Ratings based on 2,616 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location!

Posted Mar 31, 2015
Pros: Proximity to everything
This location is within walking distance to everything great in Portland and also a short walk to Washington Park, the Rose Garden and Japanese Gardens. All great things downtown within a mile. Accommodation is fine for the price, cozy and comfortable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Great location. Great staff.

Posted Mar 31, 2015
Staff were so lovely and tried to do everything to may stay easy. Laundry is there. Cable TV excellent. Great location. Highly recommend
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Oakland, CA

Great hotel for the price

Posted Mar 30, 2015
Pros: Friendly staff, good complementary food/toiletries, clean room, fully stocked kitchen
Cons: Walls are too thin - if guests staying near you are loud, you will definitely hear them. Also wished the front curtains fully closed for more privacy.
Location: Trader Joe's, Kells Brew Pub, Shoopping area, Japanese Garden, and metro blue/red line nearby
Really enjoyed our stay here. We stayed in the suites and were really pleased with the kitchen area; kitchen is fully stocked with forks, spoons, mugs, cups, bowls, plates, tea kettle, coffee maker, and pots and pans. There is complementary orange juice in the fridge as well as complementary oatmeal, coffee, tea, and apples. I enjoyed the book in the living room regarding what to do in Portland for those of us out-of-towners, and I really loved the complementary Pharmacopia toiletries in the restroom - they are paraben free, organic, vegan, and (best of all) cruelty free! Can it really get any more Portland? ;^) Hotel staff was friendly and welcoming and the location was great. I would definitely stay here again when I return to Portland, and I would recommend it to my friends too. You can't beat the price, and its only 3 minutes away from Kells Brew Pub!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Mar 29, 2015
Pros: Great location and very helpful staff.
We stayed for one night in the Inn section. Would like to see what the other suite rooms are like. The location was great and convenient to walk , drive or take transit. The walls/floors were thin and could hear every loud step or voice as if it was inside the room. Very clear though.
4 out of 5
Recommended
for Everyone
by A verified traveler

Downtown Facilitous

Posted Mar 29, 2015
Spacious, comfortable, very well located. Walls a little thin, otherwise very good.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2015
Super friendly helpful staff and very spacious room, with every little detail thought about for anything you might need to make your stay comfortable and easy.
2 out of 5
by A verified traveler

Poor building substance - very noisy

Posted Mar 23, 2015
You hear the upstairs neighbors as if they were walking through your own room. Terrible sound insulation. Unless you like waking up three times a night for noise that carries through the building, don't go here. For this quality the place is over priced.
3 out of 5
by A verified travelerfrom oregon

Fool me once but no fooling me again!

Posted Mar 23, 2015
Pros: location
Cons: staff
Location: lots of stuff nearby, great food and shopping
Showed up and got checked in and found out that someone was in our room already and the front counter person was mad, upset and threw a fit. It took 45 minutes but they were able to accommodate us with rooms. It was booked as a 2 bedroom suite but in the end gave us 2 separate rooms by each other. The manager called later an apologized to me and was making sure that we were satisfied and at that point it was what it was and we enjoyed our stay but I probably wont be back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bend, OR

Great value!

Posted Mar 23, 2015
My go-to place in Portland. Spacious room. Comfy bed. Well located between 23rd, Pearl and Downtown. PLS has a few 2 bedroom suites with kitchen and sofa bed; great for a family.
3 out of 5
Recommended
for Everyone
by A verified traveler

The Inn Across The Street

Posted Mar 20, 2015
We stayed in the "Inn" across the street which was a renovated motel. Felt a little deceived by the advertising. Clean but a little noisy.