Dear Larry,Thank you for taking the time to share your valuable thoughts. We're pleased you liked our comfortable beds and convenient on-site restaurant. Your feedback is appreciated, and our housekeeping team will focus on keeping our accommodations well-equipped. If your travels bring you back to Portland, we hope you consider giving us a second chance. Best Regards,Gil HartmanGeneral Manager

Dear Shelly Anne,Thank you for sharing your feedback about your recent stay. We're pleased you found your room clean and had a good overall experience. However, we apologize for the inconvenience caused by the lack of hot water in your bathroom shower. Rest assured, we'll address this issue promptly to ensure it doesn't happen again. We appreciate your understanding and hope to welcome you back for a fully satisfying stay in the future.Best Regards,Gil HartmanGeneral Manager

Dear Jeffrey,Thank you for your feedback. We're glad to hear that your check-in process was smooth, but we're concerned about the issues you encountered with your room and bathroom. Your comfort is paramount, and it’s disappointing that our response did not meet your expectations and our standards. We appreciate you bringing this to our attention and will address it to ensure a better experience for all our guests. Our team hopes to have the opportunity to welcome you back and provide a more impressive stay.Best Regards,Gil HartmanGeneral Manager

Dear Casey,We're happy when you're happy! Thank you for being our guest at DoubleTree by Hilton Portland, Me, and for taking the time to leave a review. During your next trip to the city, depend on us again for our great amenities and comfortable accommodations!Best Regards,Gil HartmanGeneral Manager

Dear Richard,Thank you for choosing to stay with us during your recent trip. While we're glad you enjoyed our convenient location, we're disappointed to learn we fell short of expectations in other aspects. Our goal is to provide every guest with clean, comfortable accommodations, and we offer our sincere apologies if this was not the case for you. Your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.Best Regards,Gil HartmanGeneral Manager

Dear Fernando,We're delighted you had a positive stay at DoubleTree by Hilton Portland, Me. Your kind words encourage our team to maintain our high standards of service, and we look forward to welcoming you back soon.Best Regards,Gil HartmanGeneral Manager

Dear Julia,Thank you for your feedback. We apologize that your stay did not meet your expectations. During your stay, you can contact our guest services and discuss any concerns you have with them so they can resolve them promptly. We appreciate you staying with us and hope you can consider visiting again.Best Regards,Gil HartmanGeneral Manager

Dear Nour,Thank you for your feedback. Please accept our sincere apologies for the issues encountered during the recent snowstorm. You can rest assured that we have shared your insightful input internally, and our team is working hard to make the necessary improvements. It would be an honor to receive another chance to regain your trust. We hope you had a safe trip home.Best Regards,Gil HartmanGeneral Manager

Dear Nedra,We appreciated the opportunity to host you, although we regret that your experience fell short of expectations due to the unfortunate power outage caused by the winter storm. Your feedback is valuable to us as it helps us understand areas where we can better prepare for similar situations in the future. Rest assured, your comments will be shared internally with our teams to explore ways to enhance the overall guest experience. We hope to welcome you back in the future to demonstrate our commitment to guest satisfaction. Best Regards,Gil HartmanGeneral Manager

Dear Steve,Thanks for choosing DoubleTree by Hilton Portland, Me. We're pleased you settled right into our comfortable accommodations, and it was our pleasure to offer complimentary airport shuttle transportation. Come back soon for another stress-free travel experience!Best Regards,Gil HartmanGeneral Manager

Dear Kercie,Thank you for taking the time to leave us a review! Your kind words genuinely encourage us to continue our efforts to deliver a uniquely tailored, authentic, and locally rooted experience to every individual who walks through our doors. We take pride in providing a phenomenal experience for our guests, and we value your feedback. We would love to see you the next time you are in the area for another memorable time!Best Regards,Gil HartmanGeneral Manager

Dear Rochelle,Thanks for being our guest at DoubleTree by Hilton Portland, Me. We trust you had a pleasant night's sleep in our accommodations! Safe travels, and come back soon. Best Regards,Gil HartmanGeneral Manager

Dear Marjorie,We are honored to have earned a perfect rating for your recent stay with us. Our team understands that traveling is a hectic journey, so we are thrilled that you appreciated the airport shuttle that we offer to our guests. We want our guests to relax and not worry about the little things that add up during travel so we are glad that you appreciated our convenient amenities as well. It is wonderful to read you enjoyed nearby restaurants all by foot. We trust that you had an excellent stay, and we look forward to welcoming you back for another great experience. Best Regards,Gil HartmanGeneral Manager

Dear Shawna,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience! However, we regret that you were not fully satisfied with your experience. Your feedback will be taken into consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope you enjoyed your time in Maine. Best Regards,Gil HartmanGeneral Manager

Dear Ramon, Thank you so much for choosing DoubleTree by Hilton Portland, Me. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. Your feedback is greatly appreciated, particularly your recognition of our cleanliness, and friendly staff. We hope you join us again on your next trip to Portland; it was truly an honor hosting you.Best Regards,Gil HartmanGeneral Manager

Dear Josiah,Thank you for your feedback. While we're glad you found your experience satisfactory, we strive to make it exceptional. Your enjoyment is our priority, and we'd love the opportunity to surpass your expectations during your next visit. It would be wonderful to welcome you back to DoubleTree by Hilton Portland, Me, for an exceptional stay. Best Regards,Gil HartmanGeneral Manager

Dear Rochelle,It's always a pleasure to welcome you back to DoubleTree by Hilton Portland, Me and we are delighted you continue to be impressed with our amazing staff and your stay overall. We look forward to welcoming you back for many more years to come.Best Regards,Gil HartmanGeneral Manager

Dear Christina,Thank you for your positive rating of DoubleTree by Hilton Portland, ME! We're glad your kids enjoyed our relaxing pool so much. Although we regret that you heard a bit of noise during your visit, it's good to know our clean, comfortable accommodations were otherwise pleasant. We appreciate your thoughtful compliments and hope to see you again.Best Regards,Gil HartmanGeneral Manager

Dear Rochelle,Thank you for sharing your experience at DoubleTree by Hilton Portland, Me, and we hope you enjoyed your time with us. Hearing about the noise you encountered is concerning, and our team will address this promptly to ensure a quieter stay in the future. We look forward to welcoming you back and providing a more peaceful experience.Best Regards,Gil HartmanGeneral Manager

Dear Shelley,We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It delights us to know that our team had a positive impact. Please feel free to share suggestions on how we can improve our accommodations so that the next time we welcome you back, you are more than satisfied. Best Regards,Gil HartmanGeneral Manager

Dear Brianna,We are glad that you had a nice stay with us. We look forward to welcoming you back for an even better one in the future!Best Regards,Gil HartmanGeneral Manager

Dear Hannah,While we always appreciate hearing from our guests, we are sorry you had concerns during your stay. Please know we pride ourselves on our peaceful, spotless accommodations and apologize this wasn't your experience. Your feedback will be shared with the team to ensure we are always working to our own high standards. We look forward to welcoming you back and impressing you with the stay you expected and deserve.Best Regards,Gil HartmanGeneral Manager

Dear Maryanne,We appreciate you reaching out to share your thoughts regarding your recent stay at our property. While we're glad you enjoyed the shower, it saddens us to hear we were unable to meet your expectations and that you were disappointed with your experience. Please accept our apologies if your room had not been cleaned and prepared to our usual high standards; while this is certainly not a normal occurrence, we will address this oversight with our housekeeping team to ensure improvements are made. We encourage our guests to notify our front desk team of any problems that may arise so we can find a solution and ensure you have a comfortable stay. Your feedback is essential as we continually strive to provide our guests with a positive experience and allows us to review where we need to be doing better. Thank you for your valuable input.Best Regards,Gil HartmanGeneral Manager

Dear Renee,Thank you for choosing DoubleTree by Hilton Portland, Me! We're thrilled to hear that check-in was seamless and that you were pleased with your suite. Brianna will also be delighted to know her service made your experience even more pleasant. We appreciate your kind words and look forward to welcoming you back soon!Best Regards,Gil HartmanGeneral Manager

Dear Nicholas,We appreciate your kind words and for letting us know about your experience. It was an honor having you as a guest at DoubleTree by Hilton Portland, Me. Thanks for visiting, and we cannot wait to see you again soon!Best Regards,Gil HartmanGeneral Manager

Dear Nolan,This is what we love to hear! Thank you for being our guest at DoubleTree by Hilton Portland, Me and for the great review. There's no better compliment than hearing you have plans to return in the future. Your kind words have been shared with our entire team, and we are already looking forward to your next visit! Best Regards,Gil HartmanGeneral Manage

Dear Alexis,Thank you for choosing DoubleTree by Hilton Portland, Me, and for sharing your delightful, five-star review. We are thrilled you were impressed with your stay and look forward to welcoming you back any time you're heading back in our direction.Best Regards,Gil HartmanGeneral Manager

Dear Kaylene,Thank you for highlighting the convenience of our location and the value we offer. However, hearing about your experience with the pool and elevator is disappointing. Your feedback is crucial for addressing these areas and is greatly appreciated. We hope to have the opportunity to welcome you back and better serve you in the future.Best Regards,Gil HartmanGeneral Manager

Dear Ann,Thank you for your kind words! We're thrilled you were impressed with your room and enjoyed the walk-in shower. It's also fantastic to know you appreciated the beautiful view from the top floor. Your satisfaction is our priority, and we can't wait to welcome you back to DoubleTree by Hilton Portland, Me, for another memorable stay.Best Regards,Gil HartmanGeneral Manager

Dear Deidre,We're delighted you enjoyed your stay at DoubleTree by Hilton Portland, Me! Thank you for the kind review. Please come see us again soon.Best Regards,Gil HartmanGeneral Manager

Dear Ashley,The issues you raise are important to us. Please accept our apologies for any concerns about the condition of the room upon arrival. This does not represent the high-quality accommodations we aim to provide, and we'll look into your comments further. Should you be in the area again, we hope you'll come back to see us.Best Regards,Gil HartmanGeneral Manager

Dear Huguette,Thank you! Our team at DoubleTree by Hilton Portland, Me takes great pride in our hotel and making sure our guests have an amazing visit, so they will be delighted to read your kind review. We look forward to welcoming you back for another memorable stay.Best Regards,Gil HartmanGeneral Manager

Dear Peter,Thank you so much for taking the time to share your thoughts on your recent visit. We're delighted our hospitable team left a memorable impression on you, and we appreciate you mentioning our lovely accommodations. It was a pleasure having you as our guest, and we hope you return soon!Best Regards,Gil HartmanGeneral Manager

Dear Kenisha,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. However, we offer our sincere apologies for any inconvenience you experienced while you were here. Your comments have been noted and will be discussed with our team. We appreciate your feedback and hope you'll continue to choose us in the future.Best Regards,Gil HartmanGeneral Manager

Dear Corrine,It was such a pleasure having you as our guest! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. Thank you for your kind words, and please allow us another chance to welcome you back to our lovely property! Best Regards,Gil HartmanGeneral Manager

Dear Rosali,Thanks for your review! We hope you enjoyed your stay. It was a pleasure to have you with us, and we'd love to welcome you back anytime.Best Regards,Gil HartmanGeneral Manager

Dear Jeremy,Thank you for taking the time to share your experience at DoubleTree by Hilton Portland, ME. We are glad you enjoyed our location near various shopping and dining establishments. Your five-star rating is greatly appreciated, and we look forward to welcoming you back on your next visit!Best Regards,Gil HartmanGeneral Manager

Dear David,Thank you for your kind words about our friendly team. We take pride in providing exceptional service, and your feedback is greatly appreciated. It would be a pleasure to welcome you back to DoubleTree by Hilton Portland, Me, for another warm experience.Best Regards,Gil HartmanGeneral Manager

Dear Mary,Thank you for sharing your experience. We're pleased to hear that our check-in team made a positive impression with their pleasant and accommodating service. However, we apologize for the issues, such as the oversight in housekeeping and the lack of sufficient amenities. Your feedback is crucial for addressing these issues and ensuring a more comfortable and convenient stay for all our guests. We are committed to improving and hope to have the opportunity to demonstrate our dedication to your satisfaction on your next visit.Best Regards,Gil HartmanGeneral Manager

Dear James,Thank you for your five-star rating! Your recommendation and comments are something we greatly appreciate, and we look forward to welcoming you back to DoubleTree by Hilton Portland, Me in the future; until next time!Best Regards,Gil HartmanGeneral Manager

Dear Jeannine,Thank you for your continued loyalty and for sharing your positive experience. It's gratifying to hear that your stays at DoubleTree by Hilton Portland, Me, have been seamless and relaxing. We value your patronage and look forward to providing you with many more enjoyable experiences!Best Regards,Gil HartmanGeneral Manager

Dear Stjuart,Thank you! It was a pleasure to have you as our guest at DoubleTree by Hilton Portland, Me and we are delighted you enjoyed your stay. Our team works hard to ensure our guests have a great experience so they will be thrilled to see your lovely review. Please come see us again soon.Best Regards,Gil HartmanGeneral Manager

Dear Janice,Thank you for choosing DoubleTree by Hilton Portland, Me, and for sharing your kind, five-star review. We are delighted to know our wonderful rooms and great value were convenient for your trip to Portland. It would be an honor to welcome you back on future trips to our area.Best Regards,Gil HartmanGeneral Manager

Dear James, We're so happy to have made a great first impression on your stay! Your praise for our spacious, clean rooms, comfortable beds, and convenient location means the world to us. Thank you for choosing DoubleTree by Hilton Portland, ME, and we look forward to welcoming you back again soon.Best Regards,Gil HartmanGeneral Manager