Ratings based on 170 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from NYC

It was nicer before it was expanded and redone

Posted Jul 14, 2014
Cons: Cleanliness.
You can't go really wrong with a Hilton Garden Inn. The staff is generally pleasant and the rooms are generally clean and comfortable.Three big pluses here: The AC does not crank on and off all night keeping you up; and, although they have switched to the Keurig, they are the first hotel I've been in to include a tea pod -- just one, but better than none! Last but not least, a wonderful shuttle service. On the minus side: maybe it's just me, but I tend to freak out when I get into a shower for the first time and see hair that could not in any lifetime be mine. Yech. Our room was next to the ice machine, which was either turned off at night, or I was too exhausted to be kept up. The "swimming pool" is a bathtub, and the handle on our sink kept coming off.
5 out of 5
Recommended
for Everyone
by Derek from Halifax, NS

Great stay at the Hilton

Posted Jun 25, 2014
Pros: The service and the location plus the hotel is super clean as well. You just feel really welcomed by everyone
Cons: Nothing....it is great..
Location: Location is right by the airport and near shopping and great eating areas. very easy to get around from
we arrived a bit late around 8 pm and the lady at the front desk was awesome she saw that we had a King booked and my wife and I had our 8 year old son with us as well so she said i can send some extra bedding up to the room so that he can make it like a camping trip and camp out on the floor if he likes......so we went out for dinner and when we came the bedding was at the room along with a few sugary treats for our son....GREAT SERVICE!! We will be staying here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 21, 2014
Convenient location, pleasant staff, good nights sleep. Ideal spot for an over night and a very short walk to the airport.
5 out of 5
Recommended
for Couples
by Barb from California

Excellent place to stay

Posted May 21, 2014
Pros: This is my second visit to a Hilton Garden Inn. Both are similar in their professionalism. My stay was very comfortable.
Cons: The restaurant menu did not appeal to me. I was looking for something light. I chose the hamburger, it was delicious.
Location: Great proximity to the airport.
Every employee I came in contact with are pleasant and helpful, very professional.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice choice for portland

Posted May 18, 2014
Pros: updated decor and clean
Very friendly staff. Loved the welcome with cookies!
3 out of 5
Recommended
for Everyone
by Cathy

3 times is the charm

Posted Apr 23, 2014
Pros: Proximity to the airport
Cons: Well they should let you know when they are under construction
Location: Airport nearby
When I received my keys I was told that I had to go back outside and enter from the side entrance because they were renovating......we'll the keys did not work so I returned to the desk where the clerk assumed I wasn't bright and was going to show me how to use the key. Back outside all the way to the side entrance .....the key to her disbelief did not work. Back to the desk the third try worked but by then I was tired, cold and annoyed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, nice staff

Posted Apr 22, 2014
This is a good hotel. The staff are nice. I will recommend it to my friends
3 out of 5
Recommended
for Everyone
by Sharon

Under construction

Posted Apr 20, 2014
Pros: Location and price at the time
Cons: Complete renovations
The hotel has great potential as the new renovations will be beautiful once they are completed. There were a few stairwells that were closed due to renovations which was a bit of an inconvenience; however, despite the detours the place was quite and comfortable.
5 out of 5
Recommended
for Everyone
by Pierre from New Richmond/Carleton Qc, Canada

Nice hôtel near thé AirPort ans downtown

Posted Apr 13, 2014
A little bite noisy near the elevators Thé hôtel was in restauration process, the new rooms are clean, fonctionnal, comfortable Incidentally during works the food services was a little bite desapointing
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy location

Posted Mar 31, 2014
Was under construction. But over all great hotel! Nice spa and pool. The room was big and bed was super comfortable! Close to mall and other shopping. Plenty of near by resturaunts, friendly staff. Will be back!