Tasting room

Reviews of Casco Bay Inn

2 out of 5
Casco Bay Inn
107 US Route 1, Freeport, ME

Reviews

9.4

Exceptional

Rating 10 - Excellent. 410 out of 587 reviews" "
Rating 8 - Good. 154 out of 587 reviews" "
Rating 6 - Okay. 16 out of 587 reviews" "
Rating 4 - Poor. 5 out of 587 reviews" "
Rating 2 - Terrible. 2 out of 587 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Best deal close to Freeport. Nice people.
Stayed 1 night in Mar 2024
Response from Casco Bay Inn on Mar 26, 2024
Thank you for a great review!

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable and quiet. Only drawback was their small square pillows.
Stayed 1 night in Mar 2024
Response from Sunny on Mar 14, 2024
Thank you for a great review!

2/10 Terrible

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was closed for renovations and I was not informed,
Stayed 1 night in Jun 2022

8/10 Good

LORINDA, West Palm Beach

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was exceptional. Room cleanliness was incredible. 10/10 would stay again!
Stayed 3 nights in Dec 2021

10/10 Excellent

Tibor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate, clean and quiet. Great staff.
Stayed 3 nights in Dec 2021

10/10 Excellent

Sara L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the highway but clean, quiet & nicely decorated.
Stayed 1 night in Dec 2021

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Friendly staff and clean facility. Close to downtown Freeport.
Stayed 1 night in Dec 2021

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Lorna, Sarasota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

W K

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Rodney

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Pretty comfy bed. Pillows a bit bulky for my taste. Continental breakfast limited but typical. Coffee mediocre but not terrible. Only real complaint is noise from hallway & adjoining rooms was a bit annoying. Enjoyed natural foods store & used bookstore close by. Restaurant options a bit limited (in December).
Stayed 2 nights in Dec 2021

10/10 Excellent

Apostolos Paul

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great.
Stayed 1 night in Dec 2021

10/10 Excellent

Lauralee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have family in the area and always try to stay at casco bay inn. It is charming and just lovely. Spacious rooms, an amazing staff and a lovely breakfast!
Stayed 3 nights in Nov 2021

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around good choice
Clean and spacious. Sink both inside bathroom and just outside which was convenient. Have laundry facilities (well priced), bed was super comfy. Breakfast was simple but they had decent cereals (not just sugar coated) and hardboiled eggs in addition to toast/pastries. It was just a very comfortable stay.
Stayed 2 nights in Nov 2021

10/10 Excellent

Diane, Edisto Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older Inn that is immaculate. Conveniently located to restaurants and shopping.
Stayed 1 night in Nov 2021

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and caring and property was clean Overall great stay
Stayed 1 night in Nov 2021

10/10 Excellent

Kenneth

Stayed 1 night in Nov 2021

8/10 Good

Jeffrey A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to shopping
Stayed 3 nights in Nov 2021

10/10 Excellent

Emilio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and homey! Continental breakfast was a plus!
Stayed 1 night in Nov 2021

8/10 Good

Debbie St

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown Freeport, although not within walking distance. Very quint and cozy inn. Nicely decorated and welcoming. Staff was helpful and friendly. Room was well maintained and comfortable. Coffee and tea were available all day. Continental breakfast was included with the room charge and there were several items to choose from, including cereal, fresh fruit, bagels, muffins, yogurt, juices, coffee, tea and milk.
Stayed 1 night in Nov 2021

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2021

10/10 Excellent

Gay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to Freeport and Portland. Many dining options just minutes away. Friendly staff. Accommodations were clean and comfortable. Would definitely go back again.
Stayed 2 nights in Nov 2021

10/10 Excellent

Natalia

Stayed 1 night in Nov 2021

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place for a getaway
The Casco Bay In was very nice, quiet and would stay there again!
Stayed 1 night in Nov 2021

8/10 Good

william r

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2021

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. It was very quiet and the beds were comfortable.
Stayed 2 nights in Nov 2021

10/10 Excellent

Edeward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Brunswick & Portland
We’ll taken care of motel, with strict COVID protection. Comfortable.
Stayed 2 nights in Nov 2021

8/10 Good

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Raejean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay! It was exceptionally clean and very homey feeling. The mattress was a little firmer than I prefer, but comfortable. It is impossible to meet everyone’s needs in that area. We would definitely stay there again!!
Stayed 1 night in Nov 2021

10/10 Excellent

Ursula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm, inviting, wonderful Inn
The best stay of the trip! The staff was friendly and helpful. The Inn was warm and inviting! Good sized room and comfortable beds! Good breakfast in the morning - staff was quick to sanitize tables in-between guests! I would definitely stay at the Inn again!
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So mind numbingly relaxing
The experience was extremely relaxing and they even moved my mother and I to a downstairs as there were no elevator and my mother could not go upstairs.
Stayed 4 nights in Sep 2021

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, Quaint and Perfect
Loved the inn, was very comfortable and cozy. Centrally located for the things we did. Breakfast was simple but satisfying. We normally stay at chain hotels, but found the Casco Inn and the reviews did not disappoint. Definitely revommend
Stayed 1 night in Oct 2021

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Staff was friendly. Quiet, I’d stay there again!
Stayed 4 nights in Oct 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be coming back
Excellent hotel, very clean, great location for what I needed- hiking and breweries
Stayed 11 nights in Oct 2021

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They took great care of us.
Staff was courteous. Facility was immaculate. Wifi signal was strong. Beds were comfortable. Towels were nice and thick. Limited TV channels. Although I requested cribs, I did not get a response warning me that they did not have any, which caused a mad scramble upon arrival. Our car alarm decided to go off, and the staff helped us deal with the problem.
Stayed 4 nights in Oct 2021

10/10 Excellent

Claryssa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick weekend away
Went for a weekend trip Friday to Sunday to see a show in Portland, arrived late evening and was welcomed pleasantly. Prior to our arrival date the inn contacted us to ask about our arrival time to ensure we knew the after hours access process if we arrived after 9:00pm. The location was very clean, from the parking lot to the room and every place in between.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Inn in Freeport
Casco bay Inn is an amazing, immaculate, charming New England Inn that has everything you need. Highly recommend staying there!
Stayed 1 night in Oct 2021

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New England charm
Traditional hotel conveniently just south of Freeport. Nice breakfast. Quiet. Lots of green plants and New England artwork throughout.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Not sure how this got a superb rating. It was clean and comfortable but far from superb. Staff was friendly. Continental breakfast was mediocre. I was expecting something a little more special based on the reviews.
Stayed 1 night in Oct 2021

4/10 Poor

Linda

Liked: Cleanliness, staff & service
Disliked: Room comfort
No hot water
We were without hot water and no explanation or offer of solution/amenity provided.
Stayed 1 night in Oct 2021
Response from Scott on Oct 30, 2021
As an owner who lives on site, I was in the same situation as our guests. Once we found out that there was no hot water, we contacted our boiler tech who arrived about an hour later and determined the problem. Hot water was restored about an hour after that. I’m sorry that guests were inconvenienced. We got it back as quickly as possible.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely "old world" feel to this inn/motel. There for an overnight to shop Freeport and attend a conference next day. I would stay again.
Stayed 1 night in Oct 2021

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great, inexpensive option for my family. Super location close to downtown Freeport and the inn was cozy and clean. Front desk staff were accommodating and helpful. Will definitely stay here again.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2021

10/10 Excellent

Winnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small roadside motel with very clean and comfortable room and bed. Perfect for an over night stay and get on the road next morning. Loved the various fresh fruits provided at the continental breakfast.
Stayed 1 night in Oct 2021

10/10 Excellent

Gloria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay for rest AND relaxation! Very cozy home style farm house that had tons of personality everywhere. Staff were all warm and welcoming and front desk was extremely accommodating in providing a terrific room with easy inside/outside access as we were smokers. Clean, clean, clean everywhere we looked. Tasty coffee and breakfast items every morning as well. I would highly recommend this Inn to anyone wanting to stay in the State of Maine. Planning another trip very soon!
Stayed 2 nights in Oct 2021