Ratings based on 357 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom kingston new york

Reasonable price.very accommodating.

Posted Nov 14, 2014
Had leak in bathroom sink.came right away and fixed.we travel slot and have had some problems with our room before and usually it doesn't get fixed!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom portland me

Rooms were clean

Posted Nov 10, 2014
Pros: They had a shuttle service to the Amtrak station
There was a man at that was working the front desk that was very rude, at first I thought he was having a bad day, but I had to interact with him on day 2 and he was even more rude
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hinsdale, NH

Comfortable, clean and good price

Posted Nov 6, 2014
Location: Maine Mall is about 4 miles away.
Little confusing that the hot tub was not in the same place as the pool. My "poolside room" wasn't exactly poolside. Room was good. Toiletries were from Bath & Body Works - nice touch. Refrigerator, coffee maker, hair dryer. Everything was nice and the bed was very comfortable. The pillows could be nicer - they were pretty flat.
2 out of 5
by A verified traveler

Near airport

Posted Oct 30, 2014
Pros: Nothing
Cons: Upgrade the hotel and have a real dining room experience.
Location: airport
We intended to have dinner in the hotel, but there was only one waitress. There were dirty dishes on three tables and quite a disaster. The hotel need to get their act together.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2014
Nice clean hotel. The room was clean but it was a bit old. Everyone was very friendly.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland ME

Convenient location. Close to stores and restaura

Posted Oct 20, 2014
Staff accommodating bed clean and comfortable. Entertainment good in bar
2 out of 5
by A verified travelerfrom New Hampshire

Needs Updating

Posted Oct 19, 2014
Pros: The staff and location were great
Cons: odors in the room
Location: Olde Port is very close as is ocean
The hotel location and staff were great, and the club was good. The rooms are just old and in need of updating, not so much because of the furniture but because of the odor. There was just an odor in the room that was a cross between, old carpet and smoke, it was strong and hit you right as you opened the door.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Convenient location off interstate

Posted Oct 16, 2014
Pros: The convenience of it as a traveler and it felt like a safe neighborhood/environment. The whoopie pies! Friendly, helpful staff.
Cons: A warmer inside pool and a hot tub that was not as hot.
Location: We went to the Lobster Shack on Cape Elizabeth for dinner and also found The Portland Players for the show "Les Miserables". We shopped Freeport etc
Hotel had a friendly staff who checked you in quickly and gave you a delicious whoopie pie to enjoy. The rooms were neat and clean with daily cleaning services. Continental breakfast offered fresh fruit, muffins, pancakes, cereals along with coffee and juices all to be enjoyed in a lovely restaurant/breakfast room environment. There is a fitness room with hot tub ( this seemed a bit hotter than other places ) and there are two pools. It was too cold for the outside pool and the inside pool itself was quite cold when we were there..a little warmer would have been nice.Plenty of parking is provided which is good because the hotel was full the week-end we were there. Across the street are stores and restaurants but you can get anywhere because the interstate is so close.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2014
free continental breakfast with a pancake making machine, indoor pool and an outdoor heated pool, still heated in October, pet friendly, free dog bowl
1 out of 5
by A verified travelerfrom maine

Not a 3 star hotel more like 1

Posted Oct 12, 2014
We had to wait for a couple hours before we could check in, the room was dirty, floors were sticky and room smelt. Service at the restaurant and bar was shocking. Definitely not a three star hotel!