Ratings based on 493 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Historic inn

Posted Jan 8, 2015
Pros: The staff, charm, decorations, price
Location: Downtown Portland is a close drive.
The Inn at Saint John was a great and affordable option for our stay in Portland. The inn was very charming and historic and was nicely decorated. The staff was courteous and always helpful in answering any questions we had. Our room was spacious. We had a private bathroom across the hall that used our key to access. There were lots of stairs as we were on the top floor but that wasn't a problem for us. The inn provided cookies and coffee 24/7 which was a nice amenity.
5 out of 5
Recommended
for Students
by A verified travelerfrom Maine

A funky classy old hotel

Posted Jan 1, 2015
Pros: Everything
Cons: The heater/air conditioning unit is noisy. Of course they all are, even in the fancy places.
Location: Everything is nearby. Parking is free and easy. Stay there and walk or bus to everything else.
I love this place. There are many fine hotels and motels in the Portland area, from the sleazy to the sublime. But the Inn at St. John is my favorite and where I take visiting friends and family. It is close to the Old Port, hospitals, trains and buses and planes. It is charming, clean, friendly. The owners are amazing. The stairs are not for the faint of heart and best for people traveling light, but there are totally accessible rooms on the first floor. The rooms are clean and lots of little touches make you feel fussed over.
4 out of 5
Recommended
for Other
by A verified travelerfrom NH

Unique

Posted Jan 1, 2015
Pros: At least in our room, one could open the window and actually get some fresh air, not the pumped in variety that is now almost ubiquitous.
Location: Maine Medical just up the street. A very good small Thai restaurant next door. Minutes from Greyhound and Amtrak.
As downtown Portland hotels go, the I@SJ is special. A refurbished 100+ year old mansion, it has all the pluses and minuses that one might expect from such a property. On the 2nd floor, many rooms have private bathroom, but not in the room itself, in our case down a small corridor, a relatively minor inconvenience, compensated for by the price. There are many amenities not found elsewhere, e.g. robes. That said, the property has a slight museum-like quality that leads to minor anxiety about possibly breaking something.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel to Maine Medical.

Posted Dec 20, 2014
Pros: Location and old world charm. Reminded me of an English B&B.
Cons: Heater fan kept coming on and waking me.
Location: Great food within walking distance, about 1/4 mile up Congress St. I noticed a Bus stop (perhaps Greyhound) close by.
We were surprised to discover that the private bath was not in our room.....but down the hall. LOL. We made do and will ask for a first floor room next time which is en suite.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Brookline, MA

great inn, especially if you like stairs

Posted Dec 1, 2014
I had a wonderful experience at this inn, which was available and affordable during busy season. The Inn is cozy, beautifully appointed, and the parking convenient. My room was up on top, with very many stairs to climb,, and I had a private hall bath. I couldn't have been happier, even with the slightly too-far-to-walk to downtown location, because I was so comfortable in my room when I did retire from exploring the downtown.area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Posted Nov 19, 2014
Location: The only downside is the location, but you should know this when booking it. The bus station is across the street. Quick cheap cab ride to old port.
Nice and clean, very nice staff. I think I would have liked a room with a private bathroom more, but with that being said I never saw another person in the halls or in the bathroom and we we're there on a Friday night.
2 out of 5
by A verified travelerfrom almere

oud, en best wel brak

Posted Nov 15, 2014
Pros: oud, klassiek. mooie kamer.
Cons: rommelig trappenhuis. rechts, links en dan weer middenin. parkeerplaats is te klein voor het aantal gasten.
Location: slechte buurt. veel junks. parkeerplaats is te klein. verder is de maine mall eigenlijk het enige dat er te doen is.
Een oud gebouw. Redelijk onderhouden, maar het kan absoluut beter. De goedkope kamers liggen o de hoogste verdieping en de trap is smal, steil en voelt echt stevig. Voor het toilet moet je de openbare gang op. En dan met een sleutel je eigen (of gedeelde, want die hebben ze ook) toilet open maken. Zeer, zeer, zeer gehorig. De ruimtes zijn met krantenpapier in verschillende kamertjes verdeeld. De buurt is niet fris. Junks, hangers, allemaal wat minder. Personeel kan het allemaal niet zo boeien.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London UK

One Criticism

Posted Nov 7, 2014
Pros: The oldy worldy charm and comfort the hoteloffered, as well as excellent staff.
Cons: More information on the steep climb to the rooms above ground floor level.
Location: Excellent shopping, restaurants and the trip to Peak's Island is a must, as is the visit to Portland Head Lighthouse.
The hotel and staff were excellent; it is a pleasant place to stay and conveniently located. If any criticism could be made, it would be in relation to the steep stairs one has to climb to reach even the first floor; for elderly or guests with physical impairments it is a difficult climb with no lift/elevator available; this said, the staff could not have been more accommodating to assist with baggage and once in the room, it was found to be very comfortable and charming.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Maine

Awesome hole in the wall!

Posted Nov 6, 2014
We loved everything about this hotel from start to finish. Parking was easy, with plenty of signage. D├ęcor was dated but in an endearing way. Cookies upon arrival. Friendly and accommodating staff. The architecture of the building is the real fun part, with winding stairs and neat nooks and crannies. Everything was super clean and you can tell they take pride in their space. Our room was so quaint and comfortable, with everything you might possibility need, including great shower products! For being so close to the city center, it was on a pretty quiet street. The bed was super comfortable and the bathroom across the hall was immaculately kept. Breakfast in the morning was plentiful and healthy! This hotel is an amazing price for the money!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston Spa, Yorkshire

Charming property with great staff

Posted Oct 27, 2014
Pros: The staff. The free breakfast. the free parking.
Cons: info on where to access the bathroom on check in.
Location: Opposite the bus station at the top end of Congress Street, within a few minutes walk of all the bars and restaurants on Congress Street
Staff were very welcoming and efficient. I arrived very wet and with heavy luggage, and the porter carried my suitcase up 3 flights of stairs as there was no elevator. Coffee/tea/ water available in reception 24 hours a day was a nice touch. Staff were also very helpful when I needed extra time to check out. The hotel felt very homely, and the room was comfortable and clean. I requested an iron and ironing board and it arrived within minutes. The only hassle was having to use the bathroom across the corridor, but I knew this when I booked it, and this is to be expected from an old hotel. Overall a very charming property with great staff.