Ratings based on 358 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified travelerfrom Portland maine
not helpful staffPosted Nov 26, 2014
Pros: rate was decent
Location: close to highway
I asked the front Desk for some silverware and working in the hospitality industry I was dissapointed that the clerk told me she couldnt send someone up that I would have to come down and get it. I was very disapointed. Rooms were nice and clean and satisfactory to the rate.
for Everyoneby A verified travelerfrom kingston new york
Reasonable price.very accommodating.Posted Nov 14, 2014
Had leak in bathroom sink.came right away and fixed.we travel slot and have had some problems with our room before and usually it doesn't get fixed!
for Everyoneby A verified travelerfrom portland me
Rooms were cleanPosted Nov 10, 2014
Pros: They had a shuttle service to the Amtrak station
There was a man at that was working the front desk that was very rude, at first I thought he was having a bad day, but I had to interact with him on day 2 and he was even more rude
for Everyoneby A verified travelerfrom Hinsdale, NH
Comfortable, clean and good pricePosted Nov 6, 2014
Location: Maine Mall is about 4 miles away.
Little confusing that the hot tub was not in the same place as the pool. My "poolside room" wasn't exactly poolside. Room was good. Toiletries were from Bath & Body Works - nice touch. Refrigerator, coffee maker, hair dryer. Everything was nice and the bed was very comfortable. The pillows could be nicer - they were pretty flat.
by A verified traveler
Near airportPosted Oct 30, 2014
Cons: Upgrade the hotel and have a real dining room experience.
We intended to have dinner in the hotel, but there was only one waitress. There were dirty dishes on three tables and quite a disaster. The hotel need to get their act together.
for Everyoneby A verified traveler
Posted Oct 21, 2014
Nice clean hotel. The room was clean but it was a bit old. Everyone was very friendly.
for Everyoneby A verified travelerfrom Portland ME
Convenient location. Close to stores and restauraPosted Oct 20, 2014
Staff accommodating bed clean and comfortable. Entertainment good in bar
by A verified travelerfrom New Hampshire
Needs UpdatingPosted Oct 19, 2014
Pros: The staff and location were great
Cons: odors in the room
Location: Olde Port is very close as is ocean
The hotel location and staff were great, and the club was good. The rooms are just old and in need of updating, not so much because of the furniture but because of the odor. There was just an odor in the room that was a cross between, old carpet and smoke, it was strong and hit you right as you opened the door.
for Everyoneby A verified travelerfrom New York
Convenient location off interstatePosted Oct 16, 2014
Pros: The convenience of it as a traveler and it felt like a safe neighborhood/environment. The whoopie pies! Friendly, helpful staff.
Cons: A warmer inside pool and a hot tub that was not as hot.
Location: We went to the Lobster Shack on Cape Elizabeth for dinner and also found The Portland Players for the show "Les Miserables". We shopped Freeport etc
Hotel had a friendly staff who checked you in quickly and gave you a delicious whoopie pie to enjoy. The rooms were neat and clean with daily cleaning services. Continental breakfast offered fresh fruit, muffins, pancakes, cereals along with coffee and juices all to be enjoyed in a lovely restaurant/breakfast room environment. There is a fitness room with hot tub ( this seemed a bit hotter than other places ) and there are two pools. It was too cold for the outside pool and the inside pool itself was quite cold when we were there..a little warmer would have been nice.Plenty of parking is provided which is good because the hotel was full the week-end we were there. Across the street are stores and restaurants but you can get anywhere because the interstate is so close.
for Everyoneby A verified traveler
Posted Oct 16, 2014
free continental breakfast with a pancake making machine, indoor pool and an outdoor heated pool, still heated in October, pet friendly, free dog bowl