Ratings based on 310 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Convenient hotel but feel cramped for space

Posted Jul 18, 2015
Pros: Overall it was ok. Not as good as the one in Boise-- near Becon st Breakfast was Ok too.
Cons: add a second washer and dryer breakfast space ( area where the food is served) is too small. Sitting area ok but also to Free weights in the gym
Location: Location Ok. Enough resturants near by. Gas station conveniently located.
Front desk people were great especially the young woman who checked us in. Sorry I cannot recall her name, maybe Ashley. She went out of her way to make us feel at home. I was disappointed with the laundry room. I attempted to wash on 4 occations and the machines were in use each time. One washer and one dryer are simply not enough for a hotel that size especially one that hosts several sports teams at a time as they need to wash their uniforms nightly. I stayed other Holday inns, Residence inns and Embassy Suits and this was the only one with one appliance.
Comment from Hotel Management
Jul 24, 2015 by Farrah , Hotel Management
Thank you for your feedback about your recent stay. We are all happy to hear that our staff was able to give you exceptional service. I have also taken the liberty of forwarding your concerns about our laundry facility to our management company as we are always looking for ways to improve our facility and guest experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Roseville, MN

Inexpensive (compared to others).

Posted May 1, 2015
Pros: Staff was great!
Location: Location is right next to busy freeway. Ask for a 4th floor room away from the freeway.
Chose this location mostly for the price, I got a good rate through Expedia. I had a room on the end that faced away from the freeway so it was very quiet. Ask for the 4th floor, soundproofing isn't the greatest. The breakfast was above average for this price level. Did not use the pool but did notice that there was no hot tub (which I probably would have used). Did not use the fitness area. Clean, comfortable with decent amenities.
Comment from Hotel Management
Jul 24, 2015 by Farrah, Hotel Management
Thank you for staying with us. Glad to hear we were a good value for you and that our amenities met your needs.
5 out of 5
Recommended
for Everyone
by A verified traveler from prosser washington

So glad we picked this hotel

Posted Apr 27, 2015
I forgot my print at home tickets to the Zoo and the hotel saved me so much stress by letting me print them out for free. My kids loved the pool. And the breakfast. And the beds were so comfy
Comment from Hotel Management
Jul 23, 2015 by Farrah, Hotel Management
Thank you for staying with us, glad to hear that we were able to meet your expectations and that your family was able to take advantage of all the fun things to do and see in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Not bad, convenient to freeway

Posted Apr 21, 2015
It was ok, it was really ok,not too much more to write about it
4 out of 5
Recommended
for Everyone
by A verified traveler from abbotsford, BC

Nice Hotel

Posted Apr 1, 2015
Pros: Clean and bright
Location: Close to freeway
We stay here when travelling through Oregon. It's great.
4 out of 5
Recommended
for Families
by Deborah from Vancouver, Canada

Great spot for our 3 night family vacation

Posted Mar 29, 2015 on Hotels
Great place to stay for a family vacation in Portland (if not staying right downtown). Easy access from the highway and a three minute drive from a nice shopping/restaurant complex (PF Chiang's, Calif Pizza Kitchen, Crate and Barrel, movie theatres etc). Decent pool for the kids, great breakfast and wifi included. Our room faced the freeway, but the road noise wasn't bad. We've stayed in nicer hotels but, for the price, it was a great spot for our family of four to stay for three nights while visiting Portland.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2015
Incredible customer service... very efficient and friendly... They were wonderful. Close to shopping and restaurants.
Comment from Hotel Management
Mar 27, 2015 by General Manager, Hotel Management
My staff and I genuinely care about our customers and are committed to making each stay memorable and lasting. Thank you truly for your kind regard and business I will share your feedback with the team.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Mar 22, 2015 on Hotels
Comment from Hotel Management
May 30, 2015 by Farrah, Hotel Management
Thank you for staying with us and we are glad you had a nice stay!
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice place, Train was the only issue

Posted Mar 17, 2015 on Hotels
nice place, only issue was a train horn blew at about 3 am and woke me up, very convenient gas station, lots of great places to eat close by
Comment from Hotel Management
May 30, 2015 by Farrah, Hotel Management
Thank you for your feedback, we are pleased to hear that the room and hotel were to your liking though I am very sorry that you were woken by noise. We understand the importance of a good nights rest and want to apologize for the disturbance. Thank you again for your comments.
5 out of 5
Recommended
for Families
by John H from Port Townsend, WA

Good value

Posted Mar 17, 2015 on Hotels
Best breakfast bar at this level of a hotel I have ever been to.
Comment from Hotel Management
May 30, 2015 by Farrah, Hotel Management
We are pleased that the large selection of breakfast items with our daily rotating hot food items fit your needs, the smell of our warm cinnamon rolls is my favorite part of the morning! Thank you again for your business and feedback.