Ratings based on 671 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from pgh pa

Close enough to the city.

Posted Oct 12, 2014
We stated for a week and it was convenient. We were able to walk into downtown and old Bay Area every day. It's very close to the transportation center, that's why we chose it. The beds are very comfortable and it's a quiet place to stay. We hAd no issues even with the renovations on the first floor it suited our purpose well. We spent the days out and nights there and it accommodated those needs. Breakfast is as expected, cereal juice waffles... Normal.
2 out of 5
by A verified traveler from London, England

Needs an urgent upgrade.

Posted Oct 5, 2014
Delightful, helpful, friendly staff, but the hotel feels shabby and run down.
3 out of 5
Recommended
for Everyone
by A verified traveler from Bartlesville, OK

Great place for the price

Posted Oct 4, 2014
Great place in good location. The first floor was a mess do to remodeling, but it didn't really effect us and will be nice when completed. The staff is very friendly and helpful.
4 out of 5
Recommended
for Couples
by A verified traveler

Convenient Location

Posted Oct 3, 2014
Pros: The beds were very comfortable.
Cons: Was A-OK
Location: Near but not on top of the waterfront. About 10 minutes to everything.
Nice, helpful staff. Very clean, great housekeeping. Enjoyed the breakfast set-up. Everything available - eggs, waffles, coffee, cereal etc.
3 out of 5
Recommended
for Everyone
by A verified traveler

It was ok

Posted Sep 28, 2014
Pros: great staff
Cons: overall "feeling" of being more inviting and comforting
nice hotel, great staff, had an odor on the 3rd floor, seems as though it used to be a smoking hotel in the past a lot of construction going on seems more like a motel
3 out of 5
Recommended
for Everyone
by A verified traveler from NH

Ok for convenience

Posted Sep 21, 2014
Pros: The bed was very comfortable
Cons: Updated carpeting, get better pancake blend. Not everyone is gluten free....
Location: Hospital very close.. As well as train, bus, route 295 to airport...very we'll situated
The hotel is very close to the hospital, so it was perfect in that respect. The young lady that checked us in was very pleasant. As for the hotel itself, it could use some refreshing,for sure. The first floor is under repair from a flood (acceptable) but the upper floors are showing some age. Kind of gloomy in the halls. Of course when the train went through at 2a.m. Or so, it sounded like a plane landing outside the window..lol .but for our purposes of being just down the hill from the hospital, as mentioned, it was perfect. Although we did not use the shuttle, there was one available.
3 out of 5
Recommended
for Everyone
by A verified traveler

Outskirts of Portland

Posted Sep 14, 2014
Pros: Pleasant staff.
Cons: Redoration, perhaps 2nd floor is on their list to do!
Location: A little run down, if you do not mind walking about 30mins into Portland Centre.
Hotel ok, building work on ground floor - slight noise. Area not great, walked into Portland but felt I was on my guard. Breakfast standard. Amtrax run through the night, train tack nearby so not great for light sleepers.
4 out of 5
Recommended
for Everyone
by A verified traveler

Broken equipment in the fitness room.

Posted Sep 13, 2014
Two of three tread mills did not work. The staff were aware of the inoperable equipment, but did not mark the equipment to indicate its condition. I stayed for three days and no apparent action was taken to fix the tread mills.
4 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Comfy beds!

Posted Sep 9, 2014
I had a very restful night, slept better on this bed than on my own bed at home. No problem with late checkin. Best price this close to downtown.
3 out of 5
Recommended
for Everyone
by A verified traveler from Amherst, MA

Posted Sep 5, 2014
Cons: Breakfast was pretty lame. Mac Donalds can do great coffee, why not this hotel?
Location: Not a good place to walk or bike from. Ballpark is nearby but shops, restaurants etc, not.
Room was clean. Staff were friendly. The hotel was under repair.