Ratings based on 718 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

very nice hotel and the staff was so helpful

Posted Apr 29, 2015
Pros: everything very kid freindly
Location: it was close to the mall and places to eat
very kid friendly and the staffwas very helpful I would definetly stay again
3 out of 5
Recommended
for Everyone
by A verified travelerfrom bangor

Close to mall

Posted Apr 26, 2015
Second time staying here. Room is nice but our toilet was not working properly so we had to use the public bathroom. bit of a pain to say the least
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Brunswick, Canada

Great hotel, dirty pool !

Posted Apr 20, 2015
Stayed at the Hampton Inn this past weekend. Pleased with cleanliness of the room ! Beds were very comfortable, and the amenities in the room such as microwave and coffee maker were useful. The hotel was quiet and my stay was very enjoyable. The only drawback was the indoor pool. My family and I felt as though it was dirty. Water was clouded, jets/filter didnt seem like it was working, lots of debris floating throughout. Turned us all off !!!! Everything except the pool was wonderful. Would stay at this hotel again !
4 out of 5
Recommended
for Everyone
by A verified travelerfrom boston,ma

Nice hotel

Posted Apr 20, 2015
Nice hotel wvlode to airport and downtown Portland. Queen size beds are actually double not queen other than that nice,clean and not outdated.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta area

Was very convenient

Posted Apr 6, 2015
Hotel worked out great. Short trip to Maine. Was getting in late on a Friday night so only needed a car on Saturday. Hotel shuttle picked me up on arrival and again the next night after I'd dropped my car at the airport as I was going to fly out early the next morning. Room was comfy. Staff was great. The day manager Jana was awesome. She was extremely helpful and even loaned me a umbrella to take out for the day. Definitely recommend this hotel.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom canada

Good bang for your buck!

Posted Apr 5, 2015
Excellent location for the mall and local restaurants! The only thing is the wifi was terrible.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom T

Posted Apr 5, 2015
We would recommend the stay anytime. The only thing I find wrong it the beds and pillows are you soft.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 15, 2015
Pros: The bed was very comfortable.
Cons: Nothing.
Location: Lots of shopping and restaurants around the area.
Very nice hotel, staff was friendly and breakfast buffet had a nice assortment of foods.
2 out of 5
by A verified travelerfrom skowhegan maine

Good location but bad service

Posted Mar 11, 2015
Located next to the Maine Mall was the only good thing about the place. The staff at the front desk were rude and the bed was very uncomfortable!!
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Halifax

Well situated hotel ideal for business people

Posted Mar 10, 2015
Pros: Access to facilities, cleanliness, staff attitude
Location: Eat at multiple locations at the Maine Mall, 9 minutes to downtown Portland, easy access to the Maine Turnpike and airport without the noise.
Not all Hampton Inns are create equal, this particular Hampton Inn is always a pleasure to visit, a combination of the staff, access to Portland and access to all the facilities at Maine Mall that bring us back each time we do business in Portland.