Ratings based on 307 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Looks are decieving

Posted Jul 28, 2015
Pros: The staff, the restaurant, bed was comfortyable
Cons: Don't let people smoke in the rooms and when they do, find a way to sanitze completely ie. run an ozone machine for a week. Offer to put me in a diffe
Location: I wouldnt know
Staff was very nice. Room smelled of smoke, TV had numerous news and sports channel, with a total of two movie channels. The toilet tank was leaking causing it to re-fill constantly, the sink faucet leaked a little. Their fix for the smoke smell was to send someone up to spray Fabreeze all over the carpet which merely masked the smell. This room was worth 50 dollars max. I paid over 4 x that amount. I will reiterate, the staff was very pleasant and professional so I assume the problem is with the management.
4 out of 5
Recommended
for Everyone
by A verified traveler

No need to stay downtown

Posted Jul 27, 2015
This is a recently renovated hotel on Maine Mall Road - easy highway access, 5 mins from the airport and 10 mins from down town. Staff is friendly and helpful. Rooms are simple and clean. A real Starbucks across the parking lot. Our stay was exactly as anticipated.
5 out of 5
Recommended
for Everyone
by A verified traveler from N.H

Best hotel period

Posted Jul 21, 2015
Best hotel I ever stayed. Everything from staff to food and room comfort are spectacular. This is my second time staying and plan to look for more double tree by hiltons around.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 20, 2015
Pros: I liked the location and cleanliness of this hotel
Cons: Hotel bar closes at 11:pm. That was a little to early.
Clean hotel, friendly staff. Close to everything.
4 out of 5
by A verified traveler from uk

Holiday

Posted Jul 19, 2015
Pros: Restaurant, staff pleasant enough
Cons: Noise level in west wing.
Location: Didn't stay long enough to make comment
Stayed for 2 nights in Portland South, we were in the West tower which backed onto the inter state which was quite noisy which was disappointing, restaurant and staff were good, felt prices were competitive and food good valve. Beds not the most comfortable but ok. Probably not stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very pleasant stay!

Posted Jul 12, 2015
Pros: Comfort, cleanliness
Cons: Nothing
Location: Good location for easy access onto the highway
We found the staff to be very friendly and helpful. The room was clean and well-appointed--and the location of the hotel was ideal in terms of getting onto the highway for easy access to all we were planning on doing. The location is right by shopping and traffic, so it was a little noisy at times.
2 out of 5
by A verified traveler from chicago, il

Poor location. Needs renovation.

Posted Jul 10, 2015
Lobby smelled of cleaning fluids. Needs renovating.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Great location

Posted Jul 7, 2015
The overall experience wasn't bad at all. The staff are very friendly. The breakfast was good. They need to work more on the rooms. They are not well maintained. For example the bed squeeked, they need to install air fresheners in the rooms and bathroom showers need to be changed
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel!

Posted Jun 23, 2015
Cons: Add a refrigerator to the room
Location: Plenty to do in the area. LL Bean and the outlets are nearby.
Staff was pleasant and the room was clean. The only thing missing was a refrigerator in the room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
Convenient To everything. Wish they had refrigerator in room like before. Stay there everytime we visit Portland.