Ratings based on 120 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome Stay

Posted Sep 2, 2014
We loved the whole experience. A great location, clean, big room, very friendly staff and the price was terrific. The Park Plaza in Boston has nothing on you in Portland.
3 out of 5
Recommended
for Everyone
by A verified traveler from Salem

Posted Jul 14, 2014
Overall good experience. Would of liked a TV guide for the tv channels. Room was to close to ice machine in the hall way. It made a lot of noise dropping ice.
Comment from Hotel Management
Jul 15, 2014 by Shamus Riley Ops Manager, Hotel Management
We are pleased to hear you enjoyed your stay with us. I am sorry you did not find the TV listing located in the guest directory, I hope the staff was able to help you locate the station you were looking for. We are there to assist you in any way we can. Thanks for choosing to stay with us, we hope to see you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from massachusetts

Hotel was quick to the Old Port and activities.

Posted Jul 12, 2014
Hotel was very nice. Did not spend much time there as visiting family but the room and bathroom were very roomy. We liked the couch in the room to read without sitting in bed.
Comment from Hotel Management
Jul 15, 2014 by Shamus Riley Ops Manager, Hotel Management
Thank you for sharing your thoughts here! We are so happy to hear you enjoyed the new sofa's in the KIng size room - the semi-circle design is certainly unique, but we agree it works! Please visit us again when you are in the Portland area - we look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2014
It was a very nice hotel, very clean and spacious. Good atmosphere contributed to a relaxing environment.
Comment from Hotel Management
Jul 8, 2014 by Shamus Riley Ops Manager, Hotel Management
Thank you for staying with us! We are very pleased you enjoyed your stay, and hope to see you again when you are in the Portland area.
3 out of 5
by A verified traveler

Very convenient

Posted Jul 6, 2014
The hotel was close to the highway and local shopping. The room was ridiculously small. We had family staying at the hotel with much bigger rooms even though, we booked and paid for the same room as they did. I was very disappointed in this Marriott and will not be returning.
Comment from Hotel Management
Jul 9, 2014 by Shamus Riley Ops Manager, Hotel Management
Our central, convenient location with easy access to the highway makes it a very popular location, thank you for choosing to stay with us! I am sorry you did not find the setup of our rooms spacious enough for your needs. If you need a larger room on your next stay, you could request one of our rooms with 2 Queen beds, they tend to be larger than the King room with sleeper sofa. Thank you again for staying with us, and sharing your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler

Room and staff were exceptional

Posted Jul 2, 2014
Was terrific used the pool and check in was a breeze
Comment from Hotel Management
Jul 8, 2014 by Shamus Riley Ops Manager, Hotel Management
Thank you for recognizing the efforts of our staff! Our newly renovated rooms have been very popular, I am glad you liked them. We hope to see you again soon!
5 out of 5
Recommended
for Personal Event
by GH13 from NJ

great staff, lovely new rooms, great stay

Posted Jun 25, 2014 on Hotels.com
staff couldn't do enough; the renovated lobby is great for dinner and breakfast; new rooms excellent. all in all a great stay and exceptional value
5 out of 5
Recommended
for Couples
by NinJay from NYC, NY

Great Shopping Location!!

Posted Jun 24, 2014 on Hotels.com
The hotel was great! Overall the customer service was great, location was great, near a great big mall and plenty of restaurants. The only thing I would change is the pillows, they were to soft, I needed firm, but besides that A+. I will stay there again!
Comment from Hotel Management
Sep 20, 2014 by Dayna, Hotel Management
Thank you for staying with us and sharing your comments! We are so happy you enjoyed your stay. Please let us know when you check in if the pillows are not firm enough, and we are happy to see if we have more suitable ones in storage for you. Hope to see you again soon!
4 out of 5
Recommended
for Everyone
by John from New York, NY

beautiful hotel and close to 95

Posted Jun 17, 2014
Pros: completely redone!
Cons: elevator speed
everything was GREAT...elavator is slow though...especially during peak times
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jun 14, 2014 on Hotels.com