Ratings based on 86 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
44% of guests recommend
2.5 Room cleanliness
3.0 Service & staff
2.5 Room comfort
2.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom Maine

Don't stay here!

Posted Aug 20, 2014
Pros: Nothing!
Location: The beach was close by and it was only a 5 minute ride to city center which would have been really nice had we been able to stay.
We left within 15 minutes of checking in! The room was filthy and smelled of urine, the toilet didn't flush and the air conditioner was plugged into an extension cord! The pictures they show are complete lies, our room looked NOTHING like the pictures that they show on-line. I knew for the price that it wasn't going to be anything fancy and that is okay but, that much filth is unacceptable!
3 out of 5
by A verified traveler

Posted Aug 18, 2014
The room smelled like cat pee was not happy staff barley speaks English will not stay ever agin
2 out of 5
by A verified travelerfrom Connecticut

Disappointed

Posted Aug 15, 2014
Pros: It was just some place to stay.
Cons: See above experience.
Location: Location was good
The room was ready, but they would not let us in until exactly 3PM, even though we were one and a half hour early. Ok, but the room did not have a stovetop for which we paid $10 extra for. They did accommodate us with a room with a stovetop. The beds were made, but did not look like it was vacuumed or dusted. Worse yet no towels of any kind. Went to office to ask for towels. None were delivered prior to us going out to a drive-in. We returned about 1AM, and still no towels of any kind. Went to office and night clerk had to get them. Another problem was only 1 roll of toilet paper. When they did come in to clean on our first whole day, they did take the dirty towels, but did not replace them, and no toilet paper..
2 out of 5
by A verified traveler

Près de la plage, mais grand manque de propreté.

Posted Aug 14, 2014
L'hôtel est situé près de la plage (une rue à traverser). L'endroit est très tranquille, mais malheureusement l'hôtel n'est pas très propre, le ménage des chambre n'est pas fait à tous les jours et nous avons eu de la difficulté à avoir des serviettes propres pour toute la famille.
1 out of 5
by A verified travelerfrom montreal

Worst hotel in Old Orchard & in the US

Posted Aug 13, 2014
Pros: Location, 5 minutes walk to the beach
Cons: All! Owners need to do a big clean up
Location: Beach, pier,
Worst in all my stay in all my trips! Dirty, staff uncoperative, the worst experience of my life! Ground unkept, dirty carpets in stairway and in the room, no towels, mold on lamp and wall of bathroom! I could not stay there and all hotels were full so it was back to Montreal (6 hours away) on the same day!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2014
The hotel staff was pleasant and the rooms were set up nicely. They just need to update as it is an older hotel. Met new management and they said it was being renovated so next year this should be a nice place to stay.
1 out of 5
by A verified traveler

Horrible and DIRTY!!!

Posted Aug 11, 2014
It was horrible room smelled and ac was broke had to use a wrench to turn it on. Maintenance guy also brought draino up when he came because our tube was clogged this was all right when we walked in to the room and price was ridiculous. Don't waste your money!
2 out of 5
Recommended
for Everyone
by A verified traveler

propreté laisse a désirer...

Posted Aug 11, 2014
Pros: près de la plage
Cons: propreté
Location: loin du pier mais en auto ou en bus ça va
ménage 1 jour sur 3...air clim plein de poussière...
2 out of 5
by A verified traveler

It was across from the beach which was nice.

Posted Aug 10, 2014
We had no towels. Beds are really hard. The phone did not work. Did not have coffee for the Kuereg machine.
3 out of 5
Recommended
for Everyone
by A verified traveler

good location

Posted Aug 9, 2014
Pros: tv on the wall
Cons: Put shampoo in shower or bath at least
Location: good location
liked the staff, pool, cafe. close to town and the beach, clean room, a bit pricey.staff was very helpful, room was ok.