Ratings based on 549 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas Texas

Awesome and Super friendly

Posted Oct 28, 2014
Pros: Everything
Cons: The toilet was the small round ones instead of the oblong ones. Although that is ok it is not the best for men.
Location: Taking the metro bus #5 you can go all over downtown Portland and see the great food and ships on Commercial street.
I have never stayed at a hotel as friendly as this one. All the staff were very kind and seemed very happy to help out. The shuttle would happily take us to the mall and the bus stop was right outside so we had full access to the entire Portland area. The room was very large and clean. Even though the hotel was near the airport it was very quiet in the hotel. The breakfast was awesome and they made omelets however you like. Evening drinks were free and everything was perfect. The weather was awesome as well - In late October.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Value

Posted Oct 28, 2014
Location: Much to see and do in Portland and the Gulf of Maine area. In doors, out doors - fine dining or grabbing a lobster roll near the shoreline.
The location is extremely convenient for those using the Portland Jetport. On-demand shuttle service - outstanding. Staff very competent and friendly.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Chicago

Old Sofa's in a new room.

Posted Oct 28, 2014
Pros: The managers reception and the breakfast buffet. Nice touches. The hotel has decent upgrades. The rooms are a differnt story.
Cons: Throw the old furniture out the window.
Location: nothing but the airport.
The hotel was great. Nice finishes and decent upgrades. I walked into my room and saw the uglest and oldest sofa alive. It was mod orange and straight from the 70"s . So disipointing. I never sat on it, for fear of bed bugs and lice. Please get new sofa's. The rooms have ben renivated with old furniture. Not a good look. Please fix this.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Oct 27, 2014
Pros: everything
We enjoyed the cocktail hours and the breakfast was great. Shopping in the area is very good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Nice hotel with all the comforts.

Posted Oct 15, 2014
Pros: The breakfast and cocktail hours were free and really a nice touch. Nice to mingle if you wanted.
Cons: Didn't like the room layout so much. I prefer an all inclusive bathroom. Not a separate shower/sink area. Plus it was right off the bedroom, annoying.
Location: Didn't like having the airport right out back but it was pretty quiet. 10 minutes away you're into fun stuff. Lots to do!!!
Check in was easy, the staff was very accommodating. The bed was the most comfortable I've slept on. They had all the stuff other hotels usually don't offer. Microwave, coffee maker, frig. 2 tvs. FREE WIFI
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kansas City

Nice hotel walking distance to airport

Posted Oct 14, 2014
Good clean hotel great complimentary buffet breakfast And happy hour drinks and snack Good housekeeping friendly staff Will stay again if we visit Portland
5 out of 5
Recommended
for Everyone
by A verified travelerfrom outside Boston

Perfect for a weekend away

Posted Oct 14, 2014
Pros: Super comfortable beds and soft linens
Cons: Really nothing. I would recommend to friends.
Location: A little far from downtown but accessible to highway within minutes. Airport is literally next door.
Spacious suite. Incredibly comfortable beds and linens. Quiet in room even though next to airport. Pool looked well maintained. Had outdoor area with fire pit going at night. Hot breakfast with custom omelettes made to order. Happy hour in evenings. Pricey but worth it for the class and amenities. Staff was very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable and convenient

Posted Oct 3, 2014
We ended up staying at this hotel three times during our one week vacation in Maine. It was the best accomodations of the several places we stayed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boise

Wonderful hotel next to airport.

Posted Sep 30, 2014
Very clean and comfortable beds. Slept like a baby. Staff is friendly and professional. I definitely recommend this hotel!!
4 out of 5
Recommended
by jojojet195from tampa

embassy Portland

Posted Sep 23, 2014 on Hotels.com
nice hotel; a bit understaffed and overwhelmed fro breakfast on Sunday but otherwise fine