Ratings based on 178 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland

Girls weekend!

Posted Feb 9, 2015
My daughter and I flew up from Sacramento to meet my other daughter from Washington state for a girls weekend. We got in at 8:30 am. We took the shuttle from the airport and headed for the motel. We knew it was too early for checking in but was hoping to leave our bags and go find something to do until my other daughter could join us. The girl at the desk offered us a place to leave our luggage but also offered to let us in our room early. What a relief we didn't have to find something to do for 3 hours. She also offered breakfast since they were still serving. What a nice way to start our weekend in Portland! We also enjoyed the cookies that were put out in the evenings. Nice touch! Excellent customer service!
3 out of 5
Recommended
for Everyone
by A verified traveler

room odor

Posted Feb 5, 2015
Room had a sour odor. We were only staying 6 hours not worth the effort to move.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom h

Friendly & helpful staff!

Posted Jan 30, 2015
Nice stay--enjoyed watching the planes--noise was not a problem!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bellingham, WA

Nice, Clean Hotel with Friendly staff

Posted Jan 13, 2015
Cons: Separate business center. It is in lobby right by the big screen TV
Great location to get to just about anywhere. Everything was the way it was supposed to be. Clean, stocked, & functional. That allows for as little staff intervention as possible and allows me to relax. Business center was in the lobby, so no quiet if you need some concentration but they don't charge for printing or computer time. Great feature! Will stay there again next year.
2 out of 5
by A verified travelerfrom CO.

Was disappointed with this hotel.

Posted Dec 28, 2014
Pros: Nothing
Cons: All mentioned above!
Location: Portland Airport
For as much as we payed, I thought it would be a nicer hotel or even room for that fact. The room was okay, I was disappointed when I pulled the sheet down there was hair on the sheet and the pillow as well. I was also disappointed with the breakfast, there was no taste and the potatoes were cold. It was over all a very disappointing experience, will not stay at a Hampton Inn again. I am very sorry to write such a review, I never do this, but I feel very strong about this bad experience.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Older hotel.

Posted Dec 1, 2014
Pros: Location.
Cons: Might update the facility.
Location: Cascade Station. Light rail close by.
Older hotel. Very welcoming staff, friendly and polite. Looking to exceed expectations. Free parking. Clean rooms. The facility could use a little updating. Right by the airport, noise not an issue. Colder weather, so the windows were not open.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom f

Great location

Posted Nov 28, 2014
Easy shuttle, informative and friendly staff, and great breakfast
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 25, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by thomasfrom Boston

Good location

Posted Nov 25, 2014 on Hotels.com
Good location, good value.
5 out of 5
Recommended
for Couples
by Stephanie

This traveler left a rating score only Posted Nov 19, 2014 on Hotels.com