Ratings based on 585 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from temple tx

Great location.

Posted Oct 15, 2014
Oregon has wonderful natural beauty and this hotel is great location to visit the waterfalls,the sea coast and downtown. The to order breakfast each morning was superb.
1 out of 5
by A verified traveler

So so stay

Posted Sep 13, 2014
They charge for parking, charge for internet , no receipt at check out, hold on credit card too long, still waiting for final tally...too much, pass on this one
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle, wa

Great stay

Posted Sep 8, 2014
Friendly staff, clean hotel, nicely updated room. Close to the max to get into the city or take about a $28 taxi, either way it's accessible to downtown. Evening drinks and snacks included as well as a fabulous breakfast!
3 out of 5
Recommended
for Everyone
by A verified traveler from Burnaby

Close to airport

Posted Sep 2, 2014
Pros: Good variety in buffet breakfast. Large living space was nice for the family
Cons: A/C in fitness room was not working well. Lumpy mattress. No Wifi. Rooms are dated. No shuttle to Cascades Mall so we had to drive
Location: Quick walk to Max station Cascades Mall near by Quick access to freeway
Spacious room. Nice to have onsite full service restaurant. We usually stay at Aloft or Hyatt Place when in Portland. This was a good alternative.
2 out of 5
by A verified traveler from Des Moines, ia

Room was dirty

Posted Aug 31, 2014
The carpet was so dirty you could have grew a garden on it. If you put white socks the were dirty after walking on floor. It was terrible !!!!
3 out of 5
Recommended
for Everyone
by A verified traveler from Guam

Hotel was very convenient.

Posted Aug 27, 2014
Hotel should provide free wifi and parking. Had to pay each day to utilize the wifi and parking.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2014
Cons: sofa bed comfort
Sofa bed was very uncomfortable. But we loved the lobby area!!! Our children liked the fish too. And we enjoyed the complimentary snack and drinks in the evening.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel if you need to stay close to Airport.

Posted Aug 24, 2014
Pros: Evening complementary alcoholic beverages reception. Clean, specious suites. Breakfast buffet was plentiful.
Nice hotel if you need to stay close to Airport. Evening complementary alcoholic beverages reception was very nice. Clean, specious suites. Hotels staff were accommodating. Complimentary breakfast buffet was plentiful!
2 out of 5
by A verified traveler from bend

Disappointing!

Posted Aug 24, 2014
Pros: Dinner and proximity to airport
Cons: Customer service
We booked this room after finding out that Aloft was sold out.This hotel was almost twice the price.I have stayed at many hotels and in many different places and also other Embassy Suites.I was traveling with four teenage girls two of which were flying to Italy the next morning.We had been shopping all day and had quite a bit of luggage so I pulled up to the hotel to check in.I asked if there was someone who could help with luggage and a couple of he check in gals looked at each other and finally one said "I guess I can help".I have always been offered with luggage in other hotels?We went up to room which was quite dated and realized the room had two double beds and I was expecting two queens.Lamp between beds was broken.Beds obviously not their fault but expected more room for everyone.We decide to go downstairs to dinner and called downstairs to have sofa bed made up.Left a generous tip for this and when we returned there were only sheets no blankets or pillows??Called down to front desk and they said someone would be right up.Waited another 30 minutes and called again and got same response.Finally after another 20 minutes I had to go down to the front desk and ask someone to bring up.Really?For a $250 dollar hotel plus $10 to park your own car plus another $10 to use wifi I expected so much more.On a positive note the dinner was very good in the restaurant and we had a great waiter.Would not stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2014
Pros: Pleasant.
Cons: Nothing.
Wonderful and restful.Check in was smooth and clear.Check in staff was very helpful.