Dear Donna,We apologize for any inconvenience or disappointment you experienced during your stay. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future.Sincerely,Hotel Manager

Dear Andrzej,We sincerely apologize for the inconvenience you experienced with the EV charging stations during your stay. Your feedback is important to us, and we will address the issue with our maintenance team to ensure that the charging stations are operational for future guests. We apologize for any frustration or inconvenience this may have caused during your stay.Sincerely, Hotel Manager

Dear Mandy,We're truly sorry to hear about the noise disturbance that affected your sleep during your stay. Your comfort and rest are important to us, and we sincerely apologize for falling short of your expectations in this regard. Please know that we take such matters seriously, and we will address this issue with our team to ensure that measures are taken to prevent similar disturbances from occurring in the future. Hope you will visit us again.Sincerely, Hotel Manager

Dear Guest,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivates us to serve better. We look forward to welcoming you again.Sincerely, Hotel Manager

Dear Claudia,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely,Hotel Manager

Dear Jimmy,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager

Dear JACK,Thank you for sharing your feedback with us. We're glad to hear that you found the room clean and the bed comfortable during your stay. However, we apologize for any inconvenience caused by the noise near the exit door and any small damage to the room. Your comments are valuable to us, and we will use them to improve our services and facilities. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Sincerely, Hotel Manager

Dear Amanda,Thank you for staying at our hotel. We're glad to hear that you found our front desk staff friendly during your stay. Providing exceptional service and hospitality is a priority for us, and we're delighted that our team made a positive impression on you. We are happy that they could win your trust. We will pass your lovely message on to the staff. Look forward to your next visit!Sincerely, Hotel Manager

Dear Michael,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

Dear Janet,We apologize for the inconvenience you experienced during your stay. It's unacceptable that the light bulbs were burnt out and the carpet was dirty. We will address these maintenance issues immediately to ensure a comfortable environment for all guests. Additionally, we apologize for the oversight in not informing you about the complimentary breakfast at check-in. Your feedback is valuable, and we will take steps to improve our communication and service. Please visit us again.Sincerely, Hotel Manager

Dear Paige,We are deeply sorry to hear about the inconvenience you experienced during your stay due to an ant infestation in your room. This is not the standard we strive to maintain, and we sincerely apologize for any discomfort this may have caused. Please know that we take this matter seriously, and we will be addressing it immediately to ensure the issue is resolved and does not happen again in the future. Request your understanding and continued patronage.Sincerely, Hotel Manager

Dear Robin,We apologize for the inconvenience caused by the traffic noise during your stay. Guest comfort is important to us, and we regret that this aspect affected your experience. Please be assured that we take this feedback seriously, and we will explore ways to minimize such disturbances in the future.Sincerely, Hotel Manager

Dear Dabie,Thank you for your great review! We are so glad you had a wonderful experience with us. We certainly try our best to offer the best and most comfortable stay possible. We look forward to hosting you again for another peaceful stay very soon.Sincerely, Hotel Manager

Dear Tracie,Thank you for your stay. We're thrilled to hear that your check-in experience was exceptional with attentive and friendly service. However, we apologize for any inconvenience caused by road noise, especially from racing-type cars. We understand the importance of a good night's sleep and appreciate your understanding. It's great to know that you enjoyed the hot tub and pool, and we're pleased to hear they were in excellent condition without being overly chlorinated. Your feedback is valuable, and we'll continue to work towards ensuring a comfortable stay for all our guests. We look forward to welcoming you back for another positive experience in the future!Sincerely, Hotel Manager

Dear Gabriel,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your feedback and giving us a 4-star rating. We're glad to hear that you had a positive experience during your stay. If there are specific aspects you enjoyed or any suggestions you'd like to share, please feel free to let us know. We appreciate your input and look forward to hosting you again for an even better stay in the future.Sincerely, Hotel Manager

Dear Marisela,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

Dear Guest,Right now, we have noted your comments as mentioned for further review and investigation. Please allow us time to do the necessary verification of your claims. I'm sorry for any inconvenience.Sincerely, Hotel Manager

Dear Delana,We sincerely apologize for the inconvenience you experienced during your stay with the power outage. Inclement weather can indeed impact hotel operations, and we understand how frustrating this situation must have been for you. Our team is committed to ensuring a positive guest experience, and we regret falling short in this instance. If your travels bring you back to the area, we would appreciate the opportunity to provide you with a more satisfactory stay. Sincerely, Hotel Manager

Dear Maria,We sincerely apologize for the inconvenience you experienced with the electricity outage. It's understandable that this situation would be frustrating. We regret any difficulty you faced in attempting to cancel your reservation. Your feedback is important, and we'll investigate the situation to understand the challenges you encountered during this process. We appreciate your patience and hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager

Dear Karrie,We sincerely apologize for the negative experience you had during your stay. It's disappointing to hear about the miscommunication regarding the room rate and the lack of clarity on room availability. We also deeply regret that the room's cleanliness did not meet our standards.We will address these issues with our team to ensure improvements are made. We apologize for any inconvenience caused, and we understand your frustration.Sincerely, Hotel Manager

Dear Guest,We sincerely apologize for the unacceptable experience you had during your stay. Your feedback is deeply concerning, and we take these issues seriously. This does not reflect our standard of service, and we are committed to addressing each of these problems immediately.We assure you that corrective measures will be taken to rectify the cleanliness and maintenance issues you encountered. Additionally, we will investigate the discrepancies with the amenities and breakfast to ensure accurate and improved services. Your comfort and satisfaction are our top priorities, and we are genuinely sorry for falling short on this occasion. We appreciate your patience and understanding as we work to address these issues. Please allow us the opportunity to regain your trust on any future visits.Sincerely, Hotel Manager

Dear Guest,Thank you for your excellent 5-star rating on Expedia! We are thrilled to receive such positive feedback from your stay. If there are specific aspects or highlights that made your experience exceptional, we would love to hear more. Your satisfaction is our priority, and we hope to welcome you back for another wonderful stay in the future.Sincerely, Hotel Manager

Dear Marc,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

Dear Benjamin,We are distressed to see your comments. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely, Hotel Manager

Dear Kathy,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

Dear Bonnie,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

Dear Sierra,Thank you for providing your feedback. We apologize for the negative aspects of your stay that impacted your overall experience. We value your input and will work diligently to address the issues you have raised. We hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager

Dear Andrea,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

Dear Justin,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay, especially with the lack of an elevator and the unhelpful interaction with Kevin at the front desk. This does not align with our service standards, and we deeply regret any frustration caused. We will address this issue with our team. We hope to welcome you again soon.Sincerely, Hotel Manager

Dear Bryan,It's great to hear that you found the space clean and appreciated the positive interactions with our staff! We strive to ensure a welcoming environment for all guests, including furry friends, and I'm glad the dog-friendly policy worked well for you. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for your stay. It's great to hear you found our hotel's cleanliness up to standard and appreciated the convenience of accessible parking, as well as our proximity to the freeway and airport. Ensuring a clean environment and easy accessibility are key priorities for us, and we're delighted these aspects contributed positively to your stay. Please do visit us again for a superior experience. Sincerely, Hotel Manager

Dear Brian,Thank you for your stay. We are so encouraged to do good always for our guests. My team is really appreciative of your generous compliments about our work and service. We are glad you enjoy staying with us and we hope to see you again.Sincerely, Hotel Manager

Dear Martha,Thank you for your feedback. We're glad to hear that the location met your expectations. However, we understand the inconvenience of not having an elevator, and we apologize for any challenges it may have posed during your stay. Your concern has been addressed to our management. We hope to see you again in our hotel. Please visit again.Sincerely, Hotel Manager

Dear Melissa,Your experience is important to us, so thanks for sharing it. Thanks for your kind words about our clean, comfortable, and friendly hotel with plenty of amenities. Most guests who stay with us experience contentment and leave pleased. Our firm commitment to every action is undoubtedly to be the best hotel in this area. We look forward to having you with us again. Thanks for your honest remarks. Sincerely, Hotel Manager

Dear Thomas,We appreciate your comments and apologize for the issues you encountered during your visit. We take your feedback seriously, and we will address these concerns to ensure a better experience for our guests in the future. We have taken note of your suggestion regarding upgrading the overall hotel and have forwarded it to management. We hope that you will consider staying with us and offer us another chance to provide you with a superior experience. Sincerely,Hotel Manager

Dear Ron,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely,Hotel Manager.

Dear Dalene,Right now, we have noted your comments as mentioned for further review and investigation. Please allow us time to do the necessary verification of your claims. I'm sorry for any inconvenience.Sincerely,Hotel Manager

Dear Michael,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely,Hotel Manager

Dear Guest,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely,Hotel Manager

Dear Angela,Thank you for your kind feedback. We're sorry to hear about the difficulties you experienced getting into the parking lot. We'll look into ways to make access more convenient for our guests. We'll also take note of your suggestion to make the hot tub warmer, as guest comfort is important to us. It's great to know that you found the overall cleanliness to be satisfactory. Your input is valuable, and we'll use it to make improvements for a more pleasant stay in the future.Sincerely,Hotel Manager

Dear Derek,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely,Hotel Manager

Dear Guest,Thank you for your stay. We apologize for any discomfort you experienced with the hard beds and the stained tub during your stay. You can be sure that we’re changing and improving the hotel all the time to better satisfy guests. Nothing is more important than a great guest experience. I hope you’ll give us another try in the future. Sincerely, Hotel Manager.

Dear Darlene, Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon! Sincerely, Hotel Manager.

Dear Lauren,We are sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay. Your comments are serious, and we have passed them on to our management for further verification. Sorry for any inconvenience.Sincerely,Hotel Manager

Dear Diane,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely,Hotel Manager

Dear Judy,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager.

Dear Sheryl,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager.

Dear Thomas,The room cleanliness issues you encountered have been addressed with our housekeeping team and we will improve our process to ensure to reach the highest standards, Housekeeping staff received additional training in the level of cleanliness required of them as our employees. We’re involved in a continuous improvement process aimed at making this hotel better than ever before, and we’ll use your feedback to help us improve.Sincerely,Hotel Manager

Dear Meleya F.,Thank you for choosing to stay with us for your overnight visit with your granddaughter. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We are privileged to serve clients like you. Compliments from guests like you motivate us further. We look forward to welcoming you back on your next visit. Sincerely,Hotel Manager