations and service. Thank you for making your voice heard.