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Reviews of Motel 6 Portland, OR - Downtown

2 out of 5
Motel 6 Portland, OR - Downtown
518 NE Holladay Street, Portland, OR

Reviews

4.8
Rating 10 - Excellent. 31 out of 710 reviews" "
Rating 8 - Good. 89 out of 710 reviews" "
Rating 6 - Okay. 173 out of 710 reviews" "
Rating 4 - Poor. 204 out of 710 reviews" "
Rating 2 - Terrible. 213 out of 710 reviews" "

4.8/10

Cleanliness

6.2/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

4/10 Poor

James w

Business traveler
Disliked: Amenities, property conditions & facilities
Poor quality of the linens, and the video reception was awful. There were no shampoo or lotion toiletries provided, and the property was run down. The manager was very friendly and helpful though.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on Mar 11, 2024
Hi James,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 Excellent

teh

Stayed 1 night in Feb 2024

4/10 Poor

Leanne

Traveled with family
Disliked: Cleanliness, amenities
Sheets had blood stains, the outlets were installed incorrectly. No plug for bath tub and no shampoo and conditioner condiments
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi Leanne,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6

10/10 Excellent

mike

Traveled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
I wouldn't stay here again
Bare minimum. There was no wash cloths or floor rug for use. No shampoo. No small refrigerator. Tv remote didnt work. Sticky floor, may have been from the cleaning product they use.
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 2, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Ronald

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Other than the bed, television, and a chair, the room lacked furniture. Two of the light bulbs were bad which the manager immediately fixed. Three of the six wall outlets did not work which the manager could not fix. Parts of building were falling apart such as the grille in front of the fan and a buckled exterior support column. The light rail stopped in front of the motel which could be heard in the evening.
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi Ronald,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Kayliana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting place. If you’re thinking of staying here—don’t. You will be up all night, beyond uncomfortable, tossing and turning, wondering if you’re safe. To those who run this motel: CLEAN YOUR ROOMS!! REPLACE YOUR BEDDING!!! There is no reason these rooms should be this poorly maintained. Fix the light fixtures half-hanging off the walls and the pug ins that don’t charge. Change the stained, ripped sheets. Scrub the writing off of the doors. Air out the rooms so they don’t REEK of cigarette smoke in Non-Smoking rooms. If you had any pride in this place, you’d do better for yourself and your guests. And update your website, stop lying about providing amenities you did away with years ago. At least be honest when trying to sell this place. Unless that is intentionally deceptive and you’re running a scam, which I’m well convinced you are given your don’t-care attitude.
Stayed 3 nights in Nov 2023
Response from Nancy Y. on Nov 28, 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Good

Megan

Liked: Staff & service
Stayed 4 nights in Nov 2023

6/10 Okay

Skylar

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Did what it was supposed to do. It wad a sleeping box. Crappy shower and the tv had no signal. Bed was stiff but wasnt unsleepable. It was a motel what can i say
Stayed 3 nights in Nov 2023
Response from Nancy Y. on Nov 28, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Gabriel

Liked: Staff & service
Stayed 1 night in Oct 2023

4/10 Poor

Nelson, La Mirada

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Location is no doubt great. It is close to Trimet, Convention center etc. But the sheet has stains, holes, disfigured pillow,towels has torn, no place to hang your clothes, no closet at all. Has writing table but uneven. May not have dual pane windows because you can hear everything. People smokes within the premises, smells goes inside, thru the room. Spend more dough and stay somewhere else.
Stayed 4 nights in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Nelson,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Good

Shawne

Liked: Staff & service, room comfort
This hotel is not so bad. At least I like it. Motel 6 is awesome. At least I been enjoy peacefully to stay.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Shawne,Thank you for sharing your review. We are glad you enjoyed your stay! Lilith#Team6

4/10 Poor

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad state of the Lloyd Dist. made for a bad stay
No mini fridge, no microwave, and cigarette burned sheets. I am not sure if most of their customers steal or destroy all their furniture. The first night was woke at 1am where the neighbors was screaming at a crackhead about smoking his stuff. The attitude of the people running the place is understandable. I was booked for two nights and getting clean towels was like a hostage negotiation.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Poor

Cristian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like it had a smoker living in it for years. The sheets had cigarette burns and stains all over and the sink leaked. Otherwise, I got use to it and only slept there during my stay.
Stayed 4 nights in Aug 2023
Response from Brand Experience Team on Aug 21, 2023
Hi Cristian,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet didn't flush
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 21, 2023
Hi Michael,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

4/10 Poor

Mark

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Room was below even basic accommodations: no closet, no suitcase stand, no shampoo, phone disconnected. Fortunately, the bed was OK and the shower and TV worked. There were pretty sketchy and loud people in the parking lot at times, which is likely beyond the control of the managers. All this said, this motel is much, much less expensive than other hotels in the area.
Stayed 8 nights in Aug 2023
Response from Brand Experience Team on Aug 21, 2023
Hi Mark,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No, just no
Toilet wouldn’t flush, non smoking room smelt like cigarettes, blood droplets on two seperate walls and smeared on the inside of the door, dirt/trash pieces on the hard plastic chairs, hardwood floors hadn’t been vacuumed, bottom sheet was heavily soiled/stained, smoke detector had a plastic baggy ziptied to it (it was above the bathroom door, so I’m assume shower steam will make it go off) Got offered a different room, requested a refund instead.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 21, 2023
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Keisha

Business traveler
Disliked: Cleanliness, property conditions & facilities
The bedding had blood stains and had cigarette burns. I got a non smoking and it smelt like a smoking room. There are holes in the walls. If I didn’t HAVE to stay here because I already paid and checked in after 6pm. I would have left and not stayed here. I didn’t feel comfortable sleeping in the bed. Due to the stains on the sheets and the bed under the sheets.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 26, 2023
Hi Keisha, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

8/10 Good

Dwight

Stayed 1 night in Jul 2023

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities
Took one look at the place and kept driving. Some pimp and his ho were posted up in the parking lot, blaring music, while he was cleaning his car while double-parked in the handicap spots. Avoid like the plague.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 26, 2023
Hi Philip,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

6/10 Okay

Scott

Business traveler
Disliked: Property conditions & facilities, room comfort
Low quality for Motel 6
Most of the time I consider Motel 6 to be a clean, no frills sleeping box and nothing more. While this was not by any means the worst hotel I’ve stayed in, it definitely skews a bit on the grungy side. Mostly it was the little things like; the tv was crooked, it had this old beat up dinette table with a very uncomfortable wood chair, the bathroom fan was extremely loud and the bedding seamed very old.
Stayed 3 nights in Apr 2023
Response from Nancy Y. on May 3, 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 Poor

Brad

Stayed 4 nights in Mar 2023

2/10 Terrible

Selina

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
The room smelled of clorox but the table and chair was dirty. There were stickers on the walls. There was loud people walking up and down the balcony level. Felt unsafe with the banter that was going on. Was unable to sleep throughout the night. I remember checking my phone at 4 in the morning and people still being loud. Fire detector was detached and water pressure was terrible.
Stayed 1 night in Mar 2023
Response from Nancy Y. on Apr 11, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Jackson

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was supposed to be non smoking but raked of smoke and the blanket had numerous cigarette burns on it.
Stayed 1 night in Mar 2023
Response from Brand Experience Team on Apr 3, 2023
Hi Jackson,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Ernesto R

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The room, sheets, and towels smelled strong of the cleaning material utilized. Floor felt sticky. Decided not to stay a second night. It seemed that the room was clean
Response from Nancy Y. on Mar 21, 2023
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Good

Carl

Business traveler
Liked: Property conditions & facilities
Worth the money
The location was convenient and not expensive
Stayed 2 nights in Feb 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very run down. Smoke detector off wall and on a shelf under the TV. There was no main light in the room and it was missing a light bulb on one of the lights by the beds so the only light in the room was one nightstand light. There was the broken bathroom fan, broken door lock, stained comforter, no refrigerator or micro that was listed during booking. Manager was friendly and nice but the room was terrible.
Stayed 3 nights in Feb 2023

2/10 Terrible

Denealle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please do not stay here! Rooms are filthy. Bedspread had what looked like blood on it. Nonsmoking room reared like old cigarettes and burn holes in bedding. Got in late at night all other hotels in the area fully booked thankfully had extra blankets in the car (if it was an option to get another hotel we would have left immediately) we left in the morning was supposed to be there for two nights.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Darryl, Coldwater

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Barren jail cell type room, wifi didnt work, plumbing didnt work, first room was dirty with used condoms around it.
Stayed 3 nights in Feb 2023

10/10 Excellent

Dianna

Stayed 1 night in Dec 2022

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There were no pillowcases, towels, or soap in the room. A meth addict was hanging out in the parking lot asking for money. People were constantly going in and out of the room above us until 3am. Sheets were dirty. This was a nightmare.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2021

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Seth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE!!!!
I was promised a non smoking room and the room I received, the only one they had left, had two ash trays and smelled like a bar. The lock in the door was broken off and the TV was shattered and only had sound.
Stayed 1 night in May 2021
Response from Nancy Y. on Jun 14, 2021
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

4/10 Poor

Thadius

Disliked: Staff & service, room comfort
Stayed 1 night in May 2021
Response from Nancy Y. on Jun 14, 2021
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
The property was a great location but I felt dirty the entire time in the room. My towels had stains on them, my door was loose when locked, and the wifi barley worked. I also had someone bang on my door in the middle of the night.
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service
They would give me a refund
Stayed 2 nights in Apr 2021

8/10 Good

Raul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t expect much from this motel, but I was still shocked with how bad it was. My first impression was homeless people camped on the sidewalk and a car wrapped in a tarp in the lot. Apparently the woman camping on the sidewalk was storing her stuff in the tarped car. I watched her and her buddy who looked exactly like Dave Chappelle struggle to tie a rope around the car for a sold hour before I checked out in the morning. The room smelled like someone recently smoked something in it, but it wasn’t a smoke I was familiar with. The smoke detector was covered in plastic. The sheets on the bed had about 8 burn holes in them. They were cleaned, but still put back on the bed. Someone also dropped a little straw behind the bed, that I would assume they were using to snort cocaine. Luckily I found it before my son did. All of this being said, I was VERY entertained by the homeless lady tweeking outside. The large window points directly at the sidewalk where she had her tent set up. She was up all night fidgeting with her tent and reorganizing her stuff. They clearly can’t do much about the homeless population, but they should maintain their parking lot, and should not be putting sheets back on the bed that have burn holes in them.
Stayed 1 night in Feb 2021

2/10 Terrible

aisha

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service
What’s wrong with people .
The staff was rude, I requested to stay an extra day and when I tried to make the reservation there was a mixed up with the bank. I was on hold with them for close to an hour, I tried to explain this to the people there, but they didn’t care the just kicked us out, even tho I explain that I will keep the room just need to clear with the bank. They didn’t care, was worse they didn’t believe me. The manager was rude and according to the girl up front order us out. I use hotels.com with all my bookings. I’ll never stay at another motel 6 , again this place was pricey too. $95 for 1 night here, I’ve stayed at the Sheraton or Hilton for less than that. Anyways horrible experience, will never stay here again .
Stayed 1 night in Nov 2020

2/10 Terrible

Richard

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
518 N.E Holladay St. Portland OR.
Bad stay at Motel 6: Room was dirty, smoke alarm was on a shelf with the battery missing, bed spread had holes from people smoking, fan cover missing in bathroom, no wash-cloths, towel bar missing in bathroom, electrical covers missing, front door casing missing on door, damaged door lock, toilet paper holder was missing, no fire sprinklers in room. Lack of sprinkler and smoke alarm is against fire regulations. I expect a voucher to reimburse us for such a disapointing stay at this Motel 6.
Stayed 1 night in Oct 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice improving property. The owner/manager is a nice guy. The hotel is conveniently located close to downtown and close to the light rail system
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 22 nights in Jul 2020

4/10 Poor

Samantha

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Jake/jered

Disliked: Cleanliness, staff & service, property conditions & facilities
They had cameras in and put severe stuff online I would both the nights I stayed reimbursement for this illegal action manager did nothing .also rooms bad
Stayed 1 night in Jun 2020

2/10 Terrible

Brie

Stayed 1 night in May 2020
Response from Nancy Y. on Jul 16, 2020
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6