Building design

Reviews of Inn at Northrup Station

Inn at Northrup Station
2025 NW Northrup Street, Portland, OR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1409 out of 1875 reviews" "
Rating 8 - Good. 383 out of 1875 reviews" "
Rating 6 - Okay. 58 out of 1875 reviews" "
Rating 4 - Poor. 12 out of 1875 reviews" "
Rating 2 - Terrible. 13 out of 1875 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michaela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fun art, nice sitting spaces in rooms to retreat to at the end of a day. Staff provide knowledge, good recommendations not just random Googling. Breakfast is standard but with good options and fresh fruit. Great walkable sport and provide tickets for the tram that runs right by the hotel. Cute and chill, don't miss the deck on sunny days.
Stayed 5 nights in Mar 2024
Response from Front Desk Staff on Mar 18, 2024
Thanks so much for checking us out, Michaela!

10/10 Excellent

Trudy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The decor is colorful and fun. Staff was friendly and helped us with dining ideas and helped us with information to navigate the public transit system. And, we received a free ticket for it too. This is a great place to stay near lots of exploring.
Stayed 1 night in Mar 2024
Response from Front Desk Staff on Mar 18, 2024
Thank you so much for sharing your feedback, Trudy!

10/10 Excellent

Deirdre, Medford

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely and fun decor, great staff, so nice to have roomy suite w kitchen and sitting area and a balcony! Will return!
Stayed 2 nights in Mar 2024
Response from Front Desk Staff on Mar 13, 2024
Thanks so much, Dierdre! We definitely try to provide a different atmosphere here. We're happy you enjoyed it and we look forward to seeing you again!

8/10 Good

Diana, Oceanside

Stayed 4 nights in Mar 2024
Response from Front Desk Staff on Mar 26, 2024
Thanks for the feedback!

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
the decor here is just wonderful. thoughtful staff and comfortable beds.
Stayed 1 night in Mar 2024
Response from Front Desk Staff on Mar 4, 2024
We're so happy you enjoyed our place, Catherine!

10/10 Excellent

JENNIFER

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Loved the decor
Stayed 2 nights in Feb 2024
Response from Front Desk Staff on Mar 1, 2024
Thanks Jennifer! We pride ourselves on not looking like every other hotel room out there! Come see us again when you're in Portland!

10/10 Excellent

Arill

Liked: Amenities
I liked that there was off street parking. Having a kitchenette was a plus.
Stayed 1 night in Feb 2024
Response from Front Desk Staff on Feb 29, 2024
Thanks Arill! We appreciate your feedback!

8/10 Good

Justin

Liked: Cleanliness, property conditions & facilities
Great location and cool funky hotel. The only issue is the floors and walls are thin, you Can hear everything at night (I.e. people walking above you, in the hallways etc.) loved that parking was included and this place is by everything. Will stay again with ear plugs.
Stayed 1 night in Feb 2024
Response from Front Desk Staff on Feb 26, 2024
Hi Justin,I'm so sorry that this was your experience! Unfortunately, the building is almost 50 years old, so it wasn't build with the best sound deafening qualities. We also do have a supply of ear plugs on hand, so feel free to ask for some from us the next time you're in town!

6/10 Okay

A Peter

Stayed 2 nights in Feb 2024
Response from Front Desk Staff on Feb 26, 2024
Hello! Would you be willing to share anything that could be improved?

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
I had an outstanding stay at Northrup Station. Its location is perfect and you don't have to pay extra for parking. I don't know why anyone would stay at a chain hotel when you could stay here. It's awesome and I'm coming back.
Stayed 1 night in Feb 2024
Response from Front Desk Staff on Feb 20, 2024
Thanks so much, Douglas! The Free Parking really is a valuable perk that is so hard to come by these days. We look forward to seeing you next time!

10/10 Excellent

Neiko

Liked: Cleanliness, property conditions & facilities
Free parking?!? Can’t beat it. And the pillows and bed were comfy
Stayed 1 night in Feb 2024
Response from Front Desk Staff on Feb 12, 2024
Thanks so much for the feedback, Neiko! The free parking is definitely popular with our guests!

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Desk Staff on Feb 12, 2024
Thank you for the feedback, Michael!

10/10 Excellent

Cynthia, Medford

Liked: Cleanliness, property conditions & facilities
My favorite place to stay in Portland. Such fun decor, quiet, and most comfortable bed ever.
Stayed 1 night in Jan 2024
Response from Front Desk Staff on Jan 30, 2024
Thanks so much for staying with us, Cynthia!

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We are booking another stay! Clean, safe area and friendly staff. Enjoyed the complimentary breakfast and on-site parking. The hotel is walkable with good dining options nearby and market runs. Highly recommended!
Stayed 3 nights in Jan 2024
Response from Front Desk Staff on Jan 19, 2024
Thanks so much for the great review, Jenny! The neighborhood is such a great place to be! We can't wait to see you again!

10/10 Excellent

Alice

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
New, clean. Quiet. Great location. All suites!!
Stayed 2 nights in Jan 2024
Response from Front Desk Staff on Jan 16, 2024
We're so happy you enjoyed your time with us!

10/10 Excellent

Margaret, Portland

Stayed 2 nights in Jan 2024
Response from Front Desk Staff on Jan 16, 2024
Thanks so much for staying with us, margaret!

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Front Desk Staff on Jan 16, 2024
Thanks for your feedback, Andrea!

10/10 Excellent

Alice

Traveled with family and small children, Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk Staff on Jan 15, 2024
Thanks for the feedback, Alice!

10/10 Excellent

paul

Stayed 1 night in Jan 2024
Response from Front Desk Staff on Jan 15, 2024
Thank you so much, Paul!

10/10 Excellent

carlos

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Front Desk Staff on Jan 11, 2024
Thanks for the feedback, Carlos!

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Desk Staff on Jan 5, 2024
Thanks for the feedback, Michael

6/10 Okay

Debra

Traveled with family
Liked: Amenities
The manager was very responsive to requests, checking in and out was seamless, and free on site parking was a bonus. The space is huge with what seemed like a full kitchen and a sitting area. The bed was comfortable. The location in Portland is great for exploring the Pearl District or 23rd Ave. The venerable Elephant Deli is a close drive. There must have been a mixup on the second day because the room wasn’t attended to when I was out. Not a huge deal.
Stayed 3 nights in Dec 2023
Response from Front Desk Staff on Jan 2, 2024
Thank you so much for taking the time to leave your review, Debra!And I apologize for your room not being serviced on your 2nd day - I certainly hope that if you found yourself in need of anything that evening that you called our front desk and they took care of any requests for you!

10/10 Excellent

ADEM, richland

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Dec 2023
Response from Front Desk Staff on Dec 19, 2023
Thanks for the feedback!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
We were treated really poorly by on site staff when we brought up issues. The sense of hospitality in the hospitality industry was poor. It's mid-december and the heater went out in the room. Not only were we spoken to like we were lying, but the woman who helped us lied about having another source of heat when asked. No accommodations were offered like a room change or a refund. We eventually got a space heater but didn't get a wink of sleep that night.
Stayed 2 nights in Dec 2023
Response from Front Desk Staff on Dec 18, 2023
We're so sorry that you left our hotel feeling this way! We certainly do everything in our power to make all of our guests as comfortable as possible, so hearing that you left feeling that you were treated poorly definitely means we needed to take better care with how we communicated with you.To respond to what you went through though - The heater in your room does still work. It was still working from the moment you checked out of the room and we went in to inspect it. We noticed you had the unit turned fully off. Just some insight, when it is on the Heat setting, once the room has reached the set temperature, the unit will then deactivate the heat and blow regular air through the unit for a minute or so to cool down the heating elements. This must have been what you were experiencing when you told the staff that it wasn't blowing hot air. But I can assure that the heater is still functioning properly to this day. We did offer to move you to a different room, but you declined to move. So, we were able to track down a plug-in heater to try to offer you some more comfort.I'm not really sure what else we could have done in the situation given that you didn't want to move rooms and we provided an additional heat source.

10/10 Excellent

Gary, Bend

Stayed 2 nights in Dec 2023
Response from Front Desk Staff on Dec 18, 2023
Thanks for the feedback!

10/10 Excellent

LAURA

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk Staff on Dec 11, 2023
Thanks for staying with us, Laura!

2/10 Terrible

Mia

Traveled with family
Bed bugs do not stay there!
Stayed 3 nights in Nov 2023
Response from Cory Greenleaf on Dec 7, 2023
Hi Mia,We certainly appreciate you sharing your concerns. Although, I'm not sure why you wouldn't have mentioned anything during the 3 nights that you stayed with us and instead waited until 3 days after you left to mention anything to us.We absolutely take these types of things seriously though and need to make sure if there is any sign of bed bugs that we take immediate action. We were able to have a thorough inspection done in the room and I can confirm that there was absolutely no sign of bed bugs whatsoever. the entire mattress was checked as well as the bed frame and the box spring. There was no sign of bugs (alive or dead), eggs, fecal tracks, or any other evidence that bed bugs leave behind.I hope you enjoyed your time in Portland and trust that you had a safe trip back home.

10/10 Excellent

Joelle

Traveled with family
Liked: Cleanliness, room comfort
Always A+
We always stay here when we come to Portland and it is always wonderful. Even with the rain.
Stayed 2 nights in Dec 2023
Response from Front Desk Staff on Dec 7, 2023
Thanks so much for supporting us, Joelle! We look forward to the next time!

10/10 Excellent

Tieya, Bountiful

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is the best place to stay. Parking comes with your rental, clean, staff are helpful. They offer a few things during the week to connect you with local businesses. Free street car tickets too. No other place to stay in my opinion. We will be back.
Stayed 7 nights in Nov 2023
Response from Front Desk Staff on Nov 28, 2023
Thank you so much for staying with us, Tieya! We love that you enjoyed what we had to offer!

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The TV in the room would not turn on with the remote. We turned it on using the button but even then only the audio seemed to work.
Stayed 2 nights in Nov 2023
Response from Front Desk Staff on Nov 24, 2023
Oh no! I'm so sorry to hear this wasn't working properly! We will get that taken care of as soon as possible. Thanks for the feedback!

10/10 Excellent

Cristie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was so colorful and fun and comfy! The staff was super friendly and helpful. Coffee and food a short walk away. The streetcar stopped right in front. Yay!
Stayed 1 night in Nov 2023
Response from Front Desk Staff on Nov 24, 2023
Thanks so much for checking us out, Cristie!

10/10 Excellent

Jacek

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Front Desk Staff on Nov 20, 2023
Thanks for the feedback, Jacek!

10/10 Excellent

Kristen

Liked: Cleanliness, property conditions & facilities
Bright and clean
Stayed 1 night in Nov 2023
Response from Front Desk Staff on Nov 20, 2023
Thanks for staying with us, Kristen!

10/10 Excellent

Trevor

Stayed 2 nights in Nov 2023
Response from Front Desk Staff on Nov 17, 2023
Thanks so much, Trevor!

10/10 Excellent

Brenda, Bellevue

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a great location! Close to so many restaurants, bars, shopping. And the streetcar stops right in front of the hotel (free ticket at the front desk!) and takes you into downtown or to the east side. Highly recommend.
Stayed 3 nights in Nov 2023
Response from Front Desk Staff on Nov 13, 2023
Thanks so much for the great feedback, Brenda!

10/10 Excellent

Tina

Stayed 3 nights in Oct 2023
Response from Front Desk Staff on Nov 1, 2023
Thanks so much, Tina!

10/10 Excellent

Malia

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023
Response from Front Desk Staff on Oct 30, 2023
Thanks for the feedback, Malia!

10/10 Excellent

Terrence

Traveled with family
Liked: Cleanliness, room comfort
Great place to stay
Lovely mid century modern hotel in a quiet neighborhood. Great places to eat are a short walk away.
Stayed 2 nights in Oct 2023
Response from Front Desk Staff on Oct 27, 2023
We're so happy that you enjoyed it, Terrence!

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from Front Desk Staff on Oct 31, 2023
Thank you Scott!

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Funky and clean
Stayed 3 nights in Oct 2023
Response from Front Desk Staff on Oct 20, 2023
Thanks for the feedback, April!

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Inn at Northrup Station is a fun hotel with large, clean rooms - perfect for a family. The staff was helpful and friendly and recommended some great places to eat that were within walking distance.
Stayed 2 nights in Oct 2023
Response from Front Desk Staff on Oct 18, 2023
Thanks so much, Nina! We were happy to host you!

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Front Desk Staff on Oct 18, 2023
Thanks Christopher!

10/10 Excellent

Gina

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Oct 2023
Response from Front Desk Staff on Oct 17, 2023
Thank you for your feedback, Gina!

10/10 Excellent

Robin

Stayed 1 night in Oct 2023
Response from Front Desk Staff on Oct 30, 2023
Thanks Robin!

10/10 Excellent

Steven

Stayed 1 night in Sep 2023
Response from Front Desk Staff on Oct 2, 2023
Thanks for the feedback, Steven!

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
This is a perfect hotel for anyone staying in the NW. all rooms have kitchenettes and refrigerators and coffee in the room. Parking is free. Great location. Super nice people
Stayed 3 nights in Sep 2023
Response from Front Desk Staff on Oct 2, 2023
Thanks so much, Kristen! We are so happy you enjoyed your time with us!

10/10 Excellent

Pauline

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Front Desk Staff on Oct 2, 2023
Thanks for the feedback Pauline!

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful hotel in a great location. We really enjoyed our stay.
Stayed 3 nights in Sep 2023
Response from Front Desk Staff on Oct 2, 2023
Thank you! We hope to see you again, Rebecca!

8/10 Good

Andrea

Business traveler
Liked: Room comfort
Stayed 1 night in Sep 2023
Response from Front Desk Staff on Sep 22, 2023
Thanks for the feedback, Andrea!

10/10 Excellent

Laurie

Liked: Cleanliness, room comfort
Lovely place
Great place to stay for a weekend in Portland. Friendly staff, comfortable rooms, good location. If you need a longer stay, this is the place with its full kitchen. Breakfast was respectable. Would stay again
Stayed 2 nights in Sep 2023
Response from Front Desk Staff on Sep 14, 2023
Thanks so much for checking us out, Laurie!