Ratings based on 606 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Maine

Disappointing!

Posted May 22, 2015
After travelling all day, I check in and the television does not work. All I want to do is relax and watch the news. After an hour of switching TV's, (apparently there was no other room available) I get switched to a smaller room. Too late, the news was over. Breakfast in the morning was substandard. For $200 I expected a little bit nice. It was not there
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2015
Pros: Great staff, esp. Rosemarie and bartender.
Always enjoy staying at Embassy Suites. Everyone is very helpful, rooms are comfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Palm Desert, CA

Four very comfortable days

Posted May 19, 2015
Pros: Comfortable, extra room and good staff
Location: Convenient to the airport, near restaurants and mall. Easy access to interstate
I was in Portland for business and stayed a couple extra days. This Embassy Suites staff is very friendly and helpful. Rooms are nice and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Over and above

Posted May 12, 2015
Rob at registration was so helpful. I had reserved a 2 queen bed room because there were 3 of us. However my husband is in a wheelchair abd he couldn't fit into the room and there were no grab bars in the bathroom. So I called rob and he fixed us up with a 2 bed 2 bath handicap accessible suite. Fabulous!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom A

Great Hotel

Posted May 11, 2015
Great Hotel, clean and great staff. Nice evening reception. Good breakfast could not have asked for a better stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Another Great Stay

Posted May 11, 2015
Pros: The people responsible for the Manager's reception (special kudos to Kathy) and the dining area are some of the best staffers I've encountered.
Cons: Some of the room furniture is beginning to look tired and could be replaced.
Have stayed here multiple times and have never been disappointed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2015
I really planned to stay closer to the city, but it worked out fine. The complimentary cocktails were great!
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet. even though it is near the airport.

Posted May 3, 2015
We live in rural Maine and stay here when have tickets for events in Portland.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Connecticut

excellent hotel to vacation at

Posted Apr 27, 2015
Superior hotel! Very impressed with the hotel staff, atmosphere and overall being of the facility. I would definitely stay at another embassy again! Breakfast was superb, fresh made omelets in the morning! Great hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Maine

Great hotel close to the airport.

Posted Apr 27, 2015
Pros: Friendly check-in, nice pool, hot tub and sauna, manager's reception and breakfast buffet.
Cons: Wish the pool water was just a tad bit warmer.
Location: The Maine Mall is only two miles away and downtown Portland is five miles away. It's very handy to the airport, shopping and restaurants.
I'd recommend this hotel to anyone either flying in and out of Portland or there for any other reason. We were allowed to check in early (on a Saturday). The hotel was savvy enough to post a sign that they were pet friendly and to make sure to let them know during the check-in if you had allergies to pets. Both my husband and I have allergies and so they were very accommodating and gave us a room on the top floor away from pets (which are usually on the bottom floor). The evening reception was very generous (free drinks for two hours) with light snacks. We've been to other Embassy Suites and knew this was a nice benefit. The Sunday morning breakfast was also very good with the made to order omelets or other egg dishes. Also had great fruit and anything else you'd expect at a hotel breakfast buffet. It was much nicer than what you see at some of the less expensive hotel chains.