Ratings based on 30 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
53% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
3.3 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

It wasn't great

Posted Aug 19, 2014
The area was nice, next to a Walgreens that have video surveillance. Wasn't impressed with the room comfort, didn't have a clock, the tv had a lot of static and the shampoo bottle was already opened.
2 out of 5
by A verified traveler

Keep searching

Posted Aug 18, 2014
Hotel staff was rude. Room smelled of rancid smoke. I booked the room for two nights but I did not stay thete. Obviously losing my money.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 12, 2014
Pros: Room was large and clean and the bed was comfortable. The AC worked very well.
Cons: Breakfast was sparse
It was ok! The TV cable channel choices were far to limited and there was no guide on the remote. The TV was to far away for its small size. The breakfast only had eggs and no bacon or sausage. The belguin waffle maker batter dispenser was broken rendering this choice null. Parking lacked security. We had to go outside to get from our room to the hospitality room for breakfast.
1 out of 5
by A verified traveler

No Hospitality

Posted Aug 10, 2014
Pros: Not one thing
Cons: The staff needs to be trained in customer service and the Hotel chain needs to have a commitment to accommodate their guests!
We planned a trip to Hillsboro, OR for the Garlic Festival and choose this hotel for its location and price range. I made reservations three weeks in advance, two queen and non smoking. We got to the hotel about an hour before check in hoping our room would be ready. Front desk clerk not friendly at all and rudely told us to come back in an hour. We checked in sometime after three and when we first opened our room door, it reeked of cigarette smoke the whole room smelt like a smoke stack. We refused to stay in that room and was told by the Manager that was the only room left. I reminded them I had made reservations for non smoking in advanced, and it was their obligation to meet the needs of the guests. She offered a full refund and an empty apology. I will never recommend or stay at any America's Best Inn Suites....a very unfriendly, not hospitable staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel Stay for Price we Paid

Posted Aug 5, 2014
Pros: Quiet
Cons: Make the tubs work
We had a pleasant stay with this hotel thing only dissapointment was that the bathroom had a jacuzzi tub, was so looking for to a nice bath only to realize the jacuzzi didn't work.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, CA

Clean but unfriendly

Posted Jul 22, 2014
Pros: Location
Cons: Flexible check in time, would not let me check in early, told me no rooms would be clean until 3 p.m. does that mean that all rooms are done at once!
Had a jaccuzzi tub in the room but was told it would be an additional $40 to use,NOT NICE
2 out of 5
by A verified traveler from san diego

Wouldn't recommend

Posted Jul 19, 2014
Front desk gentlemen very unfriendly and made it seem like an inconvenience that he had to check me in. Whole hotel smelled funny. Area has some shifty people.
3 out of 5
by A verified traveler

Not again

Posted Jul 14, 2014
Not very helpful, not very pleasant, not nice smelling. Only plus, the giant tub. I stayed 3 nights, got new towels but bedding? And no new coffee or cleaned out pot or cups.
5 out of 5
Recommended
for Everyone
by A verified traveler from Yorba Lindam CA

Great facility....

Posted Jul 2, 2014
Close to everything we required for our stay... Excellent room and amenities....
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2014
Pros: Decent Price.
Cons: Breakfast items were mostly sugary, limited, and not many healthy options. Waffle Maker. Cocoa Puffs. Frosted Flakes. Muffins. Bagel. Bread.
Newly Renovated Deluxe King Room Non Smoking. 3 Night Stay. Clean basic large room. Nicely renovated. Early morning train close by that ran every morning.